You can download iTunes from Apple’s official website. The website is smart enough to analyze your computer and provide an installer which is compatible with it. However, some users are facing difficulty downloading iTunes from official website, particularly on Windows 10. If you are one of the person that wondering “why can’t I download iTunes on windows 10?”, then don’t worry. There are several solutions available to solve this problem.

Why Can’t I Download iTunes on Windows 10?

There could be a number of reasons behind this problem:

  • One of the primary reasons is the private browsing mode of a web browser. Many users have reported that they failed to download iTunes when using private browsing mode.
  • Another reason could be an add-on of the web browser blocking Apple’s servers.
  • The problem may also be caused by your internet connection if it’s not working properly.

How to Fix the Issue “Why Can’t I Download iTunes on Windows 10?”

Try the following solutions to help you fix “why can’t I download iTunes on windows 10?”:

1. Restart Your Computer

Restarting the computer is one of the first things you should do if you want to solve the issue “why can’t i download iTunes on windows 10?”. Simply use the Start menu of Windows and then use the Power button to Restart your PC. Once the computer is restarted, try downloading iTunes again. The problem should be solved now.

2. Check DNS Blockers

Sometimes, addons of the web browser or any DNS blockers on your computer block the access to certain websites. That’s why it would be a good idea to check and make sure that you don’t have any of them installed on your computer. If you find any, then it is recommended that you uninstall them and try the download again.

3. Try to Download iTunes Via Different Network

As mentioned above, the problem “why can’t i download iTunes on windows 10?” may occur due to an issue with your internet connection. So, switching to a different network could solve the problem. You can either try downloading the setup via your smartphone’s data carrier or ask a friend to download iTunes from their internet connection and share it with you via Dropbox or any other means.

4. Try Another Web Browser

According to some users, switching to another web browser solved their iTunes downloading issue(“why can’t i download iTunes on windows 10?”). So, it is worth a try. If you are using Chrome to download iTunes and it’s not working, then it is recommended that you try to download it via Firefox, Safari, Opera, or any other browser.

5. Download via Another Computer

Another solution is to use a different computer to download iTunes. This is because there may be malware or issues with DNS settings on the computer you are trying to download iTunes from. It is likely that you will successfully be able to download iTunes via another computer.

What If There is Another iTunes Issue After Downloading and Installing it?

Use TunesFix

You have managed to download iTunes on your computer and also successfully installed it, but now you are facing a certain issue when using iTunes. If that is the case, then you have nothing to worry about. You can solve any iTunes-related problem conveniently by using third-party software iMyFone TunesFix. TunesFix is designed to help iOS users solve 100+ iTunes issues in the most convenient and efficient manner possible. The software has an automatic iTunes scanning mode as well as many manual repair modes, so you can rest easy knowing that you will be able to fix any iTunes issue with ease.

1,000,000+ Downloads

Key Features:

  • Fix 100+ iTunes-related issues conveniently.
  • Automatic scanning for potential iTunes-related issues.
  • Many manual repair modes such as Fix Other iTunes Problems, Repair Backup/Restore Errors, Repair iTunes Connect Issues, etc.
  • Boost iTunes’ performance with a single click.
  • TunesFix is safe to use as it does not delete data in your iTunes’ library when attempting repairs.

Windows version      Mac version

Steps to Fix the Problem via TunesFix:

Step 1: Launch iMyFone TunesFix on your computer.


Step 2: Wait for the automatic scanning process of TunesFix to complete. If TunesFix detects a problem, it will ask you to fix it via Repair button. If it does not find any issue, then the home interface of TunesFix will open.

choose mode

Step 3: Apart from the auto-detect mode, there are 4 manual repair modes that you can use to solve the problem. Choose ‘Fix Other iTunes Problems’ mode if you are not sure what the problem is.

repair itunes

Step 4: On the next page, click the Repair button. TunesFix will now start the repairing process.