My contacts disappeared from my iPhone somehow after I upgrading to iOS 13. Those contacts are important to me. Does anyone know how to get them back? Any help will be appreciated! Thanks in advance!

Some iPhone users have reported that their contacts have mysteriously disappeared after upgrading to iOS 12/13. One moment you can see your contact's names and numbers and then suddenly, the names are all gone and all you see is random numbers. This is a particularly inconvenient situation especially when you haven't a clue whom the number belongs to and don't want to call the wrong person.

If your contacts have mysteriously vanished after iOS 12/13 update, read on for a few newest solutions in 2020 you can try to bring normalcy to your contacts app and get back missing contacts back.

Part 1. 5 Quick Solutions to Bring Back Disappeared iPhone Contacts

We start our search by looking at the Apple discussions board to see if anyone else had this problem and have found the following 5 helpful tips to solve the iPhone contacts disappeared issue.

1 Toggle Contacts in iCloud Off and Then On Again

Step 1: Launch the Settings app on your iPhone and then tap on iCloud. For users who use iOS 11 and later versions (including iOS 12/13), they can find iCloud by going to Settings > Your User Name > iCloud.

Step 2: Find "Contacts" and turn it "ON" if it is "OFF." When asked, tell iCloud to "Replace your Contacts." If it is already turned "On" toggle it "Off" and then "On" again.

Step 3: If asked, select "Delete from My iPhone". Don't worry, your contacts are still in iCloud and they will come right back to your iPhone.


You can only retrieve the contacts that have been synced to iCloud successfully.

 Turn iCloud Contacts Off

2 Go to Contacts Groups Settings

Step 1: Go to Contacts app. Click groups at the top of your contacts page. Choose "All on My iPhone" instead of "All iCloud".

Step 2: Check to see if the missing contacts have come back. If not, try our 3rd option.


This won't work if your contacts were deleted from iPhone.

  Go To Contacts Groups Settings

3 Reset the Network Connections

Step 1: Go to Settings > General > Reset > Reset Network Settings.

Step 2: Enter your passcode when requested.

Step 3: You should see a warning message that this action will delete all your network settings. Choose "Reset Network Settings" to continue.

Step 4: Check to see if your contacts disappeared from iPhone are back.


Since this will delete all your network settings, you have to reset the network settings after then.

 Reset the Network Connections

4 Change Default Account in Settings Back to iCloud

Step 1: Go to Settings app on your iPhone.

Step 2: Tap on Mail, Contacts, Calendars. Click on Default Account under contacts.

Step 3: Select iCloud instead of On my iPhone as the default account.


This method doesn't work for iOS 11 – Apple canceled the function of default account in contacts' settings.

default account of contacts

5 Restore iPhone Contacts from iTunes Backup

Step 1: Open iTunes after connecting your iPhone to the computer.

Step 2: Double-click on the device icon to unfold the Summary page.

Step 3: Tap on Restore Backup, select the latest backup and then click on "Restore" to get your iPhone contacts back.

restore contacts from itunes backup


Only if you have iTunes Backup for your iPhone, you can use the 5th method to get missing contacts back. If you are to restore all data instead of contacts only, the data on your iPhone will be overwritten.

Part 2. Get Back Contacts via iMyFone D-Back (Supports iOS 12/13)

If your contacts are still missing, you should consider using a 3rd-party tool to get them back. The best tool to try is iMyFone D-Back which can easily recover your lost data regardless of the circumstances that lead to the loss. It is efficient and easy to use, even if you have never used a data recovery tool. The following are some of the main reasons why you should choose to use iMyFone D-Back to get your contacts back.

iMyFone D-Back (compatible with iOS 14/13/12)

iMyFone D Back

1,000,000+ Downloads

Key Features:

  • Featuring high success rate of recovery, deeply scans your iOS device to get back disappeared contacts, or extract the contacts from iCloud/iTunes.
  • Restore disappeared contacts to PC, avoid overwritting the current data on your iPhone.
  • D-Back is secure to use since it won't keep any of your personal information.
  • Allows you to selectively recover a specific data type or the specific contact you wanna get back.
  • The free preview function enables you to view the contacts before the recovery.
  • iMyFone D-Back is fully compatible with the latest iOS version including iOS 12/13/14.

Windows version Mac version

Steps to Recover Disappeared iPhone Contacts without Backup via D-Back

Step 1: Download the program to your computer and once installed, choose the recovery mode that best suits your situation. In this tutorial, we choose "Smart Recovery" since it is the easiest for beginner users. Click "Start".

imyfone d back my iphone contacts disappeared

Step 2: In the next window, the program asks you to select the reason for data loss. In this case, choose "Deleted or lost data by accident" since iPhone contacts disappear for no reason.

imyfone d back select how you lost the data

Step 3: You should then connect the iPhone to the computer using USB cable and once the program recognizes the device, click "Next".

imyfone d back connect your device

Step 4: Select the files you want to recover. This covers a wide range of files including text messages, photos, most important contacts, and so on. After that, click "Scan" and the program will start to scan your contacts disappeared after iOS 12/13 update or for other reasons.

imyfone d back select the files

Step 5: Once this scanning has been completed you can preview and choose the contacts you want to recover and then click "Recover" to restore contacts.

imyfone d back preview and choose the contacts

Part 3. Video Guide - How to Recover the Disappeared iPhone Contacts

Having iMyFone D-Back iPhone Data Recovery turned out to be a worthy investment. "My contacts disappeared from my iPhone and how to find them back?" Well, you can rely on the data recovery program to find your disappeared contacts, no matter the device running iOS 13, iOS 12, iOS 11, or iOS 10. Try it today!