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6 Common iPhone WhatsApp Voice Message Problems and Solutions

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Gabriel Hammond

December 1, 2016 (Updated: July 2, 2020)• Filed to: iOS Data Recovery

3 min read

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WhatsApp is one of the best and most widely-used messaging apps in the business. It is ideal for those who like to keep in touch with friends, and the fact that you can send and receive media attachments with the messages makes the app even better.

That doesn't, however, mean that the app doesn't have a few problems. This article is going to be addressing 6 of the most common WhatsApp Voice Message problems on your iPhone and how you can avoid or fix them if they happen to you.

common WhatsApp voice message problems

Probelm 1. Voice Messages Stop Recording After 9 Seconds

Many WhatsApp users may encounter the problem that iPhone only sending 9 seconds voice message in App. This is one of the most common problems that WhatsApp users experience. It can be caused when something interferes with the multi-touch functionality on your screen. And such interferences can be caused by a screen protector. If you put a finger on the microphone icon, the screen of your iPhone loses the touch connectivity after ten seconds due to the screen protector.

To solve this issue:

Fix 1: You can place your finger on the microphone icon but try to move it around a bit at the same time so the touch connectivity still works.

Fix 2: Or try to remove screen protector and then try again.

Probelm 2. Unable to Listen to WhatsApp Voice Messages via Bluetooth Earpiece

Have you ever experience that when connecting the Bluetooth headset, but you can't listen to the Whatsapp voice message? Shut down the Whatsapp, still unable to resolve the problem. If you are having trouble listening to the Voice messages via Bluetooth earpiece, Try disconnecting the re-pair the Bluetooth to see if it helps.

Step 1: Go to Settings > Bluetooth and then unpair the devices.

Step 2: Go to Settings > Bluetooth again and then wait for the Bluetooth earpiece to appear on the iPhone screen. Tap on it to pair.

Probelm 3. WhatsApp Voice Message Is Breaking Up When Connected the Bluetooth Speakers

This is a problem that most people experience after upgrading their devices to iOS 13/12/11.3.

Method 1: While there is no official solution to it yet, you can try to update or reinstall the WhatsApp app and see if that helps.

Method 2: Or you can contact the customer support team of WhatsApp via Email (support@whatsapp.com) to see if they can sort this out.

Probelm 4. WhatsApp Voice Message Volume is Low on iPhone 7

When you are in a public place where the speaker volume seems too low, so you move your phone towards your ear, it starts playing audio through the earpiece, then this might happen . This is another problem that happens mostly for iPhone 7 users. In reply to an Email from WhatsApp, they said that the problem is with the iOS system and not the app itself. If you are having this problem, try rebooting your iPhone.

Fix 1: You can do this by turning it off, wait 30 seconds and then turn it back on.

Fix 2: If that doesn’t work, you may need to update iPhone to latest iOS, i.e. iOS 13/12, or contact Apple for further assistance.

Probelm 5. WhatsApp Keeps Crashing and Deleting Messages Automatically

This is a problem that some people have faced when using the WhatsApp app particularly for the group chat function. If this happens to you, the best course of action is to delete the WhatsApp app and then re-install it from the App Store. Just be sure to back up your existing messages and attachments before doing this.

Probelm 6. How to Export WhatsApp Voice Messages on iPhone (iOS 13/12 Supported)

It can be quite problematic to try and export the voice messages in your WhatsApp chats. You could try sharing them via email but that would take a long time if you have too many of them.

If this is a problem you are currently facing, we recommend you use a third-party tool that will be able to get into your messages and attachments and extract the voice messages for you. The best tool to use is iMyFone D-Back. It is easy to use and allows you to access and preview the WhatsApp voice messages from your iPhone to easily choose the ones you want to export.

1,000,000+ Downloads

Key Features of D-Back:

  • Retrieve deleted/lost voice message on WhatsApp selectively or completely.
  • Also supports to recover other types of deleted/lost data on iPhone with white screen, black screen and broken screen.
  • D-Back also features a brilliant function "Fix iOS System" which provides 3 modes to choose from.
  • Recover your WhatsApp voice messages with simple steps, ultra fast and convenient, no tech knowledge required.
  • Compatible with the latest iOS system and iPhone model, including iOS 13, 12, iPhone 11, etc.

Windows version Mac version

Steps to recover WhatsApp voice message using iMyFone D-Back

Step 1: Install iMyFone D-Back and launch it afterward. Now, select 'Recover from iOS Device' mode from the left menu panel. Hit the 'Start' button to initiate the process.

Recover from iOS Device Tab

Step 2: Now, connect your iPhone to your PC with a lightning cable and tap 'Next'.

connect iphone to pc

Step 3: You'll be asked to choose data type in the next window. Select the data type "WhatsApp" and hit "Scan" button.

recover whatsapp voice message

Step 4: After the scan is completed, all the recoverable WhatsApp voice messages will be displayed on the screen, choose the one you want to retrieve and click "Recover".

select and recover

Windows version Mac version

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