I have an iPhone 6s and its fingerprint isn鈥檛 working. I remember that I updated it to the latest iOS 14. Has the fingerprint stopped working because of upgrading or is there any other issue with my iPhone? If anyone knows, please give me some assistance to fix this issue.

Have you met the same problem as the above iPhone user did? We all adore getting everything latest and so in the case of technology. We can鈥檛 wait to get the latest updates notifications and are willing to update every applications, games or OS to get their newest versions. But many times we get stuck in some trouble while participating in technical work and happens to experience problems like iPhone Touch ID not working. Don鈥檛 worry! We are providing some helpful solutions for iPhone fingerprint not working problem. Let鈥檚 get on to them.

iPhone touch ID

Before checking the details of all methods, you can have a brief view聽of them first.

Success Rate Needed Time Difficulty Data Loss after Fixing
iMyFone Fixppo High Short Easy No
Reboot Your iPhone Low Short Easy No
Reset Your Touch ID Fingerprints Medium Short Easy No
Factory Reset High Long Complex Yes
Restore iPhone with iTunes High Long Complex Yes

1. Solve the Problem without Data Loss

You can resolve the issue using iMyFone Fixppo iOS System Recovery that is a recovery software to fix iOS issues. Be it your iPhone, iPad or iPod, the software manages to fix the issue without interfering with your precious data. In other words, it keeps your data harmless, ultimately saving it for your use.

700,000+ Downloads

Key Features:

  • You are getting lots of advantages聽to this software. iMyFone Fixppo iOS System Recovery is able to deal with several iOS system issues. If your iOS device restarts continuously, your iPhone GPS doesn't work聽or the device becomes unresponsive, you should try this software undoubtedly.
  • As mentioned above, the data is not lost from your device if you use this software. Moreover, this is fully protected software and there is no harm to your computer and your iOS device.
  • It is not too hard to use. With its user-friendly interface, anyone can use it without difficulty.
  • It works perfectly with all iOS devices and iOS versions including iOS 14/13.
  • It has a 100% success rate for fixing.

Windows version    Mac version

Step 1. Install the Software

Download the software from iMyFone official website and install it. After that launch it on the computer and you will see the following window. Choose "Standard Mode".

choose the standard mode

Connect the iOS device to the computer using a USB cord. Put your device into DFU Mode or Recovery Mode, then the device will get detected by the software.

connect your device to computer

Step 2. Download Suitable Firmware

Simply tap on 鈥淒ownload鈥 and wait for some time as the program will take time to download the latest iOS firmware.

Download Suitable Firmware

Step 3. Fix iOS System

After performing the previous steps, iMyFone will start solving the issue in the device. Your device will get restarted and you can use it聽as a brand-new device.

Fixing iOS problem

A lot of professional media sites have trusted and recommended this tool.

Windows version聽聽聽聽Mac version

2. Disable Touch ID and Reboot Your iPhone

Firstly, try this solution to fix iPhone fingerprint not working issue. Take the following action to perform this method.

  • Go to 鈥淪ettings鈥 and tap 鈥淭ouch ID and Passcode鈥. There, type in your passcode.
  • In the next step, turn off the following by toggling off the switch beside them 鈥 iPhone Unlock and iTunes & App Store.

Disable Touch ID

  • Now, you need to push the 鈥淗ome鈥 button in order to get back to the home screen. Subsequently, press 鈥淪leep/Wake鈥 and 鈥淗ome鈥 buttons altogether to restart the device.

 Reboot iPhone

  • Now again perform the first step i.e. 鈥淪ettings鈥>鈥淭ouch ID and Passcode鈥>Type the passcode.
  • Now turn on everything that you turned off in the second step.
  • Hit 鈥淎dd a Fingerprint鈥 now and insert a new finger.

3. Reset Your Touch ID Fingerprints

If the above solution could not assist you, try deleting the old and adding a new fingerprint. This takes less than 2 minutes and hopefully, this solution will help you out for the iPhone fingerprint not working glitch. Let鈥檚 find out how to do this.

Deleting a Fingerprint:

  • Tap on 鈥淪ettings鈥, choose 鈥淭ouch ID & Passcode鈥 that you will find by scrolling down.
  • Enter the passcode.
  • Now remove the fingerprints that you had added by tapping on them one by one and hitting on 鈥淒elete Fingerprint鈥. Continue this pattern until and unless all the fingerprints are erased.

Deleting a Fingerprint

Adding a Fingerprint:

  • Again go to 鈥淪ettings鈥>鈥淭ouch ID & Passcode>Enter it.
  • After that, tap on 鈥淎dd a Fingerprint鈥.
  • Now gently push the 鈥淗ome鈥 button from the finger which you want to use as your fingerprint scanner. Keep pressing until you feel a vibration. Keep tapping on the 鈥淗ome鈥 button varying the angle each time.

add a fingerprint

Note
You don鈥檛 need to press the Home button too tightly, slightly keep touching on it so that it can scan your finger in a detailed way and from every position. You are able to add up to 5 fingerprints. If you want your dearest friend, partner or a family member to unlock the device, scan their fingerprints as well.

4. Factory Reset

Sorry to say, but if the iPhone fingerprint not working problem still exists after doing the above efforts, try a factory reset. This method erases all the data but is a useful method to resolve any problems.

  • Go to 鈥淪ettings鈥>鈥淕eneral鈥>鈥淩eset鈥.
  • After that tap on 鈥淓rase All Content and Settings鈥 hit 鈥淓rase iPhone鈥.
  • The resetting process will start and the iPhone will restart giving your device a fresh start.

Factory Reset iPhone

5. Restore iPhone with iTunes

It鈥檚 really saddening that the problem of iPhone fingerprint not working is still chasing you. But don鈥檛 worry users! Here鈥檚 another solution. Go for restoring iPhone with the help of Tunes. Don鈥檛 be upset about how to perform the method, just scroll down and read on. This will erase your data as well so it鈥檚 vital to make a backup.

  • Firstly, allow the iPhone to connect with the computer and open the iTunes app on the computer.
  • Secondly, when the device is detected by the app, click the 鈥渋Phone鈥 button.
  • Thirdly, head to the Summary tab and once you notice the 鈥淩estore iPhone鈥 button, click on it.
  • You will be prompt to make a backup. It鈥檚 good if you made backup already, this will minimize a step as in you don鈥檛 need to make time for backup. You will just click on the 鈥淩estore鈥 button.
  • iPhone will restart and you will get to see 鈥淪lide to Setup鈥 on the screen.

Restore iPhone with iTunes

Tips for Adding a Fingerprint

Here are some of the useful tips you need to know to add a fingerprint perfectly.

Moisture-free Finger or Screen

Your sweaty or damp finger stops the Touch ID to work properly. Make sure to keep your finger to be used for scan should not be wet by anything. Also, the same applies聽to the Home button. It should also be free of dampness or moisture.

Forceless Touch

Always touch the Home button lightly. Applying excess pressure can avoid adding a fingerprint.

Proper Touch while registering

When you are going to register your fingerprint, assure that it is touching the Home button accurately. In addition, remain the finger at one area only during the verification.

It just takes a little of your precious time to go with the above methods in order to fix iPhone fingerprint not working problem. The solutions really help to relax your nerve when getting this kind of problem. Just be calm and follow one of the referred processes. Moreover, if you wish to save your data while performing any method, you can go with iMyFone Fixppo iOS System Recovery software (compatible with iOS 14). It鈥檚 also not complicated and doesn鈥檛 take any technical information.

Windows version聽聽聽聽Mac version