"My iPhone is disabled and won't connect to iTunes, what else can I do to unlock my iPhone?"

iTunes plays a large role in Apple's product line. However, sometimes iTunes could give you many errors or glitches, causing you a lot of trouble, especially when your iPhone is disabled and it says iPhone cannot connect to iTunes.

iPhone won't connect to itunes

But Why Won't My iPhone Connect to iTunes?

There are many possible reasons why your iPhone won't connect to iTunes. But in most cases, the problem is caused by either the glitch of your iPhone device, or some errors of the iTunes application. Therefore, the fix for this kind of problem is also pretty straightforward. One of the most effective way to cope with the iPhone won't connect to iTunes problem is to use another unlock tool to fix the disabled problem instead of using iTunes.

Of course, you can also try fix iPhone or iTunes with an iOS fixing tool. Besides that, putting your iPhone into DFU mode sometimes will also fix some iTunes connection problem.

Don't worry. Today we will get into all these solutions one by one and you can see for yourself which one is the best solution for you.

iMyFone LockWiper

iMyFone LockWiper

Download now to fix "Disabled iPhone won't Connect to iTunes" issue without iTunes.

Part 1: Fix Disabled iPhone won't Connect to iTunes - iPhone Unlock Tools

Although most iTunes won't connect to iTunes problems can be fixed, it's not easy to figure out why exactly your iPhone does not connect to iTunes, and even harder to find a way to fix the iPhone or iTunes. So instead of trying to fix iTunes, a more recommended solution for the disabled iPhone won't connect to iTunes problem is to use another unlock tool, or use the Find My iPhone function to unlock the disabled device, instead of using the buggy iTunes.

Method 1. Use iMyFone LockWiper Instead of iTunes

iMyFone LockWiper is a professional iOS unlock tool that can unlock screen lock, Touch ID, Face ID, and remove Apple ID from iPhone. When dealing with a disabled iPhone, LockWiper can get the device out of the disabled mode by unlocking the screen lock and give you full access to your device.

lockwiper unlock iPhone passcode

1,000,000+ Downloads

Key Features:

Here is how you can use iMyFone LockWiper to unlock your device iPhone when your disabled iPhone won't connect to iTunes.

Step 1.Download, install and launch the iMyFone LockWiper on your PC or Mac. On LockWiper, choose "Unlock Screen Passcode" mode.

unlock iphone 7 with imyfone lockwiper

Step 2.Click "Start". Then connect your iPhone 7/7 Plus to your computer. Once connected, your iPhone 7 will be automatically detected. Then you need to click "Download" to continue and allow the program to download a firmware for your device.

imyfone lockwiper downloads firmware

Step 3.After downloading, the program will verify and extract the firmware for your iPhone 7. After that, click "Start Unlock" and the program will start unlocking your iPhone

imyfone lockwiper removing lock from iphone 7

Step 4.Now all you need to do is sit back and wait for a couple of minutes. Once the unlock finishes, click "Done" and you can enjoy your newly unlocked iPhone 7 immediately.

disabled iphone 7 unlocked by imyfone lockwiper

In addition to unlocking disabled iPhone, iMyFone LockWiper can also help you detect and fix iTunes problems. We'll talk about it later in this article.


iMyFone LockWiper only removes the passcode of your device. If your device has an activation lock, it will still remain after the screen lock is removed. You can unlock the activation lock by entering your Apple ID and password, or use an activation lock bypass tool to bypass the activation lock.

Method 2. Use Find My iPhone Instead of iTunes

Instead of using the buggy iTunes, using the Find My iPhone function to unlock your disabled iPhone is way more efficient. However, if you want to use Find My iPhone to erase your iPhone, you need to make sure that your Apple ID is logged in on your device, and the "Find My iPhone" option is turned on.

Another thing is, unlocking iPhone with Find My iPhone requires you to completely erase your device. But since your device is disabled, you will need to restore the device anyways so I guess it shouldn't be a problem.

If your disabled iPhone won't connect to iTunes, you can fix the disabled iPhone with Find My iPhone like this:

Step 1: On your computer, visit the "Find My" website, click on the "Locate your device on iCloud.com" entrance and log in with your iCloud account/

visit find my iphone

Step 2: Click on "Find iPhone". At the top of the browser window, click "All Devices". Then you can select your iPhone from the listed devices, and click the "Erase iPhone" option in the pane at the top right corner.

erase iphone


To reset your iPhone with the Find My iPhone function, you need to know your Apple ID, its password, as well as the answers to all security questions. If you forget your Apple ID, you can try get it back from Apple's official help page.

