"Hi, Can anyone help? My WhatsApp is crashing since iOS 11 update. I updated yesterday and getting the problem. Any advice! Thank you!"
Welcome! Many users have reached us and complained about this particular problem. iOS 11, similar to other iOS updates has given many issues while installing or after installation. We have helped in every possible way and we are here again. So, if your WhatsApp crashes in iOS 11, here are some solutions to try.
How to Fix WhatsApp Crashing Since iOS 11 Update
1. Check the Available Space on iPhone
Space can be a big issue when WhatsApp crashes in iOS 11. The primary thing you should do when you get this problem is to check the space availability in your device. Open "Settings" > "General" > "iPhone Storage". A list of apps will appear with the amount of space each one is using. Check the apps you don’t need and delete accordingly. Do this and see if this advice is useful. If not, you can try other fix to get the problem solved.
2. Backup WhatsApp and Reinstall WhatsApp App
Another useful suggestion when WhatsApp keeps crashing after updating to iOS 11 is reinstalling the WhatsApp on the device. But since deleting the app will clear all your important chat history, make sure to backup WhatsApp first. For this, we will recommend you iMyFone D-Port Pro which is very helpful to selectively backup and restore iOS device and works as best iTunes alternative. Since it can help in backing up and restoring WhatsApp separately, you will not be worrying about all the other data on your iPhone. If you have made an iTunes or iCloud backup before, you can just delete the WhatsApp app and restores the WhatsApp history from your iTunes or iCloud backup. All in all, you don't need to restore your iPhone and lose all the current data on your iPhone. (Note: you can also backup and restore WeChat and messages separately.)
After making backup, just hold the WhatsApp icon on the Home screen. Tap on the "x" icon when the apps jiggle and tap "Delete" to confirm. Now reinstall it and restore WhatsApp data from a suitable backup.
3. Turn off WhatsApp Auto Backup
The Auto Backup can be a trouble if your WhatsApp is crashing since iOS 11 update. So, the solution is to disable it. For this, head to the "WhatsApp" app and open it. Tap "Settings" > "Chats" > "Chat Backup" > "Auto Backup" and disable it.
4. Turn off Contacts Sync with Facebook
The problem can also occur if you have recently got the latest Facebook version and turned on contacts sync option. Yes, one of the reasons when WhatsApp keeps crashing after updating to iOS 11 might be contact sync between Facebook and iPhone. WhatsApp is responsible for resizing the images that are in Contacts app. And since contacts are synced with Facebook, try disabling the sync between them. Take your iPhone and move to "Settings" > "Facebook"> "Contacts" and tap on it to disable.
5. Reset All Settings
This has worked many times. Resetting all your settings means your device will reach the stage of default settings similar to when it was bought. Since this method has worked for many cases, try this when WhatsApp crashes in iOS 11 also. Just go to "Settings" > "General" > "Reset" > "Reset All Settings". After this, type in your passcode and tap "Reset All Settings" to confirm the process.
6. Fix WhatsApp Crashing since iOS 11 Update Without Data Loss
If still your WhatsApp crashes in iOS 11, we doubt it is a software issue. You can recover any iOS issue with the help of iMyFone D-Back which is a powerful tool for fixing various software glitches. Its "Fix iOS System" feature helps in repairing iOS issue without altering any data in the device. There are three different modes that are associated with "Fix iOS System". The modes are "Standard Mode" which will not cause any data loss, "Exit Recovery Mode" and "Advanced Mode".
This tool is amazing and provides good results. You can also use it when you meet an iTunes error 4013, iTunes error 9, or your iPhone gets a problem like restarting randomly, stuck on recovery mode, freezing on Apple logo and more. iMyFone D-Back is also a data recovery tool which supports to recovery 20+ types of data like WhatsApp, messages, contacts, notes, WeChat, etc from iOS devices or iTunes/iCloud backup.
We are going to tell you how to use the program to fix WhatsApp crashing problem.First of all please download the software on your computer.
Step 1 – Launch iMyFone D-Back and select "Fix iOS System". Using a USB cable, connect iPhone to the PC and choose "Standard Mode" from the given modes on the screen.
Step 2 – Press "Start" button and follow the instructions to put the device in DFU mode, or switch the instruction and set your device into Recovery mode. This will help the program in detecting your iPhone.
Step 3 – Now, since the device is detected, you will easily get the latest suitable firmware for your iPhone by the program. Just click on "Download" and leave the rest on iMyFone D-Back.
Step 4 – Lastly, click on "Start to Fix" button and let the program fix the problem.
It is the time to conclude the discussion. We introduced some of the solutions which can be helpful if WhatsApp crashes in iOS 11. You can also try the above tips if you are not running iOS 11. All in all, we expect that we could assist you in your trouble. Let us know which was useful to you or you have any suggestions.