iOS 13/12 Update not Available or Showing Up in Settings, How to Fix

When iOS 12 launched I did not get any updates. I checked my software updates and my iPhone said that your software is up to date. I even connected my iPhone with iTunes as well and it gave me the same message. I want to know why this is happening and how can I update my iPhone to iOS 12.” -Apple Community

Most of the time, you will be notified of the new software update as soon as it comes out, but not always. There have been complaints from some users about having iOS 12/13 update not available in their software update section, even if the model of their iPhone supports the update. Not all users face the same issue, but the ones who do state that they see a message saying “Your software up-to-date” when they try and search for an iOS update in the settings.

You are probably on this page because it’s likely that you face the same issue, we’ve got you covered. Here are 6 effective and easy fixes to this problem.

1. Check Apple System Status

When the new iOS is released by Apple, servers experience a lot of loads because too many users are downloading at the same time. Although the Apple servers are good enough to handle the load, there can be a technical issue due to which they might go down for a while. So, your first action should be to check the Apple system status. Click here to check Apple System Status and make sure everything is marked green.

check apple serve status

2. Force Restart Your iPhone/iPad

In most cases, there is a frozen system process that causes iOS 12/13 update not showing. To get rid of an issue such as this one, one simply has to force restart the device to shut down all the background processes and restart them again. To force restart your device, follow these steps:

For iPhone 4/5/6 series and iPad:

  1. Hold down the Home button as well as the power button.
  2. Keep holding until the Apple logo appears.
  3. Let go of the buttons and wait while your device boots up.

For iPhone 7/7 Plus:

The process is the same for iPhone 7 and 7 Plus, but instead of the home button, you would have to hold down the volume down button.

For iPhone XS MAX/XS/XR/X/8 series:

  1. Quickly press the Volume Up button.
  2. Quickly press the Volume Down button.
  3. Long hold the Side button until you see the Apple logo screen.

restart iPhone and iPad

3. Check Network Settings, Reset if Necessary

Your iPhone needs to be connected to the internet for the Software Update service to catch the new update. Usually, users cannot see the new update because their phone isn’t connected to the internet.

But if your network is connected and still iOS 12/13 update is not showing, you might just have to refresh or reset your network connection. Simply turn on Airplane mode and turn it off to refresh your connection. If that doesn’t work, you may need to reset network settings:

  1. Tap Settings.
  2. Go to General.
  3. Scroll down and tap Reset.
  4. Tap Reset Network Settings.
  5. Tap Reset Network Settings to confirm.

reset network settings on iPad

4. Remove the Beta Profile

Apple has its beta program to test the upcoming iOS version. If you are a user that’s in the beta program then there is a high possibility that your device might be trying to get the beta version. To get out of this situation you have to delete your beta profile.

  1. Launch the Settings app.
  2. Tap on General, then Profile.
  3. Select the iOS Beta Software Profile, then tap on Delete.
  4. Confirm that you want to remove the profile, and you're done.
  5. Now go to Software Update and check for the new official update again to see if the problem is solved.

delete beta profile on iPad

5. Update with iTunes Instead

If the new iOS update not available in your iPhone or iPad’s settings, you can update it through iTunes instead. To update your iOS, follow these steps:

  1. Make sure you have the latest version of iTunes installed on your PC.
  2. Connect your iPhone, iPad, or iPod touch to your computer that you have synced to.
  3. In iTunes 12, you have to click the device’s icon in the top-right corner of the iTunes window. Open iTunes and select your device.
  4. Select Summary > Check for Update.
  5. When you see the available update select Download and Update.

check for iOS 12 update on iTunes

6. iOS 12/13 not Showing up in Both Settings and iTunes? Try Fixppo

Even now iOS 12/13 not showing up in both settings and iTunes? Then there are no other choices but resort to some third-party tool to update or repair your iPhone. Here we recommend you to try with iMyFone Fixppo! Using iMyFone Fixppo you can easily update your device to the iOS version you prefer, iOS 12/13 in our case. Below are some features that make Fixppo worth your choice.

  • You can selectively download and install the iOS version you want, as long as Apple hasn’t stopped singing yet.
  • The whole process is very smooth. You won’t encounter any problems or lose any data when using Fixppo.
  • The operations are easy to follow.
  • Fixppo works well with all iPhones and iPads, including iPhone XS/XS Max/XR/X/8, 12.9-inch iPad Pro and more.
  • It can fix all minor or major iOS update/downgrade issues on your device.
  • Worthy of Trust - Recommended by many individuals and websites

part of tech sites

Updating your iOS version using iMyFone Fixppo is very simple. Here is a step by step guide on how to do it:

Windows version    Mac version

Step 1.Get iMyFone Fixppo on your PC and select Standard mode to proceed.

launch fixppo

Step 2.Connect your device via a lightning/data cable and click Next.

connect device for software update

Step 3. The program will detect the model of your iPhone/iPad/iPod Touch and show you all of the available firmware for it.

select software to download

Step 4.Select iOS 12/13, and then click download. Once it has finished downloading, it will verify the software and install it on your device.

Step 5. Now that everything is ready, you can check the firmware version and proceed to refresh your software, click the Start button and wait for the whole process finishes.

installing iOS 12 software update on iPhone

Windows version    Mac version

All of the solutions given above are effective and easy to carry out. But we can agree with a doubt that when it comes to iOS 12/13 not showing in a software update or iTunes, iMyFone Fixppo is the most effective and reliable one. It is very easy to use and gets the job done effectively. Try out iMyFone Fixppo now by clicking the download button!