Part 2: Fix Disabled iPhone won't Connect to iTunes - iPhone/iTunes Fixing Tools

Both solutions introduced above can get your disabled iPhone out of the disabled mode, just like iTunes. But if you insist in using iTunes to unlock the disabled iPhone, and at the same time your iPhone won't connect to iTunes, then you can try fix this problem by using some iPhone/iTunes fixing tools.

Method 3. Fix iPhone with Fixppo

Fixppo is a professional iPhone fixing tool. It can not only help you fix the disabled iPhone not connecting to iTunes problem, but also provide some quick and simple fixes for all kinds of other daily iOS glitches. You can use it to enter/exit recovery mode, downgrade iOS without jailbreak, as well as fix system errors for iPhone/iPad/iPod touch/Apple TV.

If you want to fix the fix the iPhone not connecting to iTunes problem with Fixppo, here is what you need to do:

Step 1: Install Fixppo and launch it on your PC. Select "Standard Mode" tab on the screen and then, get your iPhone connected to it.

fixppo standard mode

Step 2: You are now required to set your device into Recovery/DFU mode. To do this, hit "Start" and make sure to follow the on-screen guide carefully.

recovery mode instruction

Step 3: Your device and the latest compatible firmware version will then be displayed automatically by the software. Verify the information and hit on "Download".

download firmware

Step 4: Once it gets downloaded, hit on the 'Start' button and within a short while your device will be back to normal. The message "iPhone Is Disabled Connect to iTunes" will disappear.

fix successful

Method 4. Fix iTunes with LockWiper

Yes. This is the same LockWiper we just talked about in the last part. Besides providing an intuitive way to unlock all kinds of passcode on your iPhone, LockWiper also comes with a handy tool that helps you detect glitches in iTunes. Use LockWiper to detect your iTunes for glitches and you may be able to fix it in minutes in order to get rid of the disabled iPhone not connecting to iTunes problem.

Here is how to use the extra "fix iTunes" feature in LockWiper.

Step 1: Download and install iMyFone LockWiper.

Step 2: Find the "Fix iTunes" icon at the top ribbon and click on it.
Step 3: Follow the step-to-step guide in the popped-out window to detect glitches in iTunes.

lockwiper check itunes error

Part 3: An Advanced iTunes Connecting Method: DFU Mode

When your iPhone fails to connect to iTunes, trying to put your iPhone into the DFU mode sometimes will help.

DFU mode is also called Device Firmware Update mode. Under DFU mode, your iPhone will directly upgrade to the latest available version of iOS and reset all settings. Therefore, most iPhone won't connect to iTunes problems will be fixed under DFU mode.

Different devices and firmware may require different operations to enter DFU mode. Here is how you can put iPhone 8 or newer devices into DFU mode. For other devices, check our inclusive guide on how to put iPhone/iPad/iPod into DFU mode.

Step 1: Connect your device to a computer and then lunch iTunes on the computer.
Step 2: While iPhone is connecting to iTunes, Press and quickly release Volume Up button, press and quickly release Volume Down button, then press and hold the Side button until you see the iTunes icon on iPhone.
Step 3: When your iPhone is in DFU mode, you will see a pop-up window on iTunes. Select "Restore" on it.
Step 4: Confirm that you want to restore your iPhone to proceed.

dfu mode


if the restoring process takes more than 15 minutes, your iPhone will exit the DFU mode. At that time, you need to repeat the Step 2 and Step 3 until it finally completes.

TLDR: A Conclusion

It's pretty obvious that, when you're dealing with the iPhone not connecting to iTunes situation, the most recommended solution is to unlock the disabled iPhone with another tool like iMyFone LockWiper or Find My iPhone instead of sticking to the buggy iTunes. However, if you want to fix the iTunes or iPhone once and for all, you can always try fixing tools like Fixppo.

Connecting iPhone to iTunes in DFU mode will force your device to be upgraded to the latest iOS version available, therefore could also fix the iPhone not connecting to iTunes problem.

But in the end, also don't forget the simplest and most obvious solutions: Reboot your iPhone or computer, and upgrade iTunes version. Sometimes the simple fixes work way better that you could imagine. Leave a comment if you still have more similar problems.

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