A hard reset is one of the best ways to fix an iPhone that is not working properly. This procedure can repair simple iPhone issues like malfunctioning apps to more serious issues like a device that stuck in the Apple Logo.

However, what do you do when your iPhone won't hard reset? This is the issue we hope to address in this article.

Why Won't My iPhone Do a Hard Reset?

It is important to begin the process of finding the best solution for an iPhone that won't hard reset by addressing the main reasons why this happens. The most likely include the following:

  • The iPhone could be having some software issues that may be preventing it from resetting.
  • It is also likely that one or more of the buttons you need to perform the hard reset is broken or damaged.

You can also check the comparison table before reading the details.

via iMyFone Fixppo via iTunes Restore via Apple Support Center
Success Rate 100% 70% 100%
Difficulty Easy Complex Complex
Required Time Short Long Long
Data Loss after Fixing No Depends Depends
What Issues Can Be Fixed All system/software issues Some software issues Most hardware/software issues

Option 1. The Best Way to Fix iPhone Won't Hard Reset

If your iPhone won't hard reset, there might be some systematic problem behind it. The best solution is to use iMyFone Fixppo to reset it and make it like a brand new one. The following are just some of the features that make Fixppo the most ideal solution:

  • Fixppo can be useful in fixing all iOS system issues with a 100% success rate without data loss.
  • It can be used to reset iPhone without password.
  • It uses two different modes to repair the device; the standard mode that can be useful for all common issues and the advanced mode that is more useful for serious problems.
  • It is very easy to use, allowing users to repair even the most problematic iOS issues in just 3 clicks.
  • It supports all iOS devices and all versions of iOS including iPhone 12 and iOS 15.

To use Fixppo to repair the device, install the program on your computer and then follow these steps.

Windows version      Mac version

Step 1: Launch the program on your computer and then select "Reset iDevices" in the main window.

 reset idevices

Step 2: Select "Hard Reset" and connect your iPhone to the computer using USB cables.

hard reset

Step 3: Once your iPhone connects to the computer, Fixppo will prompt you to back up your device. Click "Back Up Now" to proceed.

back up now

Step 4: Click "Downgload" to download the right firmware package.

download firmware

Step 5: After the firmware package is extracted and verified. Click "Start" to Hard Reset your iPhone.

hard reset device

Within a few minutes, your iPhone will be reset. And you can enjoy all the features of it again.

hard reset successful

Fixppo is an ideal way to repair any issues with your device quickly and effectively. Many users have trusted it and you can test the program for yourself now.

user feedback

Windows version      Mac version

Option 2. Another Possible Way to Fix This Issue via iTunes

You may also be able to fix an iPhone that won't hard reset by putting the device in recovery mode and restoring or updating it in iTunes. Here's how to do that:

Step 1: Open iTunes on your computer and then connect one end of the USB/lightning cable to the computer.

Step 2: Now use this procedure to put the device in recovery mode:

iPhone 8 and Later - Turn off the device and then while holding the power (side) button, connect the device to the computer. Keep holding the button until you see the recovery mode screen on the device

iPhone 7 and 7 plus - Turn off the device and while holding the Volume down button, connect the device to the computer. Keep holding the button until the recovery mode screen appears.

iPhone 6 or earlier - Turn off the device and hold the home button while connecting the device to the computer. Keep holding the home button until the recovery mode screen appears.

Step 3: iTunes will detect the device and prompt you to either "Update" or "Restore" the device. click on "Update" first and iTunes will install the latest version of the firmware.

If this doesn't work, repeat the procedure again and this time, select "Restore" to fix the device.


Option 3. Check Hardware Issues Via Apple Support Center

The above solutions can only be helpful if a software issue is causing the problem. When a broken button or any other kind of hardware damage is causing the problem, you may need to bring it to an Apple store so Apple's technicians can take a look at the device.

Charges may apply if the device is no longer on warranty, but this is your best option since Apple technicians will be able to get to the bottom of the problem very quickly. If you chose to go to the Apple Store for help, make an appointment to avoid waiting too long.

Tip. Prevent the iPhone Won't Hard Reset Issue - Update iPhone

Once you have successfully repaired the device using one of the methods above, the next best thing to do is to take steps to avoid this issue. The best way to prevent this problem from happening again is to update the iOS to the latest version. An update can eliminate some of the bugs and settings that can cause problems with the device.

To update your iPhone to the latest version, follow these simple steps:

Step 1: Open Settings on your device and then tap "General".

Step 2: Tap on "Software Update" and if there is an update, tap "Download and Install". Keep the device connected to the power source until the update is complete.



When an iPhone won't hard reset, the above solutions can be very effective. Choose one that you can trust depending on the reason why your device won't hard reset. As usual, we love to hear from you, so let us know if one of the solutions above works.

Windows version      Mac version