• Fix iPhone firmware file not compatible/corrupt with no data loss.
  • Better alternative to iTunes to update/restore iDevices with the compatible firmware file.

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Fix The Firmware File is Not Compatible or Corrupt on iPhone/iPad


3 mins read

There are time when users try to update/restore their iPhone using iTunes, the error message The iPhone could not be restored because the firmware file is not compatible or The iPhone could not be restored because the firmware file was corrupt pop up abruptly, stopping you to move on.

the firmware file is not compatible

Whatever the situation, the urgent thing is to fix this problem and get you the correct firmware file for updating or restoring your iPhone/iPad. And we'll introduce 9 workable methods for you to troubleshoot the problem in this article!

In this article:

Part 1: Why My iPhone Firmware File Is Not Compatible/Corrupt?

If iTunes is showing that the iPhone firmware file is not compatible/corrupt, it usually means that the firmware you're trying to install is not suitable for your iPhone model or there might be an issue with the firmware file itself that can't be detected by iTunes.

And with that erroneous firmware file, you can't make it to update/restore your iPhone/iPad via iTunes. That's why you need to move to the next part for a quick solution.

Methods Difficulty Required Time Data Loss Success Rate
iMyFone Fixppo
star star star star star
Easy 20 mins no 99.99%
Restart Your iTunes Easy 5 mins no 30%
Remove Antivirus Software Easy 10 mins no 30%
Update iOS System Easy > 1 hour no 50%
Update iTunes Version Easy > 1 hour no 40%
Reinstall iTunes Hard 10 mins no 40%
Manually Install Firmware File Relatively hard 30 mins no 60%
Try DFU Mode Hard > 30 mins yes 50%
Apple Support Time-consuming > 1 day Depends 99%

Part 2: Fix Firmware File Was Corrupt/Not Compatible on iPhone/iPad

Updating or restoring your iPhone is an urgent thing especially when this method is needed to fix your iPhone keeps rebooting issue and others. But since iTunes risks losing all your iPhone data, it's not always needed to update or restore your iPhone when it.

So, meet iMyFone Fixppo - iOS System Repair, the best alternative to iTunes in terms of updating or restoring your iPhone with the firmware file.

The best part of it compared to iTunes? It can fix the iPhone could not be restored because the firmware file is not compatible problem, download the compatible firmware file for you to update/restore your iPhone without data loss!

iMyFone Fixppo

iPhone Firmware File is Not Compatible:

  • No data loss - Fix firmware file not compatible/corrupt on iPhone/iPad without losing data.
  • Best iTunes alternative - Dowv nload the compatible firmware to update and restore your iPhone without iTunes.
  • Easy to use - Intuitive interface without needing technical skills to perform.
  • Fix 150+ iOS/iPadOS problems - Fix your firmware file corrupt/not compatible on iPhone/iPad and more problems in 3 steps.
  • Wide compability - Compatible with all iPhone models and iOS versions like iPhone 15 and iOS 17 series.

With its powerful features, Fixppo is trusted by many tech sites!

part of tech sites

Follow steps to fix firmware file is not compatible on iPhone, then download the suitable firmware file directly to update or restore your iPhone with Fixppo:

Step 1: Download and launch Fixppo to your computer, then connect your iPhone to it with a USB cable.

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Step 2: Choose Standard Mode to repair, which is capable of keeping all your iPhone data while fixing it.

fixppo standard mode

Step 3: Your iPhone model and the available firmware file will be listed on the screen. Click on Download to get the firmware file.

download firmware file for fixing iPhone keeps going to black loading screen

Step 4: When you've got the firmware file on your computer, click the Start Standard Repair for Fixppo to use the firmware file to restore your iPhone.

start the standard repair iPhone without data loss

Your iPhone should restart itself soon when it finishes fixing your firmware file shows incompability on iPhone. Easier than using iTunes right? Download to get the firmware file now!

