iPhone Touch Screen Not Working after iOS 12/11 Update, How to Fix?

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Are you having iPhone touch screen problems after updating to iOS 12/11? Is the touch screen only working sometimes, or not at all? Does it stop working when you use certain functions or apps? This can be annoying, but thankfully there are ways to fix the issue of iphone touch screen not working after iOS 12/11 update.

Common Touch Screen Issues You May Encounter After iOS 12/11?

It's actually not that uncommon to encounter screen issues after an iOS update. These are just bugs that come from software incompatibilities. Your screen may:

  • Stop responding to swipes.
  • Stop responding to taps.
  • Be completely unresponsive during certain functions, for example, when you need to answer a call.
  • Not work at all.

Though these issues can be frustrating, there are ways around them so that you can fix touch screen issues after an iOS 12/11 update and get your iPhone back to normal. Here are 5 things that you can try to fix your screen issues:

1. Check Your Touch Screen to Make Sure It Is Okay

The first thing that you will want to do is of course physically check your touch screen for any signs of damage. Check to make sure that it is clean, and that there's no dirt or oils that could be interfering with touch. Also check that there's no apparent water damage. (If there is severe damage, you may need a new touch screen.) Try this:

  • Take any cases off your device.
  • Clean your screen with a lint-free cloth.
  • Try unplugging it.
  • Try restarting the device.

clean iPhone screen

In addition, make sure there's nothing oily or wet on your fingers that could be causing you to be unable to swipe properly.

2. Adjust 3D Touch Settings for iPhone 6s and Later Devices

If your device is just not responding to 3D touch, then you should check out your 3D touch settings and make sure that they are sensitive enough. Here is how you do this:

(1) Go to Settings on your device.

(2) Tap General.

(3) Go to Accessibility.

(4) Go to 3D Touch.

(5) Now you can adjust the settings.

3D touch settings

3. Hard Reset Your Device to Fix iPhone Touch Screen Issues

If nothing else has worked so far and your iPhone screen is still not responsive to touch, you might want to perform a hard reboot. This can fix a wide variety of issues. Here is how you perform a hard reboot:

(1) Press and hold the Volume Down Button (or the Home Button if your iPhone is 6s or earlier generation) while also holding the Power Button. If you are using iPhone 8 and iPhone X, you need press Volume Up and then Volume Down Buttons, then hold Power Button.

(2) Wait until you see the Apple logo, then let go.

(3) When your device boots back up, most of the time, everything will be back to normal at this point. Rebooting your device will usually fix this issue.

If not, though, try the next solution.

hard reset iPhone

4. Fix iPhone Touch Screen Problems in iOS 12/11 without Data Loss

This may seem a little extreme, but it's the best way if nothing else is working. You can fix the software problems very easily using a tool called iMyFone D-Back. This application helps you get your iOS devices back to normal, even if you've encountered a variety of issues with iOS 12/11. Its features include:

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Key Features:

  • The ability to repair your iOS device, including iPhone X and iPhone 8, without data loss.
  • Repair serious issues that normal troubleshooting tips won't fix, such as Touch ID not working, iPhone apps crashing after iOS 12/11 update and more.
  • Remove your iPhone screen lock using its Advanced Mode.
  • It is totally compatible with iOS 12/11.

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How to Refresh iOS 11 on Your Device with iMyFone D-Back

Here is how you can fix the issue that iPhone touch screen not working after iOS 12/11 update using iMyFone D-Back:

(1) Plug your device into your computer and launch iMyFone D-Back. You need to choose Standard mode which can fix iPhone screen problem in iOS 12/11 without data loss.

Choose standard mode

(2) Then set your iPhone the into DFU mode or Recovery mode so that the program can detect your iPhone.

Go into DFU mode by pressing and holding the Sleep/Wake button and the Home button at the same time for around 10 seconds. Let go of the Sleep/Wake button at this time, but continue holding onto the Home button for an additional 5 seconds.

put device into DFU mode

To go into Recovery mode, press and hold these same two buttons, but wait until you see the "Connect to iTunes" icon come up on the screen. Check the instructions according to your iPhone model

put device into Recovery mode

(3) Next, you will have to download the firmware for your device. The iOS repair application will automatically detect it for you and all you have to do is click Download.

download firmware package

(4) Click Start to Fix, and then the software will do the rest for you. Do not unplug your device during this process. Wait until it is done, then see if your iPhone screen is responding to touch or not.

fix iOS system

5. Factory Reset Your iPhone to Solve Siri Not Working

If all else fails, try a factory reset. This is kind of a final resort. Before you reset, make sure to back up your data either using iTunes, iCloud, or a third-party app like iMyFone iTransor (which allows you selectively back up iPhone data you need for free). Next, go through these steps:

(1) Go to Settings on your device.

(2) Tap General.

(3) Tap Reset.

(4) Tap Erase All Content and Settings.

(5) You will be asked for your passcode as well as your Apple ID. Enter it. Then all the data and settings in your iPhone will be erased.

factory reset iPhone

If your touchscreen isn't working after iOS 12/11 update, this could be a sign of many possible issues. Following the advice above should fix the problem most of the time if it's a software issue. However, if it is a hardware issue, you will have to contact Apple and possibly have your screen replaced. Before that, just download the free trial version of iMyFone D-Back to confirm whether it can detect your iPhone and do something for you!

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