Touch screen devices have become common these days. But many users have complained that the top of the iPhone screen is not working, especially after update to iOS16.

Therefore, in this post, I will show you the reason why the top of iPhone screen not working and how to fix it. Move on to get the details!


Reasons Why Top Part of My iPhone Screen Not Working

Before seeing the solutions for this top part of the iPhone screen not working error, it is important to know the reasons why this happens.

  • Some iOS issues occurs on your idevice.
  • Some parts of the screen stop responding to your touches when the digitizer, which processes touch, stops working correctly.
  • A software problem/glitches that results in the top of the iPhone screen not working issue.

For an unresponsive top half touch screen, professional repair is needed but before that, you can check some possible solutions first.

3 Basic Checks for Top of iPhone Screen Not Working Issue

First, you can start with the system fixes and check if the screen is workable. The success rate of this kind of method is relatively low, so they might not help you if you have more serious issues. Then you can go to the next part to check some advanced methods.

1 Restart Your iPhone

Many background processes will start afresh when the device restarts. So, you can try restarting the iPhone first if the top part of iPhone screen doesn't work.

  • For iPhone 8 and earlier models, press and hold the side or top button till you see the slider.
  • For iPhone X and later models, press and hold the side button and either volume button until the slider is seen.

Then turn on the device and check if the issue is resolved.

restart iphone

2 Clean the Device Screen

Touch screens won't work effectively if they are wet or dirty. They will also be unresponsive if you have ever used with dirty or wet hands. So, the first thing to do is to clean your iPhone screen with a soft and clean cloth.


3 Remove the Screen Protector

Most often the screen protectors will make the touch screen unresponsive. So just remove the screen protector on your iPhone and then restart to see whether the touch screen is working or not.

take off iphone case

6 Advanced Ways to Fix Top Half of iPhone Screen Not Working

1 Fix Top Part of iPhone Screen Not Working without Data Loss

Most of the time, this issue may be probably caused by the internal iOS system, so you can fix the iPhone top of the screen not working issue with the help of professional iOS issues fixer - iMyFone Fixppo. What's more, it has been recommended by many professional websites.

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Fix iOS System Problem without Data Loss

  • An advanced tool helps fix various iOS issues with a high success rate.
  • Supports iOS versions from iOS 7, and all iOS devices including the latest iPhone 13/14 and iOS 16.
  • Protect your private data when you conduct repairs
  • Only 3 steps will help you solve this kind of issue, including iPad Multitasking Not Working, iPhone echoing, and so on.
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Step 1. Launch Fixppo on your computer and click "Standard Mode". Connect the device to the computer and click "Next".

 connect your device to your computer


 The tool will detect your iPhone automatically and proceed with the next step. If it does not, you have to put the device in DFU/Recovery Mode.

Step 2. iMyFone Fixppo will detect your device and show the latest firmware versions. Select the appropriate versions and click on the "Download" button.

download firmware

Step 3. Check your device and the firmware information. Now click on the "Start" button. The software will start the process of fixing the iOS issues automatically. Check if you can restart your iPhone normally. Your issue will be resolved on restart.

finished fixing your device

Many users have sent good feedback to us and here is one of them.

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2 Update iPhone to Latest Version

When you update your iPhone to the latest iOS version, most of the issues get resolved. Follow the steps to update your device to see if the top of iPhone screen can work.

Step 1. Open Settings > General -> Software Update.

Step 2. Download and install the update if available.


You May Want to Know: How to install iOS 16?

3 Adjust iPhone Touch Screen Sensitivity Settings

For iPhone 6s and later models, the unresponsive or inaccurate touch might be caused by the 3D Touch sensitivity issue. Let's see how to fix top part of iPhone screen not working issues by adjusting 3D touch sensitivity.

Step 1. Open Settings and navigate to General -> Accessibility.

Step 2. Tap 3D Touch and adjust the slider to adjust the amount of pressure required to activate the 3D Touch.

Step 3. If the issue still persists, turn off the 3D Touch and then try again.


4 Uninstall the Problematic App

If you have recently downloaded an app and facing the touch unresponsive issue then you might consider uninstalling it. Long press on that app and tap on the cross symbol on it to delete the app permanently.

uninstall apps

5 Restore Your Device via iTunes

Step 1. Restoring your device can fix some problems already inside your device. But before restoring the iPhone to factory default, back up your device to prevent data loss. You can use iTunes, iCloud, or any other software you trust. After backing up, you can restore your device.

Step 2. Open iTunes on your computer and connect your device. Then choose your iPhone and click on Restore under Summary pane.

Step 3. When you click Restore again to confirm, iTunes will erase your iPhone and install the latest iOS. The device will restart after it gets restored to the factory settings.

Step 4. Set it up as a new device or restore the last backup. Check if the top of the iPhone screen not working issue is resolved.

restore ipad from itunes backup

6 Contact Apple Support Center to Solve Hardware Issue

If you still can not solve the problem, then the last resort is to contact Apple Support. If there is something wrong with the hardware, you need to choose this method.


Simple comparison for the 6 methods above

Success Rate Difficulty Required Time Data Loss What Can Be Fixed
iMyFone Fixppo 100% Easy Short No All system/software issues
Update iPhone 50% Easy Long No Some software issues
Change Settings 30% Easy Short No Only setting issues
Uninstall Apps 30% Easy Short No Only app issues
iTunes Restore 70% Complex Long Yes Most software issues
Apple Support 100% Complex Long Depends Most hardware/software issues


All the methods given above are secure and can easily solve the top of the iPhone screen not working issue. You can try the methods you prefer. The most practical methods we recommended is use iMyFone Fixppo. If you have queries regarding this issue, just leave your comments below.

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