iPhone Photos Showing Up as Gray Boxes? 6 Solutions Offered

imyfone app

Taking photos at various moments is a necessary part for almost everybody these days. iPhone gains great popularity in this aspect for its high-definition camera. But what if you discover that your iPhone photos are grayed out every time you open it? You could see the same picture in thumbnail but it is loading up in gray after 1 second when opened, or in some cases, it even shows up as gray boxes in the albums. You might have tried closing the Photos app or restarting the device but nothing works. Don't panic, we are here to tell you 6 easy solutions that you can try if iPhone photos show as gray boxes when opened. Let's begin!

iPhone photos are shown as gray

iPhone Photos Showing up as Gray Box

1. Open the Editor for Each Photo and Then Save It

This is one of the simplest tricks that might be unknown to you. It can work when iPhone photos show a gray box.  To fix the problem, you need to open and preview your picture one by one. On opening each photo, open the editor (do little edition), and then save your photo one by one. It might start appearing normally. Try it and check if it works for you. This is a solution working for some people. It is worth trying.

edit photos

2. Check If Your iPhone Has Enough Storage

If the problem is not fixed yet and still your iPhone photos showing up gray, check the iPhone storage. Tap on 'Settings' to open it. Now, go to 'General' followed by 'iPhone Storage'. Check the storage and if it is insufficient, clear the unnecessary stuff from your device. On the contrary, iPhone photos are gray even if the storage is enough, the next tip might help you then.

check iPhone storage

3. Use a Tool to Recover the Photos (iOS 13/12/11.4 Supported)

If you find you still have lots of storage, then storage is not the cause. We would like to recommend you to try a data recovery software to recover the iPhone photos that are loading up in gray. For this, try iMyFone D-Back iPhone Data Recovery Tool – the best, smartest and most reliable third-party tool that is created to recover data that is lost under various circumstances. When your iPhone photos are shown as gray boxes, it might be just a display problem, and the photos still exist on your iPhone. You can use this tool to scan your iPhone to search for the original photos.

The preview function is available with the tool. You can just download the free trial version to see if the photos are displayed normally. What's more, this tool can also recover the other 20+ types of data on your iPhone/iPad/iPod touch, even you are using iPhone 8, iPhone X,iPhone 11 and iOS 13/12/11.4; even if you want to export photos (or other types of data) from iCloud or iTunes backup, this tool can also help you.

Windows version    Mac version

Step 1 – Download iMyFone D-Back, install it and then open it to begin. From the main screen's left panel, choose the 'Recover from iOS Device' tab. Hit on the 'Start' button and connect your iPhone that is showing gray boxes instead of photos.

Recover from iOS Device Tab

Step 2 – On a successful connection, click on the 'Next' button.

connect your device

You will get the data types on the screen. Select the 'Photo' option under the 'Photo& Video' category and then hit the 'Scan' button.

select data types

Step 3 – Your photos will not get scanned and in the final window, you can preview and check if there are the photos that didn't show normally on your iPhone. Finally, just hit on the 'Recover' button to export them to your computer.

Preview File from iOS Tab

4. Force Restart iPhone

Force restart can easily fix certain iPhone problems and you can use it when iPhone photos showing up gray. Here are the steps that need to be performed.

For iPhone 6 and previous model: Press and hold the 'Power' and 'Home' button simultaneously and keep holding the buttons until you see the Apple logo on your screen.

hard reboot iPhone 6

For iPhone 7 and 7 Plus: Press the 'Power' and 'Volume Down' keys altogether and release the keys when you find the Apple logo on your screen.

hard reboot iPhone 7

For iPhone 8, 8 Plus and X(Max)/Xr, iPhone 11: Press and quickly release the 'Volume Up' button. Do the same with the 'Volume Down' button. Now press and hold the 'Power' button and release it on seeing the Apple logo.

force restart iPhone X

5. Fix iPhone Photos Showing up Gray without Data Loss

If still, iPhone photos are showing as gray boxes when opened, it might be an iOS bug or something went wrong with the software.  iMyFone Fixppo can help you in such an instance too. This is because it has the power to fix the iOS issues such as iPhone stuck on recovery mode, reboot loop, white screen, black screen with spinning wheel, etc, and repair your device perfectly without any data loss. Let's understand the guide now.

Windows version    Mac version

Step 1: Launch Fixppo after installing it on your PC and choose the 'Standard Mode'.

choose Standard Mode

Step 2: After you click Standard Mode, connect your device to your computer and click the ‘Next ’button. Then put your device into DFU or Recovery Mode referring to the instruction.

enter DFU Mode under Standard Mode

Step 3: The program will automatically detect the model of your device and show you all the available versions of firmware. Choose the version you prefer. Then click Download.

download firmware under Standard Mode

When the downloading gets done, hit on 'Start to Fix' and your problem will be solved in just a few minutes.

finished fixing your device

Windows version    Mac version

6. Enter Recovery Mode& Restore with iTunes

Here is the last tip to resolve iPhone photos grayed out the issue. Resolving the issue using this method will make you suffer from data loss situation since the process will restore your device to factory settings. Thus, make sure to have a backup before proceeding with this method.

  • Open iTunes and plug your device with the PC.
  • Now, follow the steps of force restarting your device. You can scroll up the article to get the steps. But don't stop when you see the Apple logo. Here you need to release the button until you see the iTunes logo and a message that your iPhone is detected in recovery mode.
  • When you get the message, click on the 'Restore iPhone' button and the device will be restored. We recommend that you don't restore the backup you just made to avoid the same problem occurring again. You can try to selectively restore the iTunes backup to see if your photos are loading up in gray or not.

restore iPhone using iTunes