Your Mac Stuck When Updating macOS Catalina? Here’s How to Fix It!

Have you had your Mac system stuck in the middle of the macOS Catalina update? Are you seeing a warning stating ‘The macOS installation could not be completed’? You are not the only one facing this problem. A lot of other Mac users have reported going through the same trouble. If you are unable to fix Mac stuck upgrading macOS 10.15 Catalina issue, this guide is going to help you with that.

update macos catalina

Mac Stuck Downloading macOS Catalina

Ideally, the installation of a new macOS version on a MacBook is supposed to be a simple and trouble-free exercise. However, there could be a situation when things can go out of hand when one proceeds to update the system at the beginning. Downloading the new macOS version is the first step of the updating process, many Mac users reported that their devices stuck when downloading the macOS 10.15 Catalina. Let’s find out the reasons for that and how to fix it.

Why Does The Download Become Problematic?

If you have a newer version of macOS that you are attempting to download shortly after the release, then the problem may not lie at your end. In most of such cases, it is Apple’s side that is faulty. When the software is freshly released, there is a chance that a lot of people are accessing the server at the same time. This could slow down the installation and may even freeze the update installs. If this is the case, then you have nothing to worry about. Try installing sometime later and you’ll be good.

In a different scenario, the problem may lie at the user’s end. Some of the most common reasons include poor Wi-Fi connection, insufficient space on Mac, etc. To ascertain the real cause, it is advised that you run Disk Utility on your system before updating the macOS Catalina.

In order to avoid embarrassing and undesirable problems, it is advised that you run a few checks on your Mac system before trying to update its operating system.

mac stuck downloading macos catalina

How to Fix Downloading macOS Catalina Error

It is fairly common for many users to confront a stuck problem as they update their Mac’s operating system. It can either stuck at the option of setting the Mac screen or in the ‘Find My’ app. Whatever be the situation, you have to know how to fix Mac stuck downloading macOS 10.15 Catalina on your Mac.

There are numerous solutions to this problem, depending on the reason that is causing your Mac to get stuck. If, for instance, your update is stuck and you are left with a spinning wheel, restarting your Mac might be an effective way to get rid of the problem. Press the power button and restart the device to try again. This time, it should work. Once they restart their device, they should be able to update their system to macOS 10.15 Catalina.

If the restarting doesn’t work, please make sure your WiFi signal is strong or use a wired internet connection to finish the downloading process.

Mac Stuck Installing macOS Catalina

Aftet downloading the macOS Catalina, your Mac may stuck when installing the new os on your device. Don'y worry, there are several easy ways to solve the problem. Just keep on reading.

How to Fix Mac Stuck Installing macOS Catalina

Even if after repeated attempts, you are unable to get out of the Mac stuck installing macOS 10.15 Catalina situation, follow these further steps to diagnose and resolve the issue.

Way 1: Check Your Mac's Compatibility

One of the most important reasons your Mac might be getting stuck is because it is not fully compatible with the requirements of the new macOS Catalina for Mac.

Different versions of the following machines are compatible to support the new macOS Catalina: MacBook (2015 or later)/ MacBook Air (2012 or later)/ MacBook Pro (2012 or later)/ Mac mini (2012 or later)/ iMac (2012 or later)/ iMac Pro (2017 or later)/ Mac Pro (2013 or later)

You need to understand which category your Mac belongs to and then ensure that the version you use is listed for compatibility. Keep in mind that new macOS Catalina only works on those systems that are compatible. If your device is not there, you cannot have it.

Way 2: Check Your Mac's Available Storage Space

Other than the compatibility issues, the most common issue faced by Mac users is that of lack of sufficient space. It is quite possible that your Mac system doesn’t have the necessary amount of free disk space on the hard drive.

Keep in mind that macOS Catalina is a big software. For this to work properly, it is going to consume space big time. If you won’t have the required space on your Mac device, there is no way you can install the OS successfully. Apple recommends that you have at least 20 GB vacant disk space storage on your MacBook to be able to effectively install this new macOS.

