iPhone Stuck on Connect to iTunes? Here Are the Solutions (iOS 13/12 included)!

imyfone app

The iPhone can get stuck on the "Connect to iTunes" screen which can be a very big problem since you are unable to use the device in any way. When this happens, you can't gain access to the iPhone. There could be lots of reasons why iPhone goes to the restore screen and they include the latest iOS 13/12/11.4 update that went wrong, a jailbreak procedure that didn't go quite as planned and other reasons. In this article, we share with you 5 various ways to fix this problem and have your iPhone working normally again even your iPhone is running iOS 13/12/11 or later.

iPhone stuck on connect to iTunes

What May Cause the Connect to iTunes Error?

Among others, the following may be the main reasons why your iPhone/iPad/iPod is stuck on the Connect to iTunes Screen:

  • Failed iOS Update

The iTunes logo may appear on the screen of your iOS devices when your ongoing iOS update to iOS 12/11.4 is terminated and failed. This may happen when your iPhone has a low battery life and you have not connected it to a charging cable.

  • Failed Factory Restore

When regular factory settings restore goes wrong on your iPhone, it could happen that your iPhone will be stuck on the Connect to iTunes screen.

  • Failed Jailbreak

A jailbroken iPhone may bring you much fun, but jailbreaking itself may not for the fact that it goes wrong very easily, especially when you do some improper operations.

  • Hardware Damage

If you have dropped your iPhone or get your iPhone overheating, your iPhone can also be stuck on Connect to iTunes.

  • iOS Errors

There could be some iOS errors during your daily use of your iPhone, so your iPhone could be stuck on Connect to iTunes when you restart it.

Before checking each method, you can look at the comparison table first.

Difficulty Success Rate Required Time Data Loss
1. Free Tool to Get iPhone Exit Connect to iTunes Screen Easy Medium Short No data loss
2. Force iPhone out of Connect to iTunes with Soft Reset Easy Low Short No data loss
3. Repair iOS to Fix iPhone Stuck on Connect to iTunes Easy High Short No data loss
4. Wipe iPhone to Bypass Connect to iTunes Screen Complex Medium Long Fully data loss
5. Check Hardware at Apple Store Complex High Long Depends

1. Free Tool to Get iPhone Exit Connect to iTunes Screen

Here is a quick fix that we would like to introduce. It is the tool iMyFone Fixppo. It has a feature that helps users to exit recovery mode (Connect to iTunes screen) with one click. The steps are very easy. Just click "Enter/Exit Recovery Mode" on the home page of the program. Then click "Next" on the next screen.

Windows version    Mac version

choose Enter/Exit Recovery Mode on the Home page

Now you can click the button "Exit Recovery Mode".

click Exit Recovery Mode

Wait a short while, your device will get back to normal.

exit Recovery Mode

2. Force iPhone out of Connect to iTunes with Soft Reset

Try to force restart or soft reset your iPhone is a common way to fix many iOS issues including the connect to iTunes screen. Here is how to conduct a force restart on different iPhone models:

Force Restart iPhone 6s Plus or Earlier

By pressing and holding both wake/sleep and Home buttons simultaneously for at least ten seconds, until you see the Apple logo is displayed on the screen. This should help to remove the iPhone stuck on connect to iTunes issue. If the screen still appears faulty, you have to reinstall the OS on your phone.

restart your iphone

Force Restart iPhone 7 and iPhone 7 Plus

Since the home button of the iPhone 7 series can't be actually pressed down, Apple changed its way of iPhone force restart. Hold both Volume Down and Power concurrently to start the force restart process on iPhone 7 and iPhone 7 Plus.

restart your iphone

Force Restart iPhone 8 or Later

Quickly push in and release the Volume Up button; then do the same on the Volume down button; press and hold down the side button until you see the Apple logo. Don't let go if you see the "slide to power off" screen.

restart your iphone x

3. Repair iOS to Fix iPhone Stuck on Connect to iTunes

If the above 2 solutions cannot help you, you need to repair your iOS because there must be some glitches with the software of your iPhone. iMyFone Fixppo also helps in this case. It works perfectly when it comes to fixing iOS related problems. Here are some of the features that make it outstanding.

