"Hi, I was creating backup of my WhatsApp to iCloud yesterday but was unable to do and WhatsApp chat backup was stuck between the process. Do you have any suggestions please?"
iCloud is regarded as one of the simplest ways to backup the iOS data since it doesn't take any need of PC or connection of device via USB cable. However, it becomes inconvenient for the people who find problems while making backup to iCloud. This time we have received a query on WhatsApp iCloud backup stuck issue and we have prepared some solutions for the people who are facing similar issue. Let us discuss what steps you can follow in order to troubleshoot this WhatsApp backup to iCloud problem.
7 Tips to Fix WhatsApp Backup to iCloud Stuck Issue
1. Check Network Connection
For those people who don't know, the key thing to be noted while using iCloud for making backup is to have a very powerful and stable internet connection. Without this, you might get issues with backup process and perhaps this is the reason behind WhatsApp backup stuck problem. Hence, make sure your Wi-Fi connection is strong enough to handle the iCloud backup process. It is also recommended to switch to a Wi-Fi connection if you're using a mobile data. Or use another Wi-Fi if the existing one is not working fine.
Alternatively, try to reset your network settings in your device to get rid of WhatsApp backing up messages stuck error. For performing this method, just tap "Settings" > "General" > "Reset" > "Reset Network Settings". Type the passcode and confirm resetting by tapping once again on "Reset Network Settings". Another thing you should know is you'll lose your network settings like Wi-Fi passwords or VPN setting post using this method.
2. Check iCloud Storage
When WhatsApp backup to iCloud gets stuck, make sure to check the iCloud storage in your device. You can do this by enabling "Settings" > "iCloud" > "Storage". Now, check and manage space if required. You can either delete your old backups remove extra apps that you don't need. After managing storage, check if the WhatsApp messages backing up still get stuck or you are able to do it smoothly. Unfortunately, if the issue persists, move on to the next tip.
3. Check Apple System Status
Another potential reason behind the inability to complete WhatsApp chat backup is the occurrence of any service outages in backup server. Therefore, it becomes necessary to check the Apple System status by heading to the Apple System page. You can check existence of any iCloud server issue there. If there is any conflict with iCloud server, you need to try some other useful method to backup your WhhatsApp.
4. Hard Reset iPhone
No matter what problem you have got with your iOS devices, hard resetting can come in handy every time. This method is to clean the glitch of your device. Follow the steps given below to hard reset according to the device you own.
iPhone 6 and Previous Model users: Just press "Power" button along with "Home" button for approximately 10 seconds. Release the buttons at the time you begin to see the Apple logo on the screen.
iPhone 7 and 7 Plus users: These model owners need to press "Power" and "Volume Down" buttons simultaneously. Then they can release the buttons when Apple logo appears on the screen.
iPhone 8 and 8 Plus users: Press the "Volume Up" button and undo it quickly. Now, press "Volume Down" and release instantly. Lastly, press side button until you see the Apple logo.
5. Delete the Last WhatsApp Backup and Try Again
If still your WhatsApp backup to iCloud gets stuck after trying above methods, another recommended way to try is removing the last backup and then try to create once again. Furthermore, we would suggest you iMyFone D-Port which will help you exporting your WhatsApp data to the computer. This way your WhatsApp chats will not go anywhere and will be saved to computer. With the help of imyFone D-Port, you can also avail backup extraction feature since the tool lets you extract from iCloud backup without any trouble.
6. Backup Whole iPhone using iTunes
When WhatsApp iCloud backup process fails due to any reason, try switching to another method which is iTunes. To backup your WhatsApp using iTunes, here are the steps.
- Connect your iOS device to PC and run iTunes on it.
- Look for the device icon and hit on "Summary" option.
- Lastly, click on "Back Up Now" option under the Backups section.
7. Use a Third-Party Tool to Backup Only WhatsApp (Free)
When you use iTunes, your whole iPhone will be backed up instead of just WhatsApp. Therefore, here is the best third-party tool which can help you backup your WhatsApp separately. It is iMyFone D-Port Pro and it performs efficiently for either full backup or partial backup. So, if your iCloud WhatsApp backup is not supportive enough, try iMyFone D-Port Pro. Before we tell you how you can use this tool, we would like you to know about this tool well by understanding the features.
- D-Port Pro supports selective backup. You can backup merely WhatsApp, WeChat or messages with no difficulty. With the future version, more types of apps will be supported for separate backup.
- All iOS devices (iPhone 8/8Plus/X included) and iOS versions (iOS 11.2.2 included) are supported.
- It is also a tool that supports to selectively restore from iCloud/iTunes backup and extract data from iOS devices and iTunes/iCloud backup. Check more details here.
#1: WhatsApp Backup
Step 1 – Download and open the program followed by connecting your iPhone to the PC. Click on "Back Up & Export from Device" on left panel and hit on "Back Up WhatsApp".
Step 2 – Proceed to click on "Back Up" button and it will begin to backup your WhatsApp.
Step 3 – Keep connecting the device until the completion of process and you'll get the notification at the end that the backup is successfully created.
#2: WhatsApp Restore
As mentioned above, this tool can also restore your WhatsApp backup to your iOS device. Here are the steps:
Step 1 – Launch the program and choose "Restore Backup to Device" option at the left panel. Choose the WhatsApp backup and hit on "Next".
Step 2 – Then the program will let you preview your WhatsApp data after scanning.
Step 3 – Look the data and after getting satisfied, click on "Restore" option.
If you want to restore WhatsApp data from your iTunes backup, this tool can help for the same too. In another word, you can separately restore your WhatsApp data from the iTunes backup via iMyFone D-Port Pro through the user guide.