It is common for the iPhone screen to behave as if it has been touched when it hasn't. This phenomenon has been appropriately referred to as the "ghost touch" and although it can seem harmless, it can be quite annoying, enabling features that are unnecessary. One of our users described the problem like this:
In this article, we are going to be looking at some of the reasons why this problem can occur and offer you valid solutions to fix the device.
Possible Reasons Why New iPhone Has Ghost Touch Issues
There are only two possible reasons why your device could be experiencing this particular issue.
The most common cause is hardware related. Most people who have reported this issue had recently had their screen replaced and therefore an improper installation could be causing the issue. If the device is completely new and you have never replaced the screen, Apple says a digitizer defect could cause the ghost touch.
Aside from hardware issues, this problem can also be caused by software issues, particularly after an iOS update.
- Part 1. 2 Basic Checks before Fixing iPhone 11/11 Pro (Max) Ghost Touch
- Part 2. 4 Advanced Ways to Fix iPhone 11/11 Pro (Max) Ghost Touch
Part 1. 2 Basic Checks before Fixing This Issue
Before you consider other more advanced solutions, we recommend the following simple checks.
1. Check & Clean the iPhone 11/11 Pro/11 Pro Max Screen
Dirt and other debris on the screen have also been known to cause the problem. So, before you attempt anything else, try cleaning the screen.
Turn off the device before cleaning the device and then use a soft cloth and some alcohol to wipe the device's screen. You can also use a toothpick and soft tissue to clean the gaps between the screen and the device's body.
2. Check & Remove the iPhone Case
If your iPhone has a hard case attached to it, you should consider removing the case. This is particularly helpful if the hard case twists the screen. A slightly twisted screen will experience the ghost touch and if you dropped your device, the twisted hard case can affect the device.
Part 2. 4 Advanced Ways to Fix iPhone 11/11 Pro (Max) Ghost Touch
If the basic checks don't work to fix the device, try one the following more advanced solutions.
|via iMyFone Fixppo||via Apple Store||via iTunes Restore||via Force Restart|
|Data Loss after Fixing||No||Depends||Yes||No|
|What Issues Can Be Fixed||All system/software issues||Most hardware/software issues||Some software issues||A few software issues|
Way 1. Fix iPhone 11/11 Pro (Max) Ghost Touch via Software without Data Loss
This solution will be especially helpful to you if you didn't drop the device and you are certain the issue is caused by a software issue and not a hardware one.
This tool iMyFone Fixppo is ideal for repairing the iOS system and may, therefore, be able to fix the ghost touch issue. Some of the features that make Fixppo the ideal solution include the following.
- It can repair a malfunctioning iPhone under numerous circumstances with a 100% success rate.
- It supports all iPhone models and all versions of the iOS firmware including iOS 13/13.1/13.1.1/13.1.2.
- Fixppo uses two different modes to fix the device. The standard mode is more useful for fixing various common iOS issues without data loss and the advanced mode is more suitable for stubborn issues.
- It is very easy to use, making it suitable even for the beginner. In addition, a lot of media sites have trusted this tool.
To use Fixppo to repair the iPhone, follow these simple steps.
Step 1: Begin by downloading and installing the program on to your computer. Launch Fixppo and in the main window click on "Standard Mode". Connect the iPhone to the computer and wait for the program to detect it.
Step 2: If the program doesn't recognize the device instantly, then follow the on-screen instructions Fixppo provides to put the device in DFU/recovery mode to allow for easier access.
Step 3: When the device is in DFU or recovery mode, Fixppo will detect the model and provide various versions of firmware for the device. Select one and then click "Download".
Step 4: When the firmware is downloaded, click on "Start" and Fixppo will begin repairing the device. Keep it connected to the computer until the process is complete.
This tool is ideal for most iPhone device users as it can fix all basic issues as well as other more serious iOS issues. You can check others' feedback on it first.
Way 2. Fix iPhone 11/11 Pro (Max) Ghost Touch via Apple Store
If the device is new, Apple may be able to fix it for free. This is because Apple recently recognized that some iPhone may be damaged in this way and they offer free repair for affected devices. If you qualify for the free repair offer, make an appointment at your nearest Apple Store to get the device fixed.
Way 3. Fix iPhone 11/11 Pro (Max) Ghost Touch via iTunes
You can also attempt to fix the device by restoring it in iTunes while it is in recovery mode. Follow these simple steps to do it.
Step 1: Connect the iPhone to the computer using USB cables and open iTunes.
Step 2: Quickly press and release the volume up button and then quickly press and release the volume down button.
Step 3: Now press the power button until the recovery mode screen appears.
Step 4: Click "Restore" in iTunes and wait for the process to be completed. It is important to keep the device connected to the computer until the process is complete.
Way 4. Force Restart iPhone 11/11 Pro (Max)
A force restart of the device may also work to remove the ghost touch issue. To restart your device, follow these simple steps.
Step 1: Press and quickly release the volume up button.
Step 2: Press and quickly release the volume down button.
Step 3: Now press the power button until the Apple logo appears on the screen and the device restarts.
We understand how problematic the ghost touch issue can be which is why we've endeavored to provide you with only the best solutions to help you eliminate the problem.
Select a solution that will fix your device depending on the cause of the problem and implement it fully for the best results. As always, we love to hear from you leave your comments and questions below and we'll be glad to help in any way we can.