Why Can't I Add Someone on WhatsApp? [Reasons & Solutions]


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WhatsApp is a widely used messaging application that enables users to stay connected with friends, family, and colleagues. It offers various features, including the ability to add new contacts. However, there are times when you may find yourself unable to add someone on WhatsApp, leaving you wondering why.

Let's explore some potential reasons for this issue and how you can overcome them.

i cannot add someone on whatsapp

Why Can't I Add Someone on WhatsApp/to WhatsApp Group?

Adding a Wrong WhatsApp Number

One possible reason why you can't find someone on WhatsApp is that you may have entered the wrong phone number, the wrong country code, or an invalid phone number. 

In this way, you won't be able to add your friend’s WhatsApp, and also cannot add them to a group.


  • Double-check the number and country code you're entering to ensure accuracy. 
  • Verify the number and country code, then try adding it again to see if the issue persists.
  • Ask your friend to create a WhatsApp account.

Relevant Privacy Settings Cause Adding Failure

WhatsApp offers privacy settings that allow users to control who can add them as a contact. If the person you're trying to add has restricted their privacy settings, it might prevent you from adding them without their approval. 

WhatsApp Group Add Restriction Setting:

restrict who can add me to whatsapp group


In such cases, you can try sending them a message explaining your intention to connect or ask them to modify their privacy settings temporarily to enable you to add them.

Being Blocked by the Individual

The third reason that you're unable to add someone on WhatsApp:

They may have blocked you. When a user blocks another person, it restricts communication between them, including adding each other as contacts. 

you may have been blocked


If you suspect you've been blocked, consider reaching out to the person through other means to clarify the situation.



  • How to tell someone has blocked me on WhatsApp?
  • You can’t see the double blue mark in the conversation for a long time.
  • You can’t see the person’s status updates anymore.
  • You can’t call the contacts.

Group Admin Restrictions

Different from making a privacy setting to block others to add yourself to a group, you may encounter difficulties adding your WhatsApp contact to a WhatsApp group. This can happen when the group admin has set restrictions on who can join the group.

Group admins have the authority to control the membership and may enforce limitations to maintain the group's purpose or privacy. 


If you're unable to add someone to a group, it's advisable to ask the group admin for further assistance.

Maximum Group Capacity

WhatsApp imposes a maximum capacity on group chats. If you were attempting to add someone to a group that has reached its maximum limit (250+ people), you not be able to do so.


In such situations, you can either request the group admin to make room for the new member or consider creating a new group where everyone can join.

Bonus Tips: A Recommended App to Manage Your WhatsApp Data

If you were going to change a phone, for example, switching an Android phone to iPhone 15, you may encounter worries about WhatsApp data transfer. In this case, you can use an external WhatsApp transfer tool to keep all your WhatsApp information on the new phone. We recommended iMyFone iMyTrans. It is compatible with iPhone and Android devices.


1,000,000+ Downloads

iMyFone iMyTrans Main Features:

  • Transfer WhatsApp data from iPhone to Android devices.
  • Allows you to save your WhatsApp backup on your computer.
  • Export your WhatsApp chats and information in HTML, PDF, and CSV/XLS.
  • Keeps all your chats and information safe and secured.
  • It backups all the shared files on the conversations, that includes pictures, videos, voice recordings, and documents.

Just 3 steps to transfer WhatsApp with iMyFone iMyTrans

Step 1. Download iMyTrans and connect your device to your PC, and allow access to phone data. Choose "WhatsApp" in the main interface, then click "Transfer"(the first icon on the left).

transfer connect

Step 2. The program will install customized WhatsApp to access your WhatsApp data. Allow it and you need to follow the instruction guide on the screen to finish this part. If you use an iPhone, just wait for the program to finish.

transfer success

Step 3. There will have a notification when the transfer is completed. Just wait for a few minutes.

transfer success

1 How to invite someone to WhatsApp?

Open your Settings menu on WhatsApp (The three-dot icon) and tap on the "Settings" option. Choose "Invite a Friend" from the list of available options.

2 How to create a chat group on WhatsApp?

Visit WhatsApp's "Chats" section. Tap "New Chat" there, and then choose "New Group" from the menu. Tap "Next" after choosing the contact you wish to include in the group. Add the group name and picture now.

3 How to delete WhatsApp contact?

Tap the "New Chat" option, which resembles a tiny message with a green circle, on WhatsApp's Chat tab. Select the settings option, then navigate to the Address Book information after tapping on the contact you wish to delete. You have the option to delete the user there.


WhatsApp is one of the most used communication services. It is reasonable to learn how to add someone on WhatsApp and other functions. You can communicate for free with people from other countries!

We hope that this guide helped you understand some of the basic features of WhatsApp. For example, learning how to add someone to a WhatsApp group could be useful knowledge to communicate with your friends and colleagues.

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