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How to Disable Supervised Mode in iOS And Remove iPhone Supervision

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Daniel Evans

April 17, 2020 (Updated: April 17, 2020)• Filed to: Unlock iPhone

5 min read

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Question
“I got a second-handed iPhone 11 a couple of days ago, only to find the iPhone is somehow “Supervised” by an enterprise, which limits a lot of functions on the phone. Can anyone tell me what the supervised mode is and how to remove iPhone supervision?”

Whether you are a second-handed iPhone buyer, or a former employee or student, the iPhone supervision could be a big problem preventing you from having full access to the device. But with proper tools, you can remove iPhone supervision and regain access to your iPhone quite easily. Here are the details.

Part 1: Why is Your iPhone Supervised?

To disable supervised mode in iOS, you have to know what the iPhone supervision is and why your iPhone is supervised. When an employer or school issues you an iPhone for professional use, it might be supervised. Supervision gives your employer or school greater control over their iOS devices. By default, iOS devices are not supervised. Your device can be setup to be supervised through the use of Mobile Device Management (MDM) software that the IT department administrators can install and configure onto the device before issuing it to you.

Mobile Device Management software tools process and manage anything and everything about the mobile device. The software will implement security and data privacy / restriction measures to improve efficiency, improve productivity, achieve compliance, and enhance security. Your employer’s or school’s IT administrator can therefore apply restrictions on the device usage and specific configuration profiles to the device, which may include, but are not limited to, the following:

  • Restrict access to apps
  • App lock (Single-App mode)
  • Web content filter
  • Activation lock bypass
  • Native restrictions)
  • Global proxy
  • Silently install and remove apps
supervised iPhone

As a result, an organization’s IT administrator will gain extensive remote control over its assets and devices. This will place organization information security policies and practices onto your device to adhere to its data security and access management standards. So if you no longer have a relationship to the party that supervises your iPhone, it is very important to remove device supervision on iPhone.

Part 2: Remove iPhone Supervision with Configurator 2

Apple Configurator 2 is a free Mac OS tool used via USB connection to configure one or any large number of devices quickly and easily. IT administrators use this tool to configure settings on Apple devices before issuing them out to end users. With Configurator 2, IT administrators can update software, install apps and configuration profiles, change wallpapers, export device information, and much more.

It is possible to remove iPhone supervision status on your devices. However, in doing so, it will erase all content and settings, which includes, but is not limited to, your apps and media. Prior to removing device supervision, you should make a backup copy of the device in order to preserve the data. However, do note that backups from supervised devices can only be restored onto another supervised device.

To remove supervision from a device with Configurator 2:

Step 1: Open Configurator 2
Step 2: Select the device
Step 3: Select Actions > Advanced > Erase all content and settings

configurator 2 remove iphone supervision

By following the above, you will be able to disable supervised mode in iOS from your device and reset the device to the default factory settings. However, Configurator 2 only allows IT administrators to operate, that means you have to make contact to the IT department who has the supervision of your iPhone first.

Pros:

  • Easy to operate.
  • Completely safe and secure.

Cons:

  • The application is only avilable on Mac.
  • Requires authorization from the IT department that supervises your device.

Part 3: Remove iPhone Supervision with MDM Removal Software

Configurator 2 requires you to make contact with the IT administrator. But if you use an MDM remove program like iActivate, you will be able to remove iPhone supervision all by yourself. iActivate is one of the most popular Apple MDM bypass and removal solutions on the market. The software is the perfect MDM removal tool that will 100% remove your device’s corporate supervision without impinging on the device’s functional use thereafter. It is simple to use and will remove device supervision on iPhone within a matter of minutes! The solution supports any iOS version, including the latest release of iOS 13.

To remove supervision from a device with iActivate:

Step 1: Download iActivate MDM bypass software for your Windows or Mac computer.

Step 2: Prior to running iActivate, your iPhone should be activated, and Find My iPhone must be turned OFF. Ensure that your device is activated; if you cannot activate your device, please visit this link for support. You need to enter your Apple ID password in order to turn off Find My iPhone. Forgot your Apple ID Password?

turn off find my iphone

Step 3: Plug in your iPhone to your Windows PC or MAC and allow iTunes to detect the device. If required, click “Trust” on the popup message on your device. Your device will now be ready to run iActivate.

Step 4: Run iActivate as an administrator by right clicking on the software in your downloaded files folder and selecting “Run as administrator”. Allow time for iActivate to recognize your device, which should already be connected to your computer.

run as administrator

Step 5: Once iActivate is ready to start, you should see a window appear on your screen with details of your device, such as IMEI, Serial Number, UDID, ProductType, and iOS version. This ensures that the software has successfully detected your device. Click on “Start MDM Bypass” to begin the Bypass MDM process. Do not disconnect your device during this process!

iactivate remove iphone supervision

By following the above, your device’s MDM profile will now be successfully bypassed! You will now need to setup your iPhone as a new device and follow the setup instructions until you reach the home screen on the device.

Pros:

  • The application supports most iOS devices.
  • No authorization required.
  • Works with both Windows and Mac computer.

Cons:

  • You need to repeat the MDM bypass process after a system upgrade/downgrade.
  • Expensive.

Part 4: How to Bypass your iPhone’s Passcode

Sometimes in the iPhone recovering process, you need to enter the Apple ID password that you may have forgotten. Also. the most common issues also include being locked out of your iPhone because of the forgotten digital passcode, or the iPhone’s screen being broken and won’t let you enter the passcode. Whatever the reason for you being locked out of your phone, you have to regain the access to the phone before you can disable supervised mode in iOS or do anything else on your iPhone. iMyFone has the solution to easily regain your access to your phone by bypassing the passcode requirement.

iMyFone LockWiper is the state-of-the-art solution that will quickly remove various passcode locks from your iPhone. With iMyFone LockWiper, you can reap the following benefits and features:

lockwiper unlock iPhone passcode

5,000,000+ Downloads

  • Bypass 4-digit/6-digit passcodes, Face ID, and touch ID.
  • Get around a locked, disabled, or broken screen to regain full access to your iPhone.
  • Unlock the Apple ID without the password to access Apple services such as the App Store.
  • Easily bypass the screen time or restrictions passcode with no risk of bricking the device.
  • Quick, efficient and stable unlock function with user-oriented software design.

Try It FreeTry It Free

To reap the multitude of benefits and features of iMyFone LockWiper and bypass your phone’s passcode:

Step 1: Download iMyFone LockWiper and launch the application. Select the “Unlock Screen Passcode” or any other function that you need from the main interface.

imyfone lockwiper bypass passcode 1

Step 2: Connect your iOS device to your PC using a USB cable when you are told to.

imyfone lockwiper bypass passcode 2

Step 3: Follow the instructions to download firmware package online. After that, the program will automatically wipe the passcode on your phone and give you full access to the device

imyfone lockwiper bypass passcode 3

Conclusion
iPhone being supervised by a third party has been a common issue for second-handed buyers and former employees and students. If you can contact the IT administrator of the related party, then the MDM should be easily removed by them. But if you cannot make such contact, you can also remove iPhone supervision easily with the help of professional MDM removal software and passcode wiper software. If you still have some questions about the MDM removal on your iPhone, feel free to leave a comment!

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