iCloud can be used to sync different kinds of content to backup聽your data on the iCloud servers.

Each user of Apple devices is given聽5GB of free storage space. You either have to manage the limited storage space available to you or purchase premium storage plans.

If you choose the former, you should check your iCloud storage details because you will not be able to add new content if it is already full. Just go to Settings, click Apple ID and then choose iCloud to see your iCloud storage details.

However, there are times when an error message like “iCloud storage details are currently unavailable” is displayed. When your iPhone doesn’t display聽details about the聽storage space, you will not be able to manage your storage properly. Just try the methods below to fix.

Fix #1: Check Settings First

iCloud allows you to securely and safely store videos, photos, documents, apps, mail and music in the cloud. Everything stays up-to-date on your iPhone or Apple device as data syncs quickly.

It聽usually works just fine, but you might encounter some issues on occasion like “iCloud storage details are currently unavailable.”

If you tried to manage the storage by clicking Settings, Accounts & Passwords and then iCloud, you wouldn’t聽find your iCloud storage details because you are in the wrong place.

For iPhone/iPad/iPod touch users:

  • If you are using iOS 10.2, go to Settings, click iCloud and tap Storage.
  • If you are using iOS 10.3聽or later, you should go to Settings and then click [your name] to see how much storage you have. Click iCloud and then choose iCloud Storage.


For PC users:

  • If you are using your PC, you only need to open iCloud for Windows.


For Mac users:

  • For Mac users, go to Apple icon聽and then click System Preferences. Select iCloud and then click Manage.


Fix #2: Sign out & into Your iCloud Account

One of the best ways to fix the “iCloud storage details are currently unavailable” error is to sign out and into your iCloud account. Here’s how can you do it.

Step 1. Go to Settings.

Step 2. Swipe down and tap Sign Out. Input your Apple ID password.

Step 3. Go back to Settings and click the iTunes & App Store.

Step 4. Input your Apple ID credential info, including your Apple ID and password.


Fix #3: Restart Your iPhone

If signing out and into your iCloud account doesn’t work, you can try restarting your iPhone. A simple reboot could fix some聽system problems. Experts recommend restarting your device once a week to ensure its optimal performance.

  • If you have an iPhone 8 or earlier, you have to press and hold the side or top button until you see the slider. Drag the slider to turn the device off. Press and hold the side聽or top button again until the Apple logo appears.
  • If you have iPhone X or later, you have to press and hold the volume button and side button until you see the slider. Either volume button is fine. Drag the slider to turn the device off. After the device turns off, you only need to press and hold the side button until the Apple logo appears.

restart iphone

Note: With聽devices with iOS 11 or later, you can simply聽go to Settings, click General and choose Shut Down to turn off the device.

Tip: Save iPhone Data Locally聽instead of via iCloud

iCloud is one of the best options to backup iPhone data, but you might encounter some problems聽with it like the above. Then you need an alternative way to keep your data safe instead of using iCloud. Here iMyFone D-Back is highly recommended.

  • iMyFone D-Back is an excellent聽option for those who are not tech-savvy.
  • It has been recommended by聽CNET,聽techradar,聽PCWorld,聽9TO5Mac聽and other professional websites.
  • This tool allows you to recover and save data from iPhone without iTunes and iCloud.
  • It also聽makes it easy to recover聽data due to four聽modes of recovery.
  • iMyFone D-Back is also user-friendly and completes scans quickly.


Windows version    Mac version

Recover & Save Data聽from iPhone without Backup聽

Step 1. To recover lost data聽from iPhone without backup, launch D-Back. Go to Recover from iOS Device and then click Start. Connect your iPhone to your computer and click Next once it detects your phone.

connect your device

Step 2. Choose the data types聽you’d like to recover and then click Scan. iMyFone D-Back will start looking for them.

select data types

Step 3. Preview the recoverable ones聽by selecting Show only the deleted files. You can also click every tab to check each file. Choose what you need聽and click Recover. Select the location to save them.

Preview File from iOS Tab

Recover & Save Lost Data聽from iTunes Backup聽

Step 1. Click Recover from iTunes Backup > Start. Select the iTunes backup you’d like to recover data from and click Next. You have to input the password for iTunes encryption if you have an聽encrypted iTunes backup.

Step 2. Choose your desired file types聽and click Scan.

Step 3. Preview the listed files and choose what聽you聽need. Click Recover and then create or select聽a folder as the recovery path.

Preview File from iTunes Tab

Recover & Save聽Data聽from iCloud Backup

Step 1. Go to Recover from iCloud Backup > Start. Enter your iCloud account information.

Step 2. Select聽the iCloud backup you want to recover data聽from and then click Next.

Step 3. Pick the files you need聽and click Scan. Click Recover once you’ve previewed and selected the ones you want. Choose聽a location on your PC to store the recovered files.

Preview File from iCloud Tab

Why Choose D-Back

via D-Back via iCloud Restore
Success rate High Medium
Recover & save data without backup Yes No
Recover & save data from iTunes backup Preview before recovery No
Recover & save data from iCloud backup Preview before recovery Restore without viewing
Recovery Options Selectively or fully Fully restore only
Storage limitation No limitation Only 5GB free
Difficulty Easy Complex

Windows version    Mac version


“iCloud storage details are currently unavailable” is a frustrating error, but you don’t need to worry because there are various ways to solve the issue. Check out the methods stated above and pick the one you trust. Feel free to leave comments below!