After using an iPhone X/11/12/13 for a few days or months, seeing a black screen on it can annoy you. Many users have asked us why their iPhone X/11/12/13 keeps going black without any reason. The iPhone X/11/12/13 is a technologically advanced device but the iOS issues can occur out of nowhere even in this device. 

But don’t worry, in this latest article, we have brought some fixes for iPhone X/11/12/13 black screen problem.

What Happens When iPhone X/11/12/13 Screen Keeps Going Black & Why?

One of the silliest reasons for this problem is your iPhone X/11/12/13 might have run out of battery. When this happens, your iPhone will be switched off. Plug your iPhone and let it charge for some time.

Sometimes your iPhone X/11/12/13 screen will go black even if it is on. In this case, you will be receiving emails, phone calls and messages but you won’t be able to see anything on your iPhone. This has been experienced by a number of users. If the black screen appears when the iPhone is on, the chances are that the device is frozen.

Even an app on your device can be a reason for the iPhone X/11/12/13 black screen problem. While using an app, if your iPhone X/11/12/13 screen goes black then the problem is with that specific app.

8 Common Checks to fix iPhone X/11/12/13 Screen Going Black

“My iPhone X/11/12/13 screen keeps going black. This happens when I don’t use my device for a few hours. Please help me fix this problem”.

- from an iPhone X/11/12/13 user

This is a common query among the iPhone users. Before seeing the solutions for this issue, we have given some common checks that should be performed on your device.

1. Restart iPhone X/11/12/13

One of the most common ways to fix this problem is to restart your device.

Step 1: Press and hold the Power button and any of the Volume buttons until the slider is seen.

Step 2: Now drag the slider and turn off the device.

Step 3: After a few seconds, turn on your iPhone X/11/12/13.

 restart iPhone X/11/12/13

2. Upgrade iPhone X/11/12/13 to the Latest iOS Version

Many issues on your iPhone get fixed automatically when it is updated to the latest iOS version.

Step 1: Open Settings and go to General > Software Update.

Step 2: The iPhone X/11/12/13 will start searching for new updates.

Step 3: If you see there is an update available, download and install it on your device.


3. Charge Your iPhone X/11/12/13

This problem can also occur when your device runs out of battery. When your battery completely drains out, your device will show a black screen. You just have to plug your device to the charger. Your iPhone X/11/12/13 will turn on when it has sufficient power.

iphone charged

4. Force Restart Your iPhone X/11/12/13

If your iPhone X/11/12/13 is having an iOS issue, try to force restart it and check if the problem is solved.

Step 1: Press Volume Up button once.

Step 2: Press Volume Down button once.

Step 3: Now, press the Side button and hold it until the Apple logo is seen on your screen.

Step 4: This will force restart your iPhone X/11/12/13.


5. Free Some Storage Space in iPhone X/11/12/13

If there is a lack of storage space in your device, the screen can go black suddenly. So, always clean up the device space.

Step 1: Go to Settings -> General -> iPhone storage.

Step 2: Check which application is taking too much space on your device.

Step 3: You can either delete the app data or uninstall the app for freeing up some storage space.


6. Uninstall Some Problematic Apps

If the iPhone X/11/12/13 screen keeps going black again and again, you need uninstall some apps and check if the issue gets solved.

Step 1: On your device screen, long press on the app that you want to uninstall.

Step 2: Tap on the (-) sign on top left of that app.

Step 3: The app will be uninstalled.

Step 4: You can also uninstall an app by going to the App store.

uninstall apps

7. Reset All Settings

You can also reset all the settings of your iPhone X/11/12/13 to solve this issue.

Step 1: Go to Settings -> General.

Step 2: Tap on Reset and then Reset All Settings.

Step 3: All the settings of your device will be reset.


8. Change the Date on iPhone X/11/12/13

Sometimes, the problems can occur because of the wrong date on your device.

Step 1: Open Settings and go to General.

