Contacts Didn’t Transfer to New iPhone, How to Fix it?

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Question
After purchasing a brand-new iPhone, I attempted to use the iCloud transfer function. Everything went great, until I realized that not all contacts transferred to new iPhone. Can anyone tell me what to do if contacts didn't t transfer to new iPhone X? How do I retrieve them on my new iPhone? – Andreas

We understand how frustrating it can be when the transition to a new iPhone doesn't go swimmingly, especially when contacts not transferring to new iPhone. But luckily there are plenty of ways to solve the issue. In this article, we'll outline an array of methods that will help you to fix the issue that contacts didn't t transfer to new iPhone and how to transfer your contacts to your New iPhone without any hassle.

1. Ensure You Use the Same iCloud Account

If you've got a new iPhone, you'll no doubt be using iOS 10.3 or later, which means you'll sign into iCloud, FaceTime, App Store and others using one account. So, if you find that contacts didn't t transfer to new iPhone from your old device, you need to ensure that you're using the exact same iCloud account on them. Here is how to check your iCloud account on your iPhone and remember that check both of your old and new devices.

  • Go into Settings. If you have logged in, you should see your Name. Tap on it.
  • Then you will see your Apple ID, i.e. your iCloud account.
  • Make sure that you use same account on old and new iPhone.
  • If you haven't yet logged in on any device, just select Sign in to your [device] and then enter your Apple credentials.

check iCloud account on device

2. Turn On Contacts in iCloud

One thing that might be blocking the transfer process is the iCloud contacts toggle button being off. If that's the case, your contacts won't automatically transfer from your iCloud account over to your new iPhone. So, you'll need to turn it on; if you already have it on, then try turning it off and then back on. Follow these simple steps:

  • Go into Settings > Select your name > iCloud.
  • Turn the toggle button for Contact on (green). If it is already on, turn it off and then re-turn it on.
  • You'll then need to hit Merge.

turn on contacts in iCloudkeep contacts on iPhonemerge iCloud contacts with iPhone

3. Make Sure Your Default Account of Contacts is iCloud

A roadblock that you may not have considered which will result in contacts not transferring to new iPhone, is that you select the third-party app(s) that you've previously decided to sync your contacts to as your default account of contacts. If this applies to you, you'll need to deselect the third-party apps and make iCloud your default account. Otherwise, your information will keep transferring to the app and not your iPhone. Here's how to do it:

  • Go into the Contacts app on your iPhone, and hit Groups in the top-left corner.
  • It will then bring up all the third-party apps. Deselect them all – even Yahoo and Gmail – and select All iCloud.
  • Once you're finished, hit Done and it will link to your iCloud only.
  • Then your contacts will transfer to the new iPhone from your iCloud account.

4. Reset Your Network Settings

If you're still having no luck with transferring your contacts to your new iPhone, it may be down to your network. So, a great idea is to reset your network settings and try again. Here are the steps:

  • Go into Settings.
  • Once you're in there, go to General > Reset > Reset Network Settings.
  • Bear in mind that this will reset your Wi-Fi networks, passwords and cellular settings.

Reset Network Settings

5. Utilize External Software to Transfer iPhone Contacts

When all else fails and your contacts still have not transferred to the new iPhone, you can always rely on a piece of software that specializes in iOS problems. With iMyFone D-Port Pro, you can transfer contacts across to your iPhone without any obstacles or sticky situations. Other than because it's compatible with iPhone X and iOS 11.4, why do we recommend iMyFone D-Port Pro?

  • You can transfer data from iPhone to iPhone, including contacts. You can even merge contacts in two devices.
  • Transfer WhatsApp, WeChat, iMessage and many more from iPhone to iPhone.
  • Selectively transfer data from old backups to your new iPhone.

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How to Use iMyFone D-Port Pro to Transfer Contacts?

It's very, very simple. Please note that the software is due for an update, and that update will support Contacts. Check out the steps below:

  • The first stage is to back up your contacts from your old iPhone. Once you've connected your old iPhone to your computer, you'll need to select Back Up and Export from Device on the left-hand side. Then, you'll need to hit Make a Full Backup and wait for the process to finish.

make a full backup of iOS device

  • Connect your new iPhone, then click on Restore Backup to Device. Once you're in there, you can see the backup made in first step. Just select it.

choose to restore a full backup

  • Select Restore Partial Backup and choose Contacts.

choose to restore partial backup

  • The software will scan the backup and will allow you to preview your contacts. If you're happy with them you can just hit Restore.

preview data in iCloud backup

  • All the contacts will be transferred to your new iPhone.

Contacts didn't t transfer to new iPhone?  The post offers 4 ways to fix this issue and recommend one expert – iMyFone D-Port Pro - to transfer data to new iPhone without hassle. If you wonder what the program can do for you, just download its free trial version and give it a shot.

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