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Top 7 Ways to Fix iPhone Keeps Shutting off

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Brandon Eldred

March 15, 2019 (Updated: December 2, 2019)• Filed to: iPhone Issues

3 min read

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Is your iPhone keeps shutting off without any reason? This is a problem for some iPhone users.

The first thing that most of us see in the morning is our phone, but when it keeps shutting down for no reason, it might be annoying.

If you are one among those users whose iPhone shuts off suddenly every day then keep on reading because in this article we will show you all the 7 best ways to fix this problem.


Reasons Why iPhone Keeps Shutting off

If you are stressed because of this problem, then there are a number of reasons why this happens to your iPhone. 

One of the major causes of this problem is the faulty apps. Some apps aren’t safe and may contain malware. It might also be caused by the battery problem.

If you have dropped your iPhone recently and suffering from this issue, then the reason might be hardware-related problem.

Top 7 Ways to Fix iPhone Keeps Shutting off Issue

Before getting ahead with iPhone service, let us see some useful ways to fix this issue.

Way 1. Force Restart Your iPhone

If there are any minor problems in iOS, force restarting your iPhone will solve them.

For iPhone 8 and later:

  1. Press Volume Up and release.
  2. Volume Down Button and release.
  3. Next, press the Side or Power button and hold until the Apple logo appears.

force restart iPhone X

For iPhone 7/7 Plus:

  1. Press and hold both the volume down button and the Sleep/Wake button.
  2. Release both buttons till the Apple logo appears.

force restart iPhone 7

For iPhone 6 and earlier:

  1. Press and hold both the Sleep/Wake button and the Home button.
  2. When the Apple logo appears, release both buttons.

hard reboot iPhone 6

Way 2. Update Your iOS to the Latest Version

The newest iOS versions always offer solutions to previous software glitches.

Step 1: Go to Settings -> General -> Software Update.

Step 2: The iPhone will start checking for new updates.

Step 3: You can download and install the update if available.


Way 3. Fix iPhone Keeps Shutting off without Data Loss

If you are worried that the iPhone data will be lost while trying out different ways to fix iPhone keeps shutting off problem, you must rely on a professional tool. iMyFone Fixppo is a secure software that is used by millions of users and professionals to fix common iOS issues.

  • No data loss during the fix, unlike iTunes restore.
  • Very easy to use. You can fix iOS yourself at home.
  • It adopts advanced technology and ensures 100% success rate.
  • It's trusted by many famous tech sites like CNET, PCWorld, Cult of Mac, etc

imyfone is trusted by many sites


Windows version    Mac version

Step 1.Run Fixppo on your computer and click “Standard Mode”. Connect the iPhone to your computer and click “Next”. Your iPhone will be detected automatically and proceed to the next step. If the iPhone is not detected, you have to put your device in DFU/Recovery Mode.

 connect your device to your computer

Step 2.Fixppo will detect your device automatically and the latest iOS versions will be shown for downloading. Select the most relevant version for your iPhone and click on “Download”.

download firmware under Standard Mode

Step 3.On your computer, check your device and the firmware information. Now, click the “Start” button. The tool will start fixing iOS issues immediately. After restarting, the issue will get fixed.

finished fixing your device

Worry about the fix result? We have received many positive feedback from the users and here is one of them.

user feedback

Windows version    Mac version

Way 4. Check Your Battery

Battery Health  which is one of the best features of the iPhone will indicate if there are any problems in your battery. You can follow these steps to check the health of your battery.

Tap Settings -> Battery -> Battery Health.

The Maximum Capacity indicates the amount of charge the battery can hold.

The Peak Performance Capability indicates the battery is in good shape. If something else is shown, the battery might have issues.

battery health ios 11.3

Way 5. Erase All Content and Settings

Check if this issue gets solved by erasing all the contents and settings of your iPhone.

Step 1: Open Settings -> General -> Reset.

Step 2: Tap Erase All Content and Settings and then tap Erase Now to confirm.

Step 3. Then you can use your iCloud backup to restore.

erase all content and settings

Way 6. Restore iPhone via iTunes

Restoring your device using iTunes can also solve iPhone keeps turning off issue. Please notes that this will overwrite your current data.

Step 1: Open iTunes on your computer and connect your iPhone to it.

Step 2: Tap “Trust” on your device and continue.

Step 3: Click “Device” and then “Summary” on your computer.

Step 4: Click on “Restore iPhone” and again click on “Restore” for restoring the iPhone.

restore through iTunes

Way 7. Contact Apple Customer Care

If you have tried all the above methods and still the iPhone keeps shutting down issue is not solved, there might be something wrong with the hardware. So we suggest you contact the Apple Customer Care to have a check.

Bonus Tip: Make a Backup of Your iPhone before Fixing

If you are worried that you will lose your device’s data while fixing the issue, you can make a backup of the data. 

The official way to back up is to use the iTunes and iCloud. Please note that you can easily back up the entire data via iTunes or iCloud.

If you don’t want to back up the entire data of your iPhone, you can choose iMyFone D-Back. It is an advanced data tool that is used to store the data locally from your device, as well as iTunes and iCloud backups. 

Step 1.Open D-Back on your computer and choose “Recover from iOS Device”. Click on “Start”. Connect your iPhone that has the issue to the computer. Click “Next” when your iPhone gets detected.

connect your device

Step 2.Among the various file types displayed, you can choose the ones you need and click “Scan”.

select data types

Step 3.After scanning, you can preview and only select what you want and tap “Recover”. When the process is over, the chosen data will be backed up to your computer.

Preview File from iOS Tab

Windows version    Mac version


All the above methods are safe and can easily solve iPhone keeps shutting off issue. View them carefully and try out depending on your problem. You can tell us which one works for you. Hope all your iPhone XR/XS Max/XS/X/8/7/6/5 will be normal again.

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