Step 2: Tap Date & Time. You can toggle on “Set Automatically” to set the date according to your location automatically.

Step 3: You can also set the date manually and check if the issue gets solved.


2 Professional Ways to Fix iPhone X/11/12/13 Screen Keeps Going Black

If the above methods did not fix the iPhone X/11/12/13 black screen problem, you can try the professional ways. These methods are safe and can easily fix your problem within minutes.

1. Restore iPhone via iTunes

Many iOS issues get solved when the iPhone is restored via iTunes. Try this method to check if the issue gets solved.

Step 1: Open iTunes on your PC and connect your iPhone X/11/12/13 to it. When asked, tap “Trust” on your iPhone.

Step 2: Now, select your iPhone X/11/12/13 on the iTunes screen.

Step 3: Click “Device” and then “Summary” on your PC.

Step 4: Next, click on “Restore Backup” and select the desired iTunes backup.

Step 5: Click on “Restore” to restore your iPhone X/11/12/13.


2. Fix iPhone X/11/12/13 Screen Keeps Going Black without Data Loss

While fixing various iOS issues, there are chances of losing your iPhone X/11/12/13 data. If your iPhone X/11/12/13 screen keeps going black and you want to fix it, you need to use a professional iOS fixing tool.

iMyFone Fixppo uses advanced technology and make it possible to fix various kinds of iOS issues with no data loss.

  • All iOS versions and almost all iOS devices like iPhone, iPad and iPod touch are supported.
  • Use Standard mode of Fixppo to solve this problem. Follow the steps given below.

Windows version      Mac version

Step 1.Connect your iPhone X/11/12/13 to the PC and click on Standard mode. Click Next. You need to unlock your device if it is running on iOS 16 or later version and then click Next. See if your device gets recognized. If not, you have to put it in DFU or Recovery mode.

 connect your device to your computer

Step 2.Now Fixppo will display all the available firmware versions on the screen. Select the relevant firmware version and click Download. After the firmware gets downloaded, it will be verified and the software will be extracted.

download firmware under Standard Mode

Step 3.Click on Start after you check the device and firmware information. After the process is complete, check if the iPhone restarts normally.

finished fixing your device

Do not worry about its authority, because it has been recommended by many professional websites. What's more, many users have sent their feedback to us and here is one of them.

user feedback

Windows version      Mac version

Tips & Tricks about iPhone X/11/12/13 Black Screen Problem

We hope that the problem is fixed. Now see some important tips and tricks about this problem.

1. Try to Back up Your iPhone X/11/12/13 before Fixing

Before you start fixing, you must back up your iPhone data. You can use official iTunes or iCloud backup methods for fully backing up the iPhone X/11/12/13 data.

But if you want to save the selective data locally, you need to use iMyFone D-Back, which has also been used by many users worldwide.

2. Recover Lost Data after Fixing

In case, you lose your device data after fixing the problem and you don’t mind losing the current data, you can easily recover it by restoring iTunes or iCloud backups.

But if you don’t want your current data to get replaced with the restored data, you can choose iMyFone D-Back.

  • It is a reliable tool for recovering 18+ data types on the iPhone.
  • You can view the files before recovering.
  • You can also select individual files and recover them as required. 
  • You are allowed to view the content of iTunes and iCloud backups as you wish.

Step 1: Open D-Back on your computer and choose “Recover from iOS Device”. Click on “Start”. Connect your iPhone X/11/12/13 to the computer. Click “Next” once your iPhone X/11/12/13 gets detected by the software.

Step 2: The file types will be displayed, so you can choose the file types you need to recover and click “Scan” to continue.

Step 3: All the available files will be shown. Choose the ones you want to recover and click “Recover”. After the process is completed, the entire iPhone X/11/12/13 data will be recovered and stored.

select data types

Windows version      Mac version


We have given top ways to fix iPhone X/11/12/13 screen keeps going black problem. View all the methods and try the one for fixing this issue. Let us know in the comments section below if you have any other solution to this problem.