iPhone Photos Showing Up as Gray Boxes? 6 Solutions Offered

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Taking photos at various moments is a necessary part for almost everybody these days. iPhone gains great popularity in this aspect for its high-definition camera. But what if you discover that your iPhone photos are grayed out every time you open it? You could see the same picture in thumbnail but it is loading up in gray after 1 second when opened, or in some cases, it even shows up as gray boxes in the albums. You might have tried closing the Photos app or restarting the device but nothing works. Don't panic, we are here to tell you 6 easy solutions that you can try if iPhone photos show as gray boxes when opened. Let's begin!

iPhone photos are shown as gray

iPhone Photos Showing up as Gray Box

6 Ways to Fix iPhone Photos Showing up as Gray Boxes

1. Open the Editor for Each Photo and Then Save It

This is one of the simplest tricks that might be unknown to you. It can work when iPhone photos show as gray box.  To fix the problem, you need to open and preview your picture one by one. On opening each photo, open the editor (do little edition), and then save your photo one by one. It might start appearing normally. Try it and check if it works for you. This is a solution working for some people. It is worth trying.

edit photos

2. Check If Your iPhone Has Enough Storage

If the problem is not fixed yet and still your iPhone photos showing up gray, check the iPhone storage. Tap on 'Settings' to open it. Now, go to 'General' followed by 'iPhone Storage'. Check the storage and if it is insufficient, clear the unnecessary stuff from your device. On the contrary, iPhone photos are gray even if the storage is enough, the next tip might help you then.

check iPhone storage

3. Use a Tool to Recover the Photos (iOS 11.4 Supported)

If you find you still have lots of storage, then storage is not the cause. We would like to recommend you to try a data recovery software in order to recover the iPhone photos that are loading up in gray. For this, try iMyFone D-Back iPhone Data Recovery Tool – the best, smartest and most reliable third-party tool that is created to recover data that is lost under various circumstances. When your iPhone photos are shown as gray boxes, it might be just a display problem, and the photos still exist on your iPhone. You can use this tool to scan your iPhone to search for the original photos.

Preview function is available with the tool. You can just download the free trial version to see if the photos are displayed normally. What's more, this tool can also recover the other 20+ types of data on your iPhone/iPad/iPod touch, even you are using iPhone 8, iPhone X, and iOS 11.4; even if you want to export photos (or other types of data) from iCloud or iTunes backup, this tool can also help you.

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Here is how you can recover your photos via D-Back –

Step 1 – Download iMyFone D-Back, install it and then open it to begin. From the main screen's left panel, choose the 'Recover from iOS Device' tab. Hit on the 'Start' button and connect your iPhone that is showing gray boxes instead of photos.

Recover from iOS Device Tab

Step 2 – On successful connection, click on the 'Next' button.

connect your device

You will get the data types on the screen. Select the 'Photo' option under 'Photo & Video' category and then hit 'Scan' button.

select data types

Step 3 – Your photos will not get scanned and in the final window, you can preview and check if there are the photos that didn't show normally on your iPhone. Finally just hit on 'Recover' button to export them to your computer.

Preview File from iOS Tab

4. Force Restart iPhone

Force restart can easily fix certain iPhone problems and you can use it when iPhone photos showing up gray. Here are the steps that need to be performed.

For iPhone 6 and previous model: Press and hold 'Power' and 'Home' button simultaneously and keep holding the buttons until you see the Apple logo on your screen.

hard reboot iPhone 6

For iPhone 7 and 7 Plus: Press the 'Power' and 'Volume Down' keys altogether and release the keys when you find Apple logo on your screen.

hard reboot iPhone 7

For iPhone 8, 8 Plus and X: Press and quickly release 'Volume Up' button. Do the same with 'Volume Down' button. Now press and hold 'Power' button and release it on seeing the Apple logo.

force restart iPhone X

5. Fix iPhone Photos Showing up Gray without Data Loss

If still iPhone photos are showing as gray boxes when opened, it might be an iOS bug or something went wrong with the software.  iMyFone D-Back can help you in such instance too. This is because it has the power to fix the iOS issues such as iPhone stuck on recovery mode, reboot loop, white screen, black screen with spinning wheel, etc., and repair your device perfectly without any data loss. Let's understand the guide now.

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How to fix iPhone photos grayed out issue with D-Back

Step 1: Launch D-Back after installing it on your PC and connect iPhone using USB cable. Choose the 'Standard Mode' from the tab 'Fix iOS System'.

Choose the mode to fix iOS

Step 2: Click on 'Start' and follow the prompts to take your iPhone in DFU mode.

DFU mode under Standard mode

Step 3: When this gets done, your iPhone will be recognized successfully by the program. You need to hit on 'Download' now and the program will provide you the latest matching firmware.

download firmware package

When the downloading gets done, hit on 'Start to Fix' and your problem will be solved in just few minutes.

fixing system

6. Enter Recovery Mode & Restore with iTunes

Here is the last tip to resolve iPhone photos grayed out issue. Resolving the issue using this method will make you suffer from data lost situation since the process will restore your device to factory settings. Thus, make sure to have a backup before proceeding with this method.

  • Open iTunes and plug your device with the PC.
  • Now, follow the steps of force restarting your device. You can scroll up the article to get the steps. But don't stop when you see Apple logo. Here you need to release the button until you see the iTunes logo and a message that your iPhone is detected in recovery mode.
  • When you get the message, click on 'Restore iPhone' button and the device will be restored. We recommend that you don't restore the backup you just made to avoid the same problem occuring again. You can try to selectively restore the iTunes backup to see if your photos are loading up in gray or not.

restore iPhone using iTunes