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Why Does My iPhone Screen Keep Going Black? Check Answers Here

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Brandon Eldred

April 18, 2019 (Updated: April 18, 2019)• Filed to: iPhone Tips

4 min read

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What if you are 100% sure that your iPhone is on, but there’s nothing on the display?

Or what if your iPhone is ringing but the screen is black?

We all know how frustrating such situation particularly when you are in a busy schedule. Don’t worry though! If you wonder why your iPhone screen keep going black, this article is just for you. We will show you how to fix it for the good.

Why does my iPhone screen keep going black?

Before we look into the solutions, let’s find out what makes an iPhone to show black screen.

  • A small number of iPhone devices had an issue with their logic boards so they cause black screen.
  • Physical fault in the device.
  • Issues with screen orientation.
  • Some users experience this issue after making a call through Voice Control.
  • Some third-party apps can cause black screen.

What Should I Do When My iPhone Screen Keep Going Black?

Assume that if your iPhone has gone black, what should you do now? Well, the most important thing is to create a backup of the iPhone before trying any fix, because many users have suffered data loss after trying to fix some issues on their iPhone.

When it comes to creating backups, you have two options to consider.

Back up your data with iCloud or iTunes

Apple lets you back up your iPhone data through their official tools called iTunes and iCloud.

use icloud itunes to back up

With iCloud you can back up data up to 5GB (to increase this capacity, you should pay) and it is a cloud-based storage system.

iTunes doesn’t have any limitation when backing up your data.

However, both of these methods don’t allow you to backup data selectively. You must wait for the long process of backing up all data.

Backup your data using Software

If you need to back up your data selectively, you can consider a professional tool like iMyFone D-Back. You can spend shorter time to save what you want.

select data types

7 Common Ways - If Your iPhone Screen Keep Going Black

In this section, we will explain all the practical fixes to address “iPhone black screen” issue.

Way 1. Restart Your iPhone

Restarting is the most common method to fix various iOS related issues which works for many users.

For iPhone X or newer: 

Step 1: Long press Side button and any Volume button to see the slider.

Step 2: Drag the slider so the device will turn off.

Step 3: Long press the Side button to turn on the device.

restart iphone x

For iPhone 8 or older:

Step 1: Long press the Top/Side button to see the slider.

Step 2: Drag the slider so the device will be turned off.

Step 3: Long press the Top/Side button once again to turn the device on.

restart iPhone8

Way 2. Update iPhone to Latest

You can upgrade your iPhone to the latest and resolve the black screen.

Step 1: Open Settings app and go to General.

Step 2: Select Software Update

Step 3: Tap on Download and Install if there is an update.


Way 3. Stop Using Problematic App

If the cause is a problematic app, you can solve it simply by stop using it.

Step 1: Double press the Home Button to see the app switcher.

Step 2: Go to the app you intend to stop.

Step 3: Simply swipe the app card up off the screen.


Way 4. Change Your Screen Orientation

For some users, changing the screen orientation will do the trick.

Step 1: Go to Control Center and tap on the padlock icon to unlock it.

Step 2: Rotate the phone to change screen orientation.

Step 3: Tap on the padlock again to lock it.


Way 5. Check Date & Time Settings

If the problem is persisting, just check if the date and time settings are correct.

Step 1: Go to Settings and select General.

Step 2: Go to Date & Time.

Step 3: Change the date and time automatically.


Way 6. Reset All Settings

In most of the cases, you can fix black screen issue by resetting all the settings.

Step 1: Go to Settings app and select General.

Step 2: Select Reset.

Step 3: Go to Reset All Settings.


Way 7. Disable Auto-Brightness

You can also disable auto-brightness feature of the device to solve this.

Step 1: Open Settings and select General.

Step 2: Go to Accessibility and select Display Accommodations.

Step 3: Disable Auto-Brightness feature.


3 Advanced Ways - If Your iPhone Screen Keep Going Black

If none of the above methods cannot fix the issue, you may have to go for an advanced solution. Listed below are those options you can try.

Way 1. Fix iPhone Screen Keep Going Black without Data Loss

If you need to fix black screen issue without losing any data, you can consider a special tool like iMyFone Fixppo.

In fact, iMyFone Fixppo is a special tool that can resolve variety of issues related to iOS devices. In addition to the black screen issue, you can use it to fix other issues like restart loop, white screen, stuck on Apple logo, frozen iPhone and many other issues.

Here’s how to fix black screen issue using Fixppo without losing data.

Step 1.Launch Fixppo on your computer and then go to Standard Mode. Connect the device to the same computer and hit Next. If the device isn’t detected by the program, you should put the device into DFU/Recovery mode.

 connect your device to your computer

Step 2.Choose the correct firmware from the displayed list of versions and click on Download button.

download firmware under Standard Mode

Step 3.Now that everything is ready, just click on Start button. The device will be fixed by automatically.

finished fixing your device

There are many positive feedback from the users. Here is one of them:

user feedback

Windows version    Mac version

Way 2. Restore iPhone via iTunes

You can also use iTunes to restore your iPhone and get it fixed. Please note that your device will be like a new one after this.

Step 1: Open iTunes on the computer. Connect the faulty device into the same computer.

Step 2: Follow onscreen instructions to trust the computer.

Step 3: Select your iPhone on iTunes.

Step 4: Click on Restore [the name of the device] located in the Summary panel.

Step 5: Click Restore once again to confirm. Now, iTunes will reinstall the latest iOS version.


Way 3. Contact Apple Support

If you don’t see the issue is resolved yet, the only solution left is to contact the Apple Support Center. You need contact Apple to check whether there is something wrong with the hardware.

Tip: Comparison of the above 3 Ways

Pros Cons
via iMyFone Fixppo
  • It can fix the issue without causing data loss.
  • User-friendly interface.
  • Can fix variety of problems associated with iOS devices.
  • It is not a totally free program.
via iTunes Restore
  • It is free.
  • Official service offered by Apple.
  • It affects the existing data on the iPhone.
via Apple Support
  • You can get a replacement device if the warranty available.
  • Reliable because it is offered by Apple itself.
  • You cannot get your data back if they provide you a new device.
  • It can get a replacement only if the warranty is available.  


Well, you can go through all those methods mentioned in this article and pick the best option that matches your situation. Regardless of the method you choose, we strongly suggest you backup device beforehand. We highly appreciate if you can leave us a feedback.

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