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[Solved] iTunes Purchases Not Showing Up on iPhone – iOS 13 Included

home_icon Created with Sketch. Home > iTunes Issues > [Solved] iTunes Purchases Not Showing Up on iPhone – iOS 13 Included
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Aaron Donald

October 10, 2017 (Updated: August 31, 2019锛

2 min read

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Did you buy some music in the official iTunes store, but the purchases aren鈥檛 showing up on your iPhone? What鈥檚 going on? There could be a few issues causing this. Before you panic, though, you should try a few troubleshooting techniques first. Even if these methods don鈥檛 work, there is special software that can also help you. Let鈥檚 take a detailed look at how to fix this problem below:

5 Tips to to Fix "iTunes Purchases Not Showing Up On iPhone"

Here are some of the things that you can do to make your purchases show up on your iPhone again:

Tip 1. Restart the App

Try restarting the specific app that is playing your purchased media. For example, if it鈥檚 music, try restarting the Music app and see if the song shows up.

Tip 2. Restart Your iPhone

Do a hard restart so that all of your apps and processes have to start all over again. Many times this fixes the issue.

Tip 3. Sign out and Sign in Apple ID

Just like restarting your iPhone, signing in and out Apple ID can sometimes fix annoying software issues. This might also cause your iPhone to check to see if you have any new purchases when you sign back in.

resign in Apple ID

Tip 4. Transfer Purchases from iTunes to iPhone

If the above tips still cannot fix the issue 鈥渋Tunes purchases not showing up鈥, you鈥檇 better download the purchases on your iTunes computer. Then transfer them from iTunes library to your iPhone. In that case, there are two main ways that you can do it:

4.1 Transfer Purchases to iPhone Using iTunes

Step 1: Launch iTunes on computer and wait for everything to load.
Step 2: Plug your iPhone into your computer and wait for it to show up as a device in iTunes.
Step 3: Click on your device in iTunes so that you can see the Summary section.
Step 4: On the left sidebar, tap the media type that you want to transfer, like Music.
Step 5: Check 鈥淪ync Music鈥 and check the purchased music you want to transfer to iPhone
Step 6: Tap Apple to sync the iTunes music to iPhone.

sync music

Disadvantages of Using iTunes Sync:

  • The existing music library will be overwritten when you sync music. That means you will lose all your iPhone music.
  • You can sync your iPhone to one iTunes library meanwhile, or your iPhone will be erased.

4.2 Transfer Purchases to iPhone without iTunes

Umate Pro iphone data eraser

1,000,000+ Downloads

If you fear that your iPhone media will be lost when syncing, then you can use a simple iTunes alternative tool like iMyFone TunesMate iPhone Transfer. This is an application that lets you bypass all of iTunes鈥 restrictions and greatly simplifies the process of transferring your files.

Lots of media give high evaluation for TunesMate, like Geekreply,, etc.

Key Features:

  • Syncing iTunes library to iPhone won鈥檛 cover the existing media library on iPhone.
  • Transfer both music that was purchased on iTunes and music that you downloaded from somewhere else.
  • Directly add files to iPhone from computer instead of going through iTunes library.
  • You can add files to and extract files from iTunes library without even having to open iTunes.
  • Extract all kinds of media files from iPhone to computer/iTunes library, both purchases and non-purchases.

Steps to Transfer Purchases from iTunes to iPhone:

Step 1: Download TunesMate and install it on your computer. After that is done, plug your iPhone into your computer鈥檚 USB port.

Try It FreeTry It Free

Step 2: Open up TunesMate and click where it says 鈥Transfer iTunes Media to iDevice鈥 on the main screen.
Step 3: Select what kind of media you want to transfer. In this case, it would be music, so make sure the box next to 鈥淢usic鈥 is selected. (It usually already is by default, along with others.) Click Transfer to begin.


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Tip 5. Reset Your iPhone (Not Recommended)

Or if you don鈥檛 want to transfer purchases from iTunes to iPhone, you could do a factory reset of your iPhone to fix 鈥渋Tunes purchases not showing up鈥.. There are a few ways that you could do this. You could try using iTunes鈥攁ll you have to do is go to your the Summary tab for your device and click to restore it to factory settings. This will delete all of the data on your phone, though. Of course, it鈥檚 suggested to backup your iPhone first, or you will lose everything.

restore iTunes

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