Why Can’t I Reset My iPhone to Factory Settings? [Fixed]

Are you trying to reset your phone to factory settings, but for some reason it’s not working? Did you forget your passcode or is iTunes giving you errors? There could be a number of reasons why you can’t reset iPhone to factory settings. Let’s take a look at a few of the reasons and possible solutions below:

Why Can't Reset My iPhone to Factory Settings?

Here are a few of the problems that can cause you to be unable to reset your iPhone to factory settings:

  • You don’t have the passcode to the iPhone. For example, if you bought the iPhone from someone else, part of the resetting process may require you to input their passcode. If you don’t know it, then you may be unable to reset the iPhone.
  • You don’t have the iCloud password when Find My iPhone is enabled on your device.
  • A connection problem. Whether you’re connecting through the network or through your USB cable to iTunes, if there’s a hardware problem and the connection isn’t working, you may be unable to do a factory reset.
  • An error with iOS or iTunes. Sometimes there are just bugs that prevent you from being able to reset your phone.

Can't Reset iPhone to Factory Settings? How to Handle This

1. Restart Your iPhone

If it’s an iOS problem, you may be able to fix it by simply restarting your iPhone and then trying to do the reset again.

restart iPhone


2. Make Sure the Network Connection is Good

Check the network connection and make sure your WIFI is working. If you’re using your USB cable and connection to iTunes, swap it out for a newer one to make sure that that’s not the problem.

Network Connection


3. Update iOS and iTunes

Try updating your version of iOS if there’s an update available. Similarly, check for updates in iTunes if you’re using iTunes to do the reset.


4. Permanently Reset iPhone to Factory Settings Instead of Simple Reset

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Another faster option if none of the above work is to use iMyFone iPhone Eraser Win or Mac. This is an especially helpful tool that can completely reset the iPhone and permanently destroy the all the data, which is irrevocable and unrecoverable.

In fact, using its Erase All Data feature is even better than a factory reset because it erases the data permanently so that it can’t be recovered at all, not even by recovery software.

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Simple Steps to Permanently Reset iPhone:

Step 1: Download and install iMyFone iPhone Eraser, then connect your iPhone to your computer and launch the software.

Step 2: On the left sidebar, click Erase All Data, then click Erase on the main part of the screen.

Step 3: Choose your security level, type in the word “delete” in the text box to confirm, then click Erase Now.

Erase All Data

Key Features:

  • You can erase files that are lingering in your storage that you thought you deleted manually.
  • You can erase private fragments of data that third-party apps leave behind.
  • You can erase many kinds of private data on your iPhone easily, like messages, notes, contacts, call history, WhatsApp, photos, videos, etc.
  • You will easily release huge space by clearing junk or temporary files, compressing photos, deleting large files in bulk, uninstalling apps in batch, etc.

5. Ask The Previous Owner to Erase Remotely

Of course, if the problem is that you don’t have the credentials to reset the iPhone, ask the previous owner for the passwords, or ask him to remotely reset the iPhone through his iCloud account.



6. Restore iPhone to Factory Default from iTunes

Finally, you can try an iTunes restore. If it’s not giving you any trouble, you can connect your iPhone to iTunes, then click on your device in iTunes. On the Summary page, click Restore iPhone, then just follow the instructions while your phone restores itself, restarts, and then syncs.

Restore iPhone
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