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Viber is a convenient SNS application and it owns increasing users in recent years. For iPhone users who use Viber a lot, the Viber data may include lots of important information. And of course, losing Viber messages, such as mistaken deletion or viral attack, will cause huge trouble for users.
To solve iPhone Viber user’s data loss problem, here the article offers 5 ways on how to recover Viber messages on iPhone.
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Part 1. Comparison Table: Methods Listed in the Post
Before introducing the solutions to recover deleted Viber messages on iPhone, let's take a look at the comparison of them first.
| via Reinstalling Viber App | via iCloud Restore | via iTunes Restore | via D-Back | via Email | |
|---|---|---|---|---|---|
| Recover without backup | No | No | No | Yes | No |
| Recover from iTunes backup | No | No | Restore without viewing | Preview before recovery | No |
| Recover from iCloud backup | Restore without viewing | Restore without viewing | No | Preview before recovery | No |
| Recovery Options | Fully restore only | Fully restore only | Fully restore only | Selectively or fully | Restore only the messages you've sent |
| Computer Connection | No | No | Yes | No | No |
| Difficulty | Easy | Complex | Complex | Easy | Easy |
Part 2. Restore Deleted iPhone Viber Messages from Backup
In case you have backed up the deleted Viber messages before, then you can directly restore them from backup. The following are the 3 options to restore deleted Viber messages from backup in different situations.
Option 1. Restore Deleted Viber Messages from Viber Backup
If you've backed up the deleted iPhone Viber messages with Viber message backup function, follow these steps to get them back. Note that it requires you to connect your iPhone to a stable WiFi network.
Step 1. Reinstall Viber on your device and link it to the same phone number. Wait until a pop-up message appears.
Step 2. Then tap on "Restore now".
This may take a few minutes. After that, all your Viber messages in the backup will be restored to your iPhone, including the deleted ones.
Note:
- Your Viber account must have been connected to your iCloud account before you could back up your messages (Settings > iCloud > iCloud Drive > turn on "Viber").
- Make sure the Viber messages you deleted are contained in your last backup as the new backup will overwrite the previous one.
- You can only restore your messages to the same platform (iOS to iOS, Android to Android) with the same phone number.
- Not all the Viber messages will be restored since Viber does't back up the hidden chat message history, media messages, etc. If you're looking for a way to restore the pictures included in the chat history or any other types of Viber messages, please head to part 3.
Option 2. Recover Deleted Viber Messages from iCloud Backup
For users who have made iCloud backups before losing the Viber messages, this free method is worth a try.
Step 1. Erase all contents and settings on your iPhone.
Navigate to Settings > General > Reset > Erase all Data and Settings.
Step 2. Restore iPhone from iCloud backup.
After step 1 is completed, the "Apps & Data" screen will show up, tap Restore from iCloud Backup > Sign in to iCloud account > Choose a backup > select a backup which contains your deleted Viber messages.
Note:
- The step 1 will erase all contents and settings on your iPhone, it's suggested to back up your device first.
- It requires a previous iCloud backup to restore Viber messages to your iPhone.
- It's quite time-consuming, and will cause more data loss since the current data may be replaced by the data in iCloud backup file.
- You have to connect your iPhone to a stable WiFi network during the process.
Option 3. Retrieve Deleted Viber Messages from iTunes Backup
Have you ever backed up your Viber messages with iTunes before the deletion? If so, you can restore them from a previous iTunes backup. Follow the steps below.
Step 1. Launch iTunes on Windows or Finder on Mac. Connect your iPhone to PC.
Step 2. Select your iPhone when it appears on iTunes.
Step 3. .Choose Restore Backup.
Step 4. Pick the most relevant backup that includes your deleted Viber messages, click Restore.
Note:
- It won't allow you to view the content within the backup to check whether it includes the Viber messages you want to restore.
- All data and files will be replaced by the backup file.
- It also requires you to back up before the deletion/loss.
Part 3. Restore Viber Messages on iPhone without Backup
Mostly, the data loss on iPhone is sudden and users may don’t have any preparation for it. What if you accidentally deleted the Viber messages that hadn't been backed up yet? Can you recover them without a backup? Definitely yes! Viber messages can be retrieved from iPhone directly even without any backup. What you need is just one excellent iPhone data recovery tool, such as iMyFone D-Back iOS Data Recovery Tool. The scan and preview functions are free, you can use D-Back first to check if it can find your deleted Viber messages. With powerful features, this tool is your top choice to recover deleted Viber messages on iPhone without backup.
iMyFone D-Back iPhone Viber Message Recovery Tool
Main Features
- Recover Viber messages lost in different situations even without backup, such as system crash, accidental deletion, etc.
- Free preview messages in Viber after the scan, selectively choose Viber messages to recover per you needs.
- Applicable to the latest iPhone models, such as iPhone 12, 11 Pro Max, 11 Pro, 11, etc. Supports running on iOS 14, 13 and more.
- 20+ types of iPhone file such as WhatsApp, WeChat, Kik can be retrieved.
- Simple procedures allow users operate it easily, no tech knowledge required.
2.1 Steps to Recover Deleted Viber Messages on iPhone without a Backup
Step 1. Run iMyFone D-Back and choose "Recover from iOS Device". Then click "Start".
Step 2: Connect your iPhone to PC. Check the data type "Viber" and then click "Next".
Step 3: After scanning, this tool will list all the Viber messages, including the lost for your preview. You can preview all or the deleted data only by choosing "Show only deleted ones". Check what you want to retrieve. Then click "Recover" to choose one folder and store your recovered Viber messages. In this way, your lost Viber messages are back.
2.2 Selectively Recover Viber Messages on iPhone from iTunes/iCloud Backup
Since restore the deleted Viber messages from iTunes/iCloud backup will cause more data loss and won't allow you to view the backup content, D-Back offers more considerable solutions. D-Back can access your iTunes or iCloud backup file and extract the specific missing Viber messages. Here’s how to do it.
Steps to Extract from iTunes via iMyFone D-Back
Steps to Extract from iCloud via iMyFone D-Back
Note: iCloud backup file can not be obtained for now due to Apple server restrictions, our technicians are working on it, please expect.
Part 4. How to Recover Viber Messages on iPhone from Email
If you have sent Viber messages by email according to Viber’s suggestion in the following directory: Viber > More > Settings > Calls and Messages > Email Message History and send Viber Messages to any email account, you can just log in your email to download the attached file. Your messages’ backup is there for your view.
Note: However, your photos and videos won’t be backed up to your email. And the Viber messages are stored in CSV files and cannot be restored to iPhone.
Final Thoughts
Now you've got 5 methods to recover deleted Viber messages on iPhone. You can easily restore deleted messages in Viber through cloud backup such as iCloud or iTunes. Though they are free, both of them have limitations: get data on the iPhone overwritten, and require backup. In such case, you can use iMyFone D-Back to retrieve the deleted messages in Viber without backup.
