Frequently Asked Questions
Who We Are
iMyFone was established at the beginning of 2015 by a dynamic group of people who are passionate about technology. We have been focusing on developing utility software for iPhone, iPad and iPod touch and our aim is to become the leader in mobile solutions.
What We Have Done
Around 2 million customers from more than 200 countries have already purchased and used iMyFone products and services. With the innovative and easy-to-use products and solutions, iMyFone has been proved a trustworthy mobile solution provider!
Recognition and Trust
More than 1700 technology websites and YouTube channels, such as Cult of Mac, Macworld, MakeUseOf, Engadget, etc., have cooperated with iMyFone.
Is it safe to purchase from your website?
It is absolutely secure. Your privacy is 100% protected by us when browsing our website, downloading our products and placing an order online.
What payment options are available?
The following payment methods are available to our customers: Credit Card, Visa, MasterCard, American Express, Discover, Maestro, Diners, JCB, PayPal, Phone, Fax, Check.
How quickly can I expect to receive the license code?
Generally, the license code will be sent within a matter of minutes, however the arrival of the license e-mail can sometimes be delayed by internet or system glitches, email spam settings, email typos, etc. In this case, you can retrieve your license code from iMyFone's Retrieve License Code page: https://www.imyfone.com/retrieve-license-code/.
More Purchase FAQs https://www.imyfone.com/support/sales-faq/.
Where can I get help if I have questions about iMyFone programs?
You can write to the iMyFone customer support team at firstname.lastname@example.org and our customer support experts will reply within 24 hours, except on weekends and holidays.
Are there any quicker or easier ways to get help?
You can find a list of pre and after-sales questions and answers about iMyFone products and services in our support center: https://www.imyfone.com/support/.