"I have a iPhone 12 Pro Max runs on iOS 14, which just won't turn on after unfortunately getting the screen stuck on the Apple icon. What can I do to save the photos on it? Can I get them off?"

In fact, similar situation is quite familiar to many iPhone users. Facing a dead phone that won't turn on - screen got broken, damaged by water, or just got bricked, sometimes what users worry about the most is the data saved in it, photos in particular. It's fairly easy to get the iPhone repaired, but no one can make sure the photos won't get lost - especially when there is no backup on hand.

Can you retrieve photos from a dead iPhone? The answer is YES. Then how to do that? In this article, several methods are introduced to recover photos from iPhone that won't turn on and possible solutions are offered to help reboot your iPhone.

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How to Get Photos off iPhone That Won't Turn On

It is undoubtedly possible to retrieve photos from iPhone that won't turn on if you have backup files on either iTunes or iCloud. An ideal tool, iMyFone D-Back iPhone Data Recovery can help you get back what you want effectively and spare much trouble.

Main Features of D-Back

  • Recover photos from various scenarios: iPhone won't turn on, broken screen, iPhone got frozen, accidental deletion and so on.
  • Four different data recovery modes are provided to meet different needs.
  • Supports to selectively recover only the data you need.
  • Enables you to have a complete preview before starting the whole data recovery progress.
  • Compatible with nearly all iOS devices including iPhone 12 and all iOS versions including iOS 14.

Install this program and follow these very simple steps to get photos off iPhone that won't turn on from iTunes/iCloud backup.

Retrieve Photos From iPhone That Won't Turn on From iTunes Backup

Step 1.Launch the program. Select "Recover from iTunes Backup" and then click "Start".

iMyFone D Back for iOS Install and Launch the Program

Step 2.In the next window, choose the exact iTunes backup from which you want to recover data and click "Next".

iMyFone D Back for iOS Choose the Relevant iTunes Backup

Step 3.Select "Photos" as the type of data you want to recover and then click "Scan". Please wait a moment while it scans.

iMyFone D Back for iOS Select photo file type

Step 4.Once the scanning process is completed, preview and select the photos you want to retrieve and then click "Recover" to save them to your computer.

iMyFone D Back for iOS Select the Photos You Want to Extract

Retrieve Photos From iPhone That Won't Turn on From iCloud Backup

Step 1.Click "Start" at the "Recover from iCloud" tab.

iMyFone D Back for iOS recover from iCloud

Step 2.Sign in iCloud by entering iCloud account credentials.

iMyFone D Back for iOS sign in icloud

Step 3.Choose iCloud Backup from all the category listed, then click on "Scan". All iCloud backup will be shown.

iMyFone D Back for iOS select icloud backup

Step 4.Choose the iCloud backup you want to recover data from, then hit "Next".

iMyFone D Back for iOS choose icloud backup version

Step 5.Select the file type you want to recover then click "Scan".

iMyFone D Back for iOS select file type

Step 6.When the scan is completed, all files will be displayed on the interface. Click to preview them, after selecting what you want, click "Recover" to retrieve them back.

Retrieve Photos From iPhone That Won't Turn on via

If you have always kept your photos synced to iCloud, then congrats - you can visit the iCloud website and get your photos recovere if your iPhone won't turn on.

Step 1. Head to and log into your account. Choose "Photos" from the interface.

iMyFone D Back for iOS recover from iCloud

Step 2. Select the photos you want to retrieve and get them downloaded.

Fix iPhone Won't Turn on Issue to Recover Photos Without Backup

If, unfortunately, you don't have any backup of your lost photos, which means none of the methods above can come in handy, then you need to solve the problem from another angle. That is to say, you need to get your iPhone fixed first, without losing any data of course.

Solution 1. Charge Your iPhone for a While

The lack of sufficient power can prevent an iPhone from turning on. Therefore, the first thing you should try is to charge the phone. If you're afraid that your charger may be faulty, replace it and then charge the device for up to 30 minutes before trying to use it.

 Charge your iPhone for a while

Solution 2. Check if the Computer Recognizes the Device

The other thing you can do is connecting your iPhone to the computer to see if iTunes recognizes it. If it does, you'd better create a backup immediately.

 Check to see if the device can be recognized by the computer

Solution 3. Force Restart Your iPhone

Sometimes simply force restarting your iPhone can solve many minor issues quickly.

For iPhone 8 or later models, press the volume up and down button. Next keep holding the power button down till Apple logo turns up on your screen.

force restart iPhone 8

For iPhone 7 or 7 Plus, hold down the volume down button along with power button till the Apple logo flashes on your screen.

force restart iPhone 7

For iPhone 6s or earlier models, keep holding the power and the home button down until Apple logo appears on your screen.

hard reboot

Solution 4. Fix iPhone Won't Turn on Issue With iMyFone D-Back (No Data Loss)

What if the 3 methods mentioned above all fail to work? In a situation like this, you may need a professional tool to help you out efficiently. iMyFone D-Back is capable of fixing common iOS issues including iPhone won't turn on without any data loss.

Follow the steps below to try to get your iPhone to turn on:

Step 1.Download and install the program. Launch it and connect your iPhone with it. Choose "Standard Mode" to move on.

Choose the mode to fix iOS

Step 2.As fixing this issue requires updating the firmware, you need to click the "Download" button for the program to get the corresponding firmware based on the version of your iPhone.

download firmware package

Step 3.iMyFone D-Back will begin repairing your iPhone as soon as it finishes downloading the firmware. After that, your iPhone will be restored to the normal condition and function smoothly again. Please rest assured that your data will not get harmed in the slightest during the whole process.

Repair Your iPhone


After reading this guide, you may have already known more about how to retrieve photos from iPhone that won't turn on and how to fix iPhone won't turn on issue. Taken together, iMyFone D-Back is the best choice you can consider while besieged by tricky issues related to iOS devices. Recovering data from iPhone and fixing iOS system without any hassle, this tool is definitely something you can never miss. Besides, if you want to recover data from an Android phone that won't turn on, D-Back for Android is also available for you. Don't hesitate to get the free trial!