"I was updating iOS 14 and I saw my iPhone freezes during the update. Now, I'm not able to work with my iPhone. I have some important files on my phone that are required for the coming meeting. I urgently need help. Thank you!"

People are expecting new features and improvements with the coming of the latest operating system for iOS devices. But to their disappointment, many have experienced the issue of iPhone stuck on update to iOS 15/14.

iphone frozen during update

Actually not only iOS 15/14, iPhone freezing problem happens during almost all iOS update. Aside from the typical sign of being stuck at iPhone will restart when update completes screen, iPhone also freezes in other forms, such as black screen of death, boot loop, stuck on apple logo/recovery mode and so on.

This is very disappointing. But it is not a rare case among the iPhone users. Please put your mind at ease since there are some fixes available for the issue which is what we are providing in this article. The tips offered can be used for all iPhone frozen during update issues.

Part 1. 4 Methods to Fix iPhone Stuck on Update Screen

This is not a rare problem for iPhone users and many people seek help for it. There is actually little we can do with our device itself, so we would like to introduce a third-party tool that is definitely helpful to get your iPhone back to normal. We will also explain the other methods that you can try in this part.

1.1. Plug the iPhone into A Wall Outlet

Although it sounds useless and too simple, the fact is that low battery may serve as the culprit for the iPhone freezing issue. Thus, you can use a USB cable to connect your frozen iPhone with a wall outlet and leave it being charged for 15-30 minutes.

Then, you can check whether your iPhone resumes the update process. If it does, you can save your frozen iPhone in this easiest way.

charge iPhone

1.2. Hard ReBoot Your iPhone

Rebooting iPhone is a proven way to solve almost 70% of the issues faced by the users including iPhone freezes during the update. In such cases when your device freezes and allows you to do nothing, try for a hard reboot. Here is how to do it:

For iPhone 8 or later models (including iPhone 13/12):

Quickly press the Volume Up button once and then Volume Down button. Then press and hold the Power botton, keep holding it until your see the Apple logo.

force restart iPhone 8 or later

For iPhone 7/7 Plus:

Press and hold both Volume Down and Power button at the same time till the Apple logo appears on the screen.

force restart iPhone7

For iPhone 6 or later models:

Press and hold Home button together with Power button at the same time until you see the Apple logo.

Hard Reset Your iPhone

Besides, you can also apply this method to solve other frozen issues, such as iPhone keeps freezing when using it as normal, or iPhone freezes and won't turn off.

1.3. Best Way to Fix iPhone Stuck While Updating without Data Loss

iMyFone Fixppo is definitely the best option for you in this situation, because it comes with extremely impressive features, holds amazing compatibility, offers positive results and most importantly, fixes the issue without any loss of data.

Why iMyFone Fixppo can repair your device so easily?

When iPhone freezes during iOS 15/14 update, the software glitch is always the main reason. iMyFone Fixppo employs its advanced technology to bypass the errors and get your software installed without a problem. That's why it is surely going to assist you.

  • It works for numerous iOS issues, whether it is the carplay not working, iPhone won't swipe up to close app, iPad not charging above 80 or other frozen issues discussed above.
  • No need to worry about which iOS device you are using, it is completely compatible with all including the newest iPhone 13/12.
  • As a 100% secure program, you can totally rely on it. It is also recommended by Makeuseof, Macworld, 9to5mac and so on.
  • It can also reset iPhone/iPad/iPod touch without password, fixing the "Forgetting password" issue. Please note that the program is just for personal use.

Now follow the steps below to fix your frozen iPhone.

Windows version Mac version

Step 1. Run iMyFone Fixppo

Start the repairing process by downloading the software. Install it afterward and launch it on the computer. Choose the option Standard Mode.

choose standard mode

Step 2. Connect Your iPhone to The Computer

After that, use a USB cable and connect the iPhone with the computer. Click the Next button. Let the software recognize the device.

