鈥淚 recently tried to update my iPad via iTunes but iTunes keeps displaying an error saying, 鈥淭he iPad software update server could not be contacted.鈥 I tried everything including resetting the iPad but none of my tactics worked. Can anyone help?鈥

Update problems are quite common and many of them can be serious enough to lock the device or render it useless. But these software issues can be fixed. Sometimes the solution is quite simple and other times a simple hard reset will fix the device. In this article, we are going to be looking at the various solutions that one can employ to fix this issue.

3 Ways to Fix iPhone Software Update Server Could Not Be Contacted

1. Update or Restore your iOS Device Without iTunes

One of the most obvious solutions to this problem is to try and update the device without using iTunes. This solution will however only apply to you if the device is not in recovery mode and you know your passcode. Follow these simple steps to do it.

Step 1: Disconnect the device from the computer.

Step 2: Connect the device to a Wi-Fi network.

Step 3: Go to Settings > General > Software Update to download and install the update if it鈥檚 available.

Update or Restore your iOS Device Without iTunes

2. Check If the Computer Can Connect to the Internet and iTunes Store

It is also likely that your computer鈥檚 internet connectivity is the problem. Therefore, take a moment to test the connectivity. To do this load a webpage on your browser and then try to connect to the iTunes store.

If you are unable to connect to the internet, contact your internet service provider or the computer鈥檚 administrator or try a different computer.

If you are able to connect to the internet but are unable to connect to the iTunes store, there may be an error with the iTunes store itself and not the internet.

If your iTunes store shows a black white page, you may need to remove the layered service provider software.

Check If the Computer Can Connect to the Internet and iTunes Store

3. Edit or Reset Your Hosts File

It is also very likely that your hosts file may be blocking access to the software update server. The following is how to edit or reset the hosts file.

For Mac User:

Step 1: In Finder, Select Applications > Utilities > Terminal from the menu bar

Step 2: Type: sudo nano /private/etc/hosts in the terminal application and open the hosts file.

Step 3: Type in your user password when prompted. Don鈥檛 worry if nothing happens.

Step 4: Use the arrow keys to move through the hosts file. If you see a line that includes apple.com, add a number sign (#) and a space to the beginning of the line.

Step 5: Press Control -O to save the hosts files and press enter at the filename prompt.

Step 6: Press Control- X to exit.

For Windows Users:

Step 1: Open Notepad and add the following text to a blank Notepad document;

# Copyright (c) 1993-2006 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.

#

# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a '#' symbol.

#

# For example:

#

# 聽聽聽聽聽102.54.94.97 聽聽聽聽rhino.acme.com 聽聽聽聽聽聽聽聽聽# source server

# 聽聽聽聽聽聽38.25.63.10 聽聽聽聽x.acme.com 聽聽聽聽聽聽聽聽聽聽聽聽聽# x client host

# localhost name resolution is handle within DNS itself.

# 聽聽聽聽聽聽127.0.0.1 聽聽聽聽聽聽localhost

# 聽聽聽聽聽聽::1 聽聽聽聽聽聽聽聽聽聽聽聽localhost

Step 2: On the File menu and select 鈥淪ave As鈥 type 鈥渉osts鈥 in the file name and save the file on the desktop. Close the Notepad.

Step 3: Open %WinDir%\System32\Drivers\Etc folder and swipe from the right edge of the screen, tap 鈥淪earch鈥 type 鈥渞un鈥 and then tap on the 鈥淩un鈥 icon. Type %WinDir%\System32\Drivers\Etc in the open box and then select 鈥淥K.鈥

Step 3: Select the Hosts file, select 鈥淩ename鈥 and then rename the file as 鈥淗osts.old.鈥

Step 4: Copy or move the hosts file that you created above to the %WinDir%\System32\Drivers\Etc folder. When prompted, enter the administrator鈥檚 password and click 鈥淐ontinue.鈥

If the above doesn鈥檛 work, your software maybe out of date and needs to be updated.