A lot of things can go wrong when you drop your iPhone and one of the most problematic is that the device won't turn on after it falls. Here's how one of our users explained the problem:

"I dropped my iPhone this morning and now it won't turn on. It was fully charged before it fell and when I tried to press the buttons, the screen would light up slightly but the device wouldn't power on at all. I have tried holding the power and home buttons to reset the device and nothing. Do you know what else I can do?"

Well, this problem may sound complex, but we are going to offer you some top solutions for you.

Part 1. Check Software Issues on Your Dropped iPhone

If you don't see obvious physical damage on the device such as a broken screen or any other physical damage to the device, then it is possible that the device won't turn on due to software issues. In this case, you can try the following solutions.

Success Rate Difficulty Required Time What Can Be Fixed
Charge iPhone 30% Easy Long Only battery issues
Force Restart 50% Easy Short A few software issues
iTunes Restore 70% Complex Long Some software issues
Restore in DFU Mode 70% Complex Long Some software issues
iMyFone Fixppo 100% Easy Short All system/software issues

Way 1. Charge Your iPhone for a While

The first thing you should do is to try charging the device for a while. Plugin the device to a wall charger and if the Apple logo appears, the device will turn on after a few minutes.

iphone charged

If the wall charger doesn't work, try using a laptop USB port.

Way 2. Force Restart Your iPhone

If you are still able to use the device's buttons, try force restarting the device to see if it will turn on. Here's how to force restart the iPhone for different models.

For the iPhone 6 and earlier: tap and hold on the Power and hold buttons until the Apple logo appears.


For the iPhone 7 and 7 plus: tap and hold the power and volume down buttons until the Apple logo appears.


For iPhone 8/X/XR/11/11 Pro/11 Max/12: press and quickly release the volume up button, do the same with the volume down button and then press and hold the power button until the Apple logo appears.


Way 3. Connect Your iPhone to iTunes

You should also consider connecting the device to iTunes. Just connect the device to the computer using the charging cable and then open iTunes.

If iTunes is able to recognize the device, then you should back it up immediately. If not, try putting the device in recovery mode while it is connected and when iTunes asks you to restore the device, "Restore" it. If nothing happens, then the iPhone may have an internal fault.


Way 4. Put iPhone in DFU Mode

You can also try putting the device in DFU mode. Follow these simple steps to put it in DFU mode.

Step 1: Close any open apps on the computer and open iTunes.

Step 2: Connect the iPhone to a computer via USB cables and make sure that the device is powered off.

Step 3: Press and hold the Side (power) button for at least 3 seconds.

Step 4: While holding the power button, press and hold the volume down (home button for iPhone 6 and earlier) and continue to hold both buttons for another 10 seconds. If you see the Apple logo, you've held the buttons for too long and you need to start.

Step 5: Otherwise, release the power button but keep holding the volume down or home button for an additional 5 seconds. If the screen goes black, you are successfully in DFU mode.

iTunes should tell you that it has detected the device. Follow the instructions on the screen to restore the device.


Way 5. Fix Dropped iPhone Won't Turn on Issue with an iOS Repair Tool (iOS 14 and iPhone 12 Supported)

If you are still unable to get the device to work, you can try using an iOS system repair tool like iMyFone Fixppo to fix the problem. This tool is ideal for repairing all software problems.

  • It can be used to repair all iOS issues without data loss.
  • It will repair the device in just 3 steps.
  • It supports all iOS devices including the latest iPhone 12 and all versions of the iOS software including iOS 15 beta/14.
  • Many famous media sites have recommended this program.

part of tech sites

Windows version      Mac version

To use Fixppo to fix the dropped iPhone won't turn on issue, download and install the program on to your computer and then follow these simple steps.

Step 1: Launch the program after installation and click on "Standard Mode" since this is the most effective way to repair iPhone issues without data loss.

choose Standard Mode

Step 2: Now connect the iPhone to the computer using USB cables and wait for the program to recognize it. Then click "Next" to continue.

If the program is unable to detect the device, put the device in DFU/recovery mode to fix it. Just follow the instructions on the screen to do that.

 enter DFU Mode under Standard Mode

Step 3: The will provide all the available versions of iOS for the device. Choose your preferred firmware and then click "Download".

download firmware under Standard Mode

As soon as the download is complete, the program will immediately begin fixing the device. In a few minutes, the iPhone will hopefully restart, allowing you to use it.

finished fixing your device

Fixppo is one of the most useful solutions when you're having problems with iOS software. You can download the free trial version of the program now to have a check.

user feedback

Part 2. Check Hardware Issues on Your Dropped iPhone

It is also likely that your iPhone could be experiencing hardware issues from the fall. In this case, we suggest you do as following.

Way 1. Find A Repair Shop to Check the Hardware

It is not a good idea to try to fix a broken iPhone on your own. We recommend that you get the device to a repair shop where a reputable technician can check the device for hardware damage and fix it.

Way 2. Get Official Help from Apple Support

If your device is relatively new and is still under warranty, contact Apple support for assistance. You should make an appointment at a Genius Bar near you for help. The technicians there will be able to help you repair the hardware issues easily.



Take a moment to look at the solutions above and select the one that best suits your own needs depending on particular situation. We always welcome your feedback, post any questions or comments you may have on this topic and others below.

Windows version      Mac version