Did you iPhone suddenly stop working? You can’t turn it on even use it and you don’t know what to do about it. but most importantly, you are worried about the data on your device and how you can get it back. In case the iPhone is completely damaged, you are going to need to transfer the data on the device to a new one.
This article is going to show you how you can recover data from an iPhone that is unresponsive. There are several things you can try to revive the device and we are going to share those with you here as well as provide you with a fool-proof solution to recover data from a dead iPhone.
Ways to Retrieve Data from a Dead iPhone
The following are some solutions you can try to revive the iPhone.
1. Check to see if the device can be recognized by iTunes
Connect the device to the computer using USB cables and if iTunes recognizes it, you can then backup your data using iTunes immediately. You can then restore the backup to the iPhone when you fix it or to a new device.
2. Charge your iPhone for a while
Sometimes the problem can be a lack of power. So, try to connect the device to a power source using a different USB or USB power adapter to see if it works. Be patient, allow the device to charge for about 15-30 minutes before trying to use it.
3. Try force restarting the device
If the device is stuck on the black screen, try force restarting the device. Press and hold the Sleep/Wake button plus Home button for 10 seconds and wait for the device to restart.
4. Retreive data from iPhone backup file (iOS 11 Supported)
If you have an iCloud or an iTunes backup, you can restore the device once it is fixed. A professional iPhone data recovery program such as iMyFone D-Back or iMyFone D-Back for Mac is capable of getting into your iPhone backup files and recovering almost various file types. The following are just some of iMyfone D-Back’s features.
- It can be used to recover up to 22 different types of iOS content including videos, photos, messages, contacts, notes, voice memos, WhatsApp/Kik/WeChat/Viber/Line app data and many more.
- You can use it to recover data from the iOS device directly or extract data from an iCloud or iTunes Backup file.
- Its preview function allows users to selectively recover data.
Here’s how to use iMyFone D-Back to recover data from a dead iPhone.
Step 1: Download and install the program
Download and install the program to your computer and then launch it. Click on “Recover from iTunes Backup ” or "Recover from iCloud Backup" and click “Next”.
Step 2: Select the type of data you want to extract
Select the type of data you want to extract and then click “Next.” You can also simply check “Select All” if you want to recover all the data.
Step 3: Choose a backup file
Select a backup file which main contain the data you want and click “Scan”.
Step 4: Preview and select the data
When the scanning process is complete, select all the data you want to recover and then click on “Recover” to save them to the computer.