Question: My iPhone running iOS 12 is showing only a white screen with black Apple logo after I tried to erase my iCloud.
If you tried to restart your phone and now it’s stuck on a white screen with a black Apple logo, it is because something went wrong during your phone’s start up routine. When your phone encounters a problem like this, its default reaction is to stop all processes which are what it does - hence the reason why the phone is stuck.
Why iPhone Shows White Screen with Black Apple
There are several things which could cause a problem during your phone’s start up routine. It could be because:
- your software has been corrupted by faulty USB ports and being connected to defective USB cables.
- your phone has encountered some hardware problems during its start-up routine check.
3 Ways to Fix "White Screen with Black Apple" (iOS 12/11 Supported)
Tip 1. Force Restart Your iPhone
Force restarting your iPhone could solve the problem easily. Here’s how to do it:
- Press and hold the On/Off button and Volume Down button on your iPhone 7 or iPhone 7 Plus continuously for at least ten seconds, until you see the Apple logo.
- For an iPhone 6s and earlier, iPad or iPod touch, press and hold the On/Off button and Home button continuously for at least ten seconds, until you see the Apple logo.
Tip 2. Fix the Problem with iMyFone iOS System Recovery
This system recovery program (iOS 12/11 supported) is used by tech experts to fix a number of iPhone issues. It is preferred by many because it does not erase or alter the information on your device in any way. It is also a 100% secure to use on your devices. You can easily fix your phone’s error using this program.
Here’s how it works:
Step 1: Download iMyFone iOS System to your computer and launch the program.
Step 2: Click on the "Standard Mode". Connect your iOS device to your computer using a USB cord.
Put your device into DFU Mode or Recovery Mode according the instruction. The the program will detect the device.
Step 3: Click "Download" button, then the program will download the latest firmware for you. Firmware works to fix any issues with your phone so it will locate the problem itself, and work to fix it.
Step 4: Once it is done, you can click "Start to Fix" button and the program will start fixing your device. Your device will reboot and be restored back to normal.
Tip 3. Erase Cache and Crash Logs
Before you start this, make sure that your battery is fully charged as it will take a while for the process to be completed.
Here is how to set iPhone in recovery mode:
Step 1: Turn off your iPhone and press and hold the Home button on your iPhone, iPad, iPod touch.
Step 2: Launch iTunes on your computer and connect your iPhone to your computer with a USB cable.
Step 3: Release the home button until the screen appears on your iPhone.
Step 4: At the same time iTunes will show this message. If you are experiencing problems with your iPhone, you can restore its original settings by clicking Restore or updating the system by clicking Update.This process will take a while but your phone will be updated restored.
If the proffered solutions above do not work for you, go to the Apple Store near you or contact Apple Support for help.