Question: My iPhone running iOS 14 is showing only a white screen with a black Apple logo after I tried to erase my iCloud.

If you tried to restart your phone and now it's stuck on a white screen with a black Apple logo, it is because something went wrong during your phone's start-up routine. When your phone encounters a problem like this, its default reaction is to stop all processes which are what it does - hence the reason why the phone is stuck.

Why Does iPhone Show White Screen with Black Apple?

There are several things which could cause a problem during your phone's start-up routine. It could be because:

  • Your software has been corrupted by faulty USB ports and being connected to defective USB cables.
  • Your phone is jailbroken, which means it is not protected by Apple's safeguards and the phone's basic functionality can be accessed. A faulty app could cause your phone to get stuck on the Apple logo. Jailbreaking is not advisable because when you bypass Apple's programming, you also bypass the security measures installed on the phone. In a situation where a problem like this comes up, most of the proffered solutions might not work for you and Apple Support cannot help you because you've gone against their Terms of Use.
  • Your phone has encountered some hardware problems during its start-up routine check.

Here you can also check the comparison table first and then choose the one you prefer.

1. Force Restart Your iPhone 2. iMyFone Fixppo 3. Erase iPhone via iTunes
Difficulty Easy Easy Complex
Success Rate 30% 100% 80%
Required Time Short Short Long
Data Loss after Fixing No No Yes
What Issues Can Be Solved A few software issues All system & software issues Some software issues

Tip 1. Force Restart Your iPhone

Force restarting your iPhone could solve the problem easily. Here's how to do it:

  • For iPhone 8 and later models, quickly press Volume Up button and then press Volume Down button. Keep hold Side button until your iPhone shows the Apple logo.
  • Press and hold the On/Off button and Volume Down button on your iPhone 7 or iPhone 7 Plus continuously for at least ten seconds, until you see the Apple logo.
  • For an iPhone 6s and earlier, iPad or iPod touch, press and hold the On/Off button and Home button continuously for at least ten seconds, until you see the Apple logo.

Force Restart Your iPhone

Tip 2. Fix "White Screen with Black Apple" with No Data Loss

iMyFone Fixppo is used by tech experts to fix a number of iPhone issues. It is preferred by many because it does not erase or alter the information on your device in any way. It is also 100% secure and easy to use. You can easily fix your phone's error using this program. All iOS devices from iPhone 4 to iPhone 12/12 Pro/12 mini and iOS versions from iOS 9.0 to the latest iOS 14 are supported, it can even fix your iPad and Apple tv.

This program is developed by iMyFone team which has several programs highly recommended by Macworld, Payetteforward, and Makeuseof. With their independently developed technology, iMyFone Fixppo performs better than iTunes and becomes the best option if you meet the iOS problems such as iPhone stuck in recovery mode, iPhone boot loop, iPhone flashing Apple logo, iPhone won't turn on and so on.

Download iMyFone Fixppo to your computer and launch the program. Then follow the steps below to fix your device.

Windows version      Mac version

Step 1: Click on the "Standard Mode". Connect your iOS device to your computer using a USB cord, and then click the Next button.

choose standard mode

Put your device into DFU Mode or Recovery Mode according to the instruction. The program will detect the device.

Put your device into DFU Mode

Step 2: Choose from the available firmware options and click "Download" button, then the program will download the firmware for you. Firmware works to fix any issues with your phone. The program will locate the problem itself, and work to fix it.

S download firmware

Step 3: Once it is done, you can click "Start" button and the program will start fixing your device. Your device will reboot and get back to normal.

finished fixing your device

Just download the free trial version of iMyFone Fixppo to see what magic it can do for your device now. You will discover more of its powerful features. What's more, many users have already used and trusted this tool.

user feedback

Windows version      Mac version

Tip 3. Erase iPhone using iTunes

This method will get all the data on your device erased. If you don't mind the loss, you can have a try. Before you start this, make sure that your battery is fully charged as it will take a while for the process to be completed.

Here is how to set the iPhone in recovery mode:

Step 1: Turn off your iPhone and press and hold the Home button on your iPhone, iPad, iPod touch.

Step 2: Launch iTunes on your computer and connect your iPhone to your computer with a USB cable.

Step 3: Release the home button until the screen appears on your iPhone.

your device will reboot

Step 4: At the same time iTunes will prompt that a device in recovery mode is detected. Now you need to restore this iPhone.

restore iPhone using iTunes

If the proffered solutions above do not work for you, go to the Apple Store near you or contact Apple Support for help.