How to check your Mac’s available storage space?

There is something you can do to check that you have sufficient disk space storage available with you. Go to the Apple menu and press ‘About This Mac’ option. From there, opt for ‘Storage’, and here you will be able to see how much vacant disk storage you have available on your Mac device. Once you are inside this menu, you can see whether or not you have 20GB disk space free.

check free hard drive space

In case there is less space available, you can then proceed to opt for an appropriate way to get more space. For instance, you always have the option to use an automatic Mac cleaning tool for this purpose.

While there are numerous cleaning tools available, Umate Mac Cleaner happens to be the best of them all.

What Is Umate Mac Cleaner?

As implied by its name, this is an application that allows you to clean up your Mac and get more free space. In case your macOS Catalina installation is not working because of low disk space, using Umate Mac Cleaner is the best thing to do.

This app is capable of releasing the space on your Mac system by deleting a large number of unneeded files on your Mac. It can perform each powerful features in simple clicks. And your Mac will get 4X free space after using the app. There is no need to worry about its security, for it only removes the target files you want to delete and never affect those important ones.

Umate Mac Cleaner

  • Delete more than 40 types of junk files.
  • Get rid of large files that are over 50MB.
  • Delete duplicate files completely.
  • Uninstall unwanted apps.
  • Remove unnecessary extensions.

Mac version

How to use the app?

The app is very easy to use, just choose the feature you need and click "Scan" button, then you can preview and select the files you want to remove after scanning. At last, just hit the "Clean" button to get rid of all files you selected.

steps to use the app

Since these files could cause low disk space on your Mac, using Umate Mac Cleaner will help you free up the maximum storage space on the machine. It can help you to remove and delete all of these space-consuming files with just one click. Once you have enough disk space, you can then proceed to install macOS Catalina on your device.

Way 3: Install the macOS Catania in Safe Mode

If your Mac can not update to macOS Catania successfully, then you can hold down the power button to turn it off. Then hold Shift buttin when turning it on. After this, your Mac will be set to Safe Mode. Now you can try to run the macOS update again.

mac safe mode

Way 4: Reinstall macOS from "macOS Recovery" option

You are also allowed to use macOS recovery to reiterate the OS download. For this, follow these steps.

Use hold+ command+ R for the reinstallation. When you press this, a startup screen will pop up. From this point onward, you can begin the installation again.

reinstall macos

Way 5: Reset NVRAM and SMC

If all efforts fail, what to do if macOS Catalina could not be installed on your device? As a last resort, try resetting NVRAM and SMC.

These components are containers of the necessary information that your Mac may have used during startup. In case either NVRAM or SMC is corrupted, the performance of your MacBook would be adversely affected. Resetting them is believed to be the last resort, but given the circumstances, it is definitely worth it.

Reset NVRAM (or PRAM): Hold Command-Option-P-R for about 20 seconds.

Reset SMC: Hold Shift-Control-Option on the left side of the keyboard, and press the power button at the same time.

reset nvram smc

Mac Stuck On “Setting Up Your Mac” After macOS Installation

After downloading and installing the macOS Catalina on Mac, some Mac users have seen the process stop at the "Setting Up Your Mac..." screen and the device keeps freezing with that message. If you are also getting the error like that, then don’t worry, you can fix it easily.

How To Fix Mac Stuck On “Setting Up Your Mac” Screen After macOS Catalina Installation

Luckily, there is a simple way to fix this issue. Just turn off your Mac, and then power it back on. After that, your Mac just works again. This restart way is useful to fix “Setting up your Mac” issue for many users. As you can see, that is also easy too.

mac stuck on setting up your mac screen


There is no doubt that new macOS Catalina 10.15 is truly an incredible system to use. However, it requires certain compatibilities conditions that must be met. In order for everything to work perfectly, you should carefully have a look and ensure that your system meets all the requirements.

And Umate Mac Cleaner is an incredible tool to use. With this app, you can free up lots of storage space and optimize your Mac to peak performance, which is helpful when updating the new macOS for your Mac.

Mac version

top icon