  • It wins much good feedback from its users because of its high efficiency and positive results.
  • It can help you get a device out of the black screen, white screen, frozen on Apple logo and many other problems without the risk of data loss.
  • With the independently developed technology of iMyFone, Fixppo performs better than iTunes. It is a good iTunes alternative which can bypass iTunes error 4013, error 9, error 21 and so on.
  • It is 100% secure and very easy to use. You can do it completely by yourself.

user reviews

Windows version    Mac version

Here we would like to tell you the easy steps on how you can use the feature of iMyFone Fixppo - Standard Mode to fix your iPhone stuck on Connect to iTunes screen. This feature will fix the problem without data loss.

Step 1. Connect Your iPhone to Computer
Open the iMyFone Fixppo from your desktop. Now using the USB cable connect your iPhone and computer and then choose the "Standard Mode" from the home screen.

Choose the Standard mode

Step 2. Choose and Download Firmware

The software is programmed to automatically identify your iPhone. Once it detects your device, it will offer all the compatible versions of firmware required for your phone. All you have to do is press "Download" after the firmware is provided.

download firmware for iphone

It will take several minutes for the firmware to be downloaded, so you have to be patient. After the downloading, the program will verify the firmware and extract the software automatically.

wait for the download

Step 3. Get Your iPhone out of Connect to iTunes Screen

When everything is ready, you just need to click "Start", and iMyFone Fixppo will start running the repair process to make your iPhone working again. You iPhone will be booted after repairing. It will be in normal mode now. You can now use your iPhone with all data preserved accurately.

finished fixing your device

Next time when you, unfortunately, meet such a problem no matter when you are upgrading to iOS 13/12/11.4 or later, or in other situations, you can choose iMyFone Fixppo to help you out. Download the free trial version of iMyFone Repair Tool for iOS System to give it a shot now!

Windows version    Mac version

4. Wipe the iPhone to Bypass Connect to iTunes (Data Loss)

To unfreeze your iPhone from Connect to iTunes screen, you can also completely wipe iPhone using iTunes to eliminate iOS problems. This is usually the last method to fix iOS issues. Please kindly note that you will lost all the data and settings on your iPhone. If you have tried to restore your iPhone using iTunes, then there is no need to try this method. Follow these simple steps to completely wipe your iPhone:

Step 1. Establish the connection between iPhone and computer using the USB cable that is provided with your device.

Step 2. Now you need to put your device into DFU mode. For iPhone 6s and the other earlier models, press home button and the side button at the same time for about 8-10 seconds, and then release the side button. Keep holding the home button until iTunes detects your device in recovery mode. Please note that your iPhone screen is black now. If you are using iPhone 7, the steps are similar but hold volume down button instead of the home button. If you are using iPhone 8 or later models, please check the guide here to put your device in DFU Mode.

If iTunes can't recognize your iPhone, try to uninstall it and reinstall the latest version.

 Reinstall iOS on iPhone

Step 3. Now just click on Restore iPhone which will wipe your iPhone and start a clean installation of your iOS. Your personal data and settings will be lost. Your iPhone will restart after restoring.

Note

If this method doesn't help you, you can try the Advanced Mode of iMyFone Fixppo which applies different technology from iTunes to fix the serious iOS problems of iPhone/iPad/iPod touch. It rescues all iOS device from iOS problems.

5. Check Hardware at Apple Store

If none of the above tips work, hardware problem could be the reason that causes your iPhone stuck on connect to iTunes screen. We recommend that you make an appointment with Apple and check the hardware at Apple store.

iPhone hardware

Note: Before fixing this kind of iPhone problem, please make a backup of your iPhone selectively or fully.