Connect your iPhone to the Computer

Step 3. Download Firmware

The next step would be downloading the firmware. Just choose a version you like if there is more than one option, and then click on the Download button.

download firmware under Standard Mode

Step 4. Fix The "iPhone Freezes During Update" Issue

Once you download the firmware, click the Start button. iMyFone Fixppo will begin fixing the issue. Wait until the process completes and you're done. Your iPhone will not freeze during update anymore.

fixing iPhone stuck on update

Windows version Mac version

1.4. Restore iPhone with iTunes/Finder (All Data Erased)

Restoring iPhone is another fix you can try to get your issue resolved. This will help you to restore any faulty changes made to the device settings which are, in turn, causing your iPhone freezing during the update. However, this method will erase all the existing data on your device.

As your iPhone is frozen now, you need to put your iPhone into Recovery Mode so that iTunes/Finder can detect your device. Follow the steps below to get your frozen iPhone into Recovery Mode.

If you are using Windows computer or Mac running macOS Mojave and below, launch iTunes. If you are using Mac running macOS Catalina and above, simple open Finder. Then keep your iPhone connected with PC during the whole process.

For iPhone 8 or later models (iPhone 12 included):

Quickly press and release the Volume Up button, and then the Volume Down button. Finally press and hold the Side button. Don't release it when the Apple logo appears. Keep holding until the Recovery Mode screen shows.

For iPhone 7/7 Plus:

Press and hold the Volume Down button and Side button together. Don't release them when the Apple logo appears. Keep holding until the Recovery Mode screen shows.

For iPhone 6 or later models:

Press and hold Home button and Side button. Don't release them when the Apple logo appears. Keep holding until the Recovery Mode screen shows.

Restore iPhone with iTunes

  • After iTunes/Finder detects your iPhone, select it when it appears.
  • Click Restore button and then confirm your action.
  • Wait until the whole process completes and then your iPhone may go back to normal. And you can restore the previous backup to get your data back if you have backed up your iPhone before.

Also, this method can be used to fix other frozen issues such as iPhone keeps freezing when using it as normal, or iPhone freezes and won't turn off.

Part 2. FAQ on iPhone Freezes during iOS 15/14 Update

When meeting with the iPhone issue, people may wonder everything about it. Here some questions on iPhone freezing issue asked by most Apple users are showed and answered.

Q1. How Long Does iOS 15/14 Take to Update?

About 30 minutes if your iPhone is fully charged with a stable network connection. There are two factors influencing the speed of iOS update: internet connection and the size of the update. So please make sure that your device has been connected to a stable WiFi network. Moreover, if your iPhone runs a relatively older version of iOS, then the large update files can easily takes over an hour.

Task Required Time (Minutes)
iOS 15/14 Download 3 - 10
iOS 15/14 Installation 10 - 20
Set up iOS 15/14 1 - 5
Total iOS 15/14 Update 30 - 60 +

Q2. Why Did iPhone Stuck during Update?

The reasons for iPhone freezing during update are various. Here are some common causes.

Internal issues: low battery, insufficient storage, corrupted apps, overheated iPhone, software glitches and so on.

External issues: unstable network connection, overwhelmed Apple Server.

Both internal and external causes can lead to frozen iPhone, and all the methods in this article focus on fixing the internal errors. If you try all the solutions here and get nothing, then you should check your wifi, contact Apple Server or send your iPhone to Apple Store for a hardware check.

Part 3. How to Avoid iPhone Frozen During Update

In the technical world, different issues come with different updates. To avoid facing technical problems while updating the firmware, some precautions can be very helpful.

  • Make sure not to expose your iOS device to extreme temperatures as it may result in your device in malfunctioning. For instance, leaving your iOS device in your car during a hot day outside is not recommended at all.
  • The rule of thumb says that you should monitor your device's memory and keep 1 GB or more of space free at all times.
  • Most prominently, regularly make backups of your device to keep your data safe.
  • Last but not least, make sure your device's software is always up to date.

iphone stuck on update screen


Here is the end of the post. You've learned how you can fix that freezing issue while updating existing iOS to iOS 15/14 or other newer versions in the future, and also know some solutions for the other iPhone freezing issues.

There's no need to be panic when iPhone freezes during update. Instead of running to the service store, you can fix the problem manually and save some penny for not going to the repairmen. Here we have provided many solutions that you can perform yourself. We hope that you'll try them and fix the problem by yourself.

Windows version Mac version