"I just accidentally deleted Viber messages from my commercial partner. Can I recover them on my iPhone running the latest iOS 12.1?"
Neyo from ifixit
Social media plays an important role in our life nowadays. Viber, in particular, has become increasingly popular and can include a lot of important private data. It would sometimes cause a big problem to lose any of the data on Viber. In this article, we show you how to retrieve deleted messages in Viber in different ways.
1. Is It Possible to Retrieve Deleted Viber Messages on iPhone?
It depends. As we all know, if you have backed up your iPhone to iTunes or iCloud before deleting Viber messages, then you can easily retrieve deleted Viber messages by restoring the backup to your iOS device.
But you have no backup before deleting the Viber messages? Well, there are opportunities to get them back. iOS system saves data on a database called SQLite. When you delete some specific data, the system just changes from "Allocated" to "Unallocated", but leaves the actual data sitting there. If you create new data, the space for the "Unallocated" entries will be first occupied. The deleted data? They will be overwritten.
But third-party data recovery tools can access to the SQLite database and find your deleted data.
Besides, you can also use iTunes/iCloud backup to restore deleted Viber messages. The biggest problem is you are not able to view the Viber messages until you restore them. Therefore you might lose the data created since the last backup.
Next, we will discuss how to retrieve deleted messages in Viber when you have backups or not.
2. Best Method to Retrieve Deleted Viber Messages on iPhone
The best solution we've found so far is using a third-party tool called iMyFone D-Back. It is a professional data recovery tool to retrieve deleted Viber messages on iPhone.It allows users to select and retrieve Viber messages they need without affecting the existing data on the iPhone. Users can also find their deleted Viber messages from their iPhone directly. See its main features:
- Preview the specific content of Viber messages to select the ones you need before recovery.
- It offers 3 options to retrieve deleted Viber messages: directly recover from device or extract Viber messages from iTunes or iCloud backup.
- It has been recommended by many famous tech sites like CNET, PCWorld and more.
- Supports almost all iOS versions on all iOS devices, including iOS 13/12 and iPhone 11/XS/XR and iPhone X/8.
Steps to Recover Deleted Viber Messages from iPhone Directly
Step 1. Choose Viber from the List
Download and run iMyFone D-Back on your computer. From "Recover from iOS Device", choose "Viber" and click "Next".
Step 2. Connect iPhone to Computer
Connect your iPhone to your computer and then click "Scan" to let iMyFone D-Back scan your device deeply.
Step 3. Preview and Check Needed Viber Messages
After scanning, iMyFone D-Back will show all the Viber messages, including the deleted ones. You can preview all or only preview the deleted data by choosing "Show only deleted ones". Then check the messages you need.
Step 4. Choose Folder to Store Viber Messages
Click "Recover" and the tool will prompt you to choose one folder as the recovery path to store your recovered Viber messages. After that, you can view your deleted Viber messages on your PC/Mac.
3. Retrieve Viber Messages by Restoring iTunes Backup
Apple provides all its users the iTunes backup and restore function. If you have backed up your iPhone before deleting the Viber messages, you can restore the iTunes backup onto your iPhone to see your Viber messages again. Follow these steps.
Step 1: Make sure you have installed the latest iTunes version on your PC/Mac.
Step 2: Open iTunes and connect your iPhone to the computer.
Step 3: Click your iPhone icon and you will see the "Summary" panel.
Step 4: Click "Restore Backup…" and then choose the relevant backup with these Viber messages you need.
Step 5: Wait for the transfer process to finish.
Restoring backup from iTunes has some disadvantages. Users have to restore the whole backup instead of selectively retrieve their Viber messages, and their current data on the iPhone will be replaced. To avoid this problem, you can choose iMyFone D-Back to extract backup files.
4. Recover Viber Messages by Restoring iCloud Backup
iCloud automatically backs up your iPhone data daily over Wi-Fi when the iPhone is turned on, locked, and connected to a power source. You can restore iCloud backup to retrieve your important Viber messages. See the following easy steps:
Step 1: Tap Settings > General > Reset > Erase All Content and Settings to erase all the data on your iPhone.
Step 2: Follow the onscreen setup steps until you reach the Apps & Data Screen and then tap on "Restore from iCloud Backup".
Step 3: Sign in to iCloud using your Apple ID.
Step 4: Choose the most relevant backup which includes your Viber history.
Step 5: Sign in using your Apple ID and wait until it completes the restore.
Like iTunes restore, you can also use iMyFone D-Back to extract iCloud backup files you have backed up Viber with iCloud before. Just login your iCloud account and select the exact backup file, you will see the deleted Viber messages.
5. Restore Viber Messages from Viber Backup
You can also restore the Viber messages from a backup on a cloud service. To do this, you must have backed up the device to a cloud service and you can only restore a backup to a device with the same platform and the same phone number.
Reinstall the Viber app and then follow the instructions to restore the device.
Now, you have 4 methods on how to retrieve deleted Viber messages on iPhone and other iOS devices with all iOS versions including the latest iOS 13/12. You should note that iMyFone D-Back also offers a free trial version for both Windows and Mac users to figure out whether their deleted Viber messages can be retrieved. Just download it and have a try! You won't be disappointed.