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Tips to Fix iTunes

Fixppo also provides to troubleshoot the firmware file is not compatible problem caused by iTunes. And you can get your iTunes fixed by clicking the feature shown on the interface.

repair itunes with fixppo

Part 3: 8 Common Ways to Fix iPhone Firmware File Was Corrupt/Not Compatible

01 Restart Your Computer/iTunes

When your firmware file was corrupt/not compatible on iPhone, the computer or iTunes full of loaded data may be the reason.

Simply restart your computer, iPhone and iTunes. Then re-open your computer and iTunes, connect your iPhone again and repeat what you want to do with iTunes.

restart pc

02 Remove Your Antivirus Software

Uninstalling the antivirus software on your computer can resolve this iPhone/iPad firmware file not compatible/was corrupt issue because such security software sometimes blocks installation of firmware file.

So, the problem “The iPhone could not be updated/restored because the firmware file was corrupt or is not compatible” mostly goes away after you uninstall antivirus software.

remove antivirus software

03 Update Your iOS System

When you want to restore your iPhone with iTunes, try to make sure that your iPhone has the latest version of iOS system installed first before trying to restore it via iTunes.

After that, your iPhone may stop showing the iPhone/iPad firmware file not compatible or was corrupt message.

update iOS system to the latest version

04 Update iTunes to the Latest Version

If you are trying to update iPhone firmware with an older version of the iTunes and see the error message, you need to take a step back and update the iTunes to the latest version first.

For Windows users: Go to Help > Check for iTunes Updates at the bottm of the list.

For Mac users: Go to System Preferences > Software Update.

update iTunes on Win



Though you've updated the iTunes but the firmware file is still not compatible, consider installing filrmware file without iTunes, it can save you time and trouble.

05 Reinstall Your iTunes

If firmware corrupt or compatibility error is still testing your patience and not going away, try reinstalling the iTunes. Sometimes iTunes configuration doesn’t match the firmware file you download and upgrade it may not solve the problem.

After reinstalling the the latest iTunes, try to test if the iPhone could not be updated/restored because firmware file was corrupt/not compatible still exists.

reinstall itunes to fix iPhone firmware file is not compatible

06 Manually Install iPhone Firmware File

This method requires professional skills to manually download and install the firmware files. So if you're not a tech-savvy, consider twice before you try this method. Now, follow steps below to install the correct IPSW file on your computer:

Step 1: Download appropriate files from IPSW and choose your iPhone model.

choose iPhone model from ipsw

Step 2: Choose the firmware file you need and download it. Connect your iPhone with your PC and open iTunes, tap Trust on your iPhone screen.

download ios firmware from ipsw

Step 3: Press and hold Option key (MAC) or press and hold Shift key (Windows) and click Check for Update.

Step 4: Locate and select IPSW firmware files on your computer, then click the Update button to continue.

07 Restore iPhone with DFU Mode

Unlike the recovery mode you used to hear, the Device Firmware Update (DFU Mode) allows users to restore their devices in any situations. And it's suitable for resolving complicated problems including iOS system downgrading/jailbreaking.

And you can follow to let your iPhone enter DFU mode with the video tutorial here.

put iPhone into DFU mode

08 Get Help from Apple Support

With the simple yet useful methods, your iPhone could not be updated/restored because firmware file is not compatible/corrupt problem should be fixed with ease.

But if not, please go check if there is hardware issue with your iPhone by geeting help from the official Apple Support.


In this article, we've listed 8 methods to help fixing the iPhone could not be updated or restored because the firmware file is corrupt or not compatible with iTunes issue.

And as listed, the iOS Downgrade/Restore Tool here can easily fix your firmware file not compatible or corrupted problem, and is the better choice to upgrade/downgrade your iOS system. Why not have a try?

fixppo icon

iMyFone Fixppo

Fix iOS System Without Losing Data

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Available for:

168,2820 people have downloaded it.

  • Get iPhone/iPad into/out of recovery mode for FREE.
  • Fix 150+ iOS/iPadOS issues no data loss.
  • Repair iDevices with 99% success rate.
  • 1-click upgrade/downgrade iOS/iPadOS.
  • Reset iPhone/iPad without needing password/iTunes.
  • Compatible with all iPhone models and iOS versions, [iPhone 15 & iOS 17].

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