"I have a iPhone 11 Pro Max runs on iOS 14, but unfortunately got the screen stuck on the Apple icon, it just won't turn on. What can I do to save the photos on it? Can I get them off?"

It is very common that we can meet the situation like this. What would you do if your iPhone simply won't turn on - screen got broken, damaged by water, or just got bricked? Sometimes it's fairly easy to repair the iPhone which won't turn on, but you can't make sure that your photos on it won't get lost especially without backup on the device. Therefore, you need to look for a reliable way to help you get those photos off that iPhone.

This article will show you several methods you can use to recover photos from iPhone that won't turn on and possible ways to reboot your iPhone.

How to Recover Photos from iPhone that Wont Turn On

How to Get Photos off iPhone That Won't Turn On?

It is easy to get the photos back if you have a backup on either iTunes or iCloud. iMyFone D-Back supports extracting data from an iTunes or iCloud backup file if you had a backup of the missing photos. Check the main features of this program:

1,000,000+ Downloads

Key Features:

  • It can recover photos from various scenarios: iPhone won't turn on, broken screen, iphone got frozen, accidental deletion and so on.
  • You can use it to extract up to 22+ different types of iOS content including photos, videos, messages, contacts, call logs, WhatsApp/Kik/Viber/WeChat/Line messages and more.
  • You can also use it to recover photos directly from the device, from iTunes backup file and iCloud backup file.
  • It can also be used to fix the various issues you may be having including a device that is stuck on the Apple Logo, a device stuck in recovery mode or a device which won't turn on.
  • Compatible with iPhone 6/7/8/11/11 Pro/11 Pro Max and more.

Windows version Mac version

Don't miss the 100% valid iMyFone D-Back Coupon code and earn 20% off on getting D-Back data recovery and iOS issue fixing tool.

Follow these very simple steps to extract the photos from an iTunes or iCloud backup file:

1. Recover Photos from iPhone that Won't Turn on from iTunes Backup

Step 1: Install and Launch the Program

Download and install iMyFone D-Back to your computer and then launch the program. Select "Recover from iTunes Backup" and then click "Start".

iMyFone D Back for iOS Install and Launch the Program

Step 2: Select "Photos" as the Type of Data

In the next window, select "Photos" as the type of data you want to recover and then click "Next".

iMyFone D Back for iOS Select photo file type

Step 3: Choose the Relevant iTunes Backup

Choose the relevant iTunes backup in the next window and then click "Scan".

iMyFone D Back for iOS Choose the Relevant iTunes Backup

Step 4: Select the Photos You Want to Extract

Once the scanning process is complete, preview and select the photos you want to extract and then click "Recover" to save them to your computer.

iMyFone D Back for iOS Select the Photos You Want to Extract

Windows version Mac version

2. Get Data Off iPhone That Won't Turn on from iCloud Backup

Step 1: Click "Start" at the Recover from iCloud tab.

iMyFone D Back for iOS recover from iCloud

Step 2: Sign in iCloud by entering iCloud account credentials.

iMyFone D Back for iOS sign in icloud

Step 3: Choose iCloud Backup from all the category listed, then click on "Scan", all iCloud backup will be shown.

iMyFone D Back for iOS select icloud backup

Step 4: Choose the iCloud backup you want to recover data from, then hit "Next".

iMyFone D Back for iOS choose icloud backup version

Step 5: Select the file type you want to recover then click "Scan".

iMyFone D Back for iOS select file type

Step 6: When the scan is complete, all files will be displayed on the interface. Click to preview them, after selecting what you want, click "Recover" to retrieve them back.

iMyFone D Back for iOS preview and recover

Windows version Mac version

Top 4 Fixes to iPhone Won't Turn on Issue

1. Charge Your iPhone for a While

A lack of sufficient power can cause an iPhone to refuse to turn on. Therefore, the first thing you should try is charging the phone. If you suspect your USB charger may be faulty, replace it and then charge the device for up to 30 minutes before trying to use it.

 Charge your iPhone for a while

2. Check If the Computer Recognizes the Device

The other thing you can do is connect the iPhone to the computer to see if iTunes recognizes it. If it does, you may want to create a backup immediately.

  Check to see if the device can be recognized by the computer

3. Force Restart Your iPhone

You can also attempt to force restart your iPhone. To do this, simply hold the Sleep/Wake button and the Home Button for a few seconds until the Apple Logo appears. The device will restart and hopefully be back to normal.

hard reboot

4. Fix iPhone Won't Turn on Issue via 3-Party Tool

You will be queried if there is any other method to repair the device without losing the content. The answer is yes. With iMyFone D-Back iOS repair tool, you can fix your iPhone from common system issues such as black screen, white screen, iPhone won't turn on without losing any of the data.

How to Fix iPhone Won't Turn On Issue with iMyFone D-Back

Step 1: Download and installation

Download and install iMyFone D-Back onto your computer. Once it is complete, launch the program on your computer and connect your iPhone. Choose "Standard Mode" to move on.

Choose the mode to fix iOS

Step 2: Firmware update

Fixing this issue requires updating the firmware. You'll need to click the "Download" button, and the program will download the firmware according to the version of your iPod touch. Allow the program to complete the download process.

download firmware package

Step 3: Repair Your iPhone

iMyFone D-Back will begin repairing your iPhone as soon as it completes downloading the firmware. Once complete your iPhone functions smoothly and flawlessly. The best part of the entire process is that the data in your iPhone is safe!

Repair Your iPhone


After reading the guide, you should know how to get pictures off iPhone that won't turn on and how to fix iPhone won't turn on issue. iMyFone D-Back (supports iOS 14/13) is the best choice as it can solve both the issues without any hassle. Don't hesitate to get the free trial. If you want to recover data from an Android phone that won't turn on, D-Back for Android is also available for you.

Windows version Mac version