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iTunes Crashing? Here Is How to Fix!

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Tata Davis

July 17, 2017 (Updated: April 24, 2018)• Filed to: iTunes Issues

3 min read

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You can also read this guide in Français.

The dilemma of only having iTunes to transfer files between iDevices and PC has been a pressing one for iDevice users. As all iPhone users may know, iTunes is not an efficient app and can perform very poorly.

As such, here you will find some of the common ways to get around iTunes crashing and easily transfer files between devices.

1. How to Fix iTunes Crashes Easily and Quickly

Due to iTunes components issues, accumulated junk files, or unknown reason, iTunes keeps crashing. Even you try to uninstall and reinstall iTunes but it still crashes. In this case, you can take advantages of iMyFone TunesFix which is the ultimate iTunes repair tool to fix all iTunes errors and issues.

TunesFix Boost Your iTunes Performance:

  • Make your iTunes perform better than ever: speed up your iTunes or fixing iTunes crashing.
  • Clean iTunes useless files selectively in bulk or all at once: cache, logs, cookies, junk, old iOS backups, used software updates, etc.
  • Scan and show you the hidden iOS backups secretly left by third-party software or tools.
  • Auto-detect iTunes for free and fix iTunes components issues in one click.
  • Repair 100+ iTunes issues: iTunes install/update/start/restore/backup and other problems.

The One-Stop Solution to Fix iTunes Crashing:

Way 1 Download and install iMyFone TunesFix on your PC. Open TunesFix and it will detect your iTunes. It will show you if your iTunes is damaged. Click "Repair" to fix the issues.

iMyFone TunesFix screenshot

Way 2 If your iTunes is complete, you will be directed to the home interface. Choose Quick Clean mode. It will start to scan your iTunes. Once done, you can preview your iTunes files and select those useless files (like cache, cookies, logs, used iTunes/iOS software updates, etc.). Click Clean and it will clean your iTunes.
Note: If you want to delete hidden backups left by third-party software, choose Deep Clean.

iMyFone TunesFix screenshot

Way 3 You can also choose Fix Other iTunes Problems feature from the home interface to try. It would also fix iTunes crashing.

iMyFone TunesFix screenshot

2. Repair iTunes Crashing Due to Issues in Operating System

iTunes can crash due to a number of reasons. However, one of the most common causes of iTunes crashing is due to an incompatibility between your iTunes app and your operating software.

itunes crash

As you may have read earlier, this is known as Error 7. Follow the steps below to work your way around this issue.

Step 1. Go to C:\Windows\System32

Step 2. Move the following files to the Recycle Bin:
- msvcp100.dll
- msvcp120.dll
- msvcp140.dll
- msvcr100.dll
- msvcr120.dll
- vcruntime140.dll
Do not remove any other file and if you cannot find a file that is listed here, simply skip it and move on to the next.

Step 3. Try reinstalling the Apple Application Support software both for 64-bit and 32-bit. You can do so by going to the Control Panel -> Programs -> Click on Apple Application Support 32-bit -> Right click on the software -> Select Repair and complete the repair wizard.

Step 4. Launch iTunes again.

If this does not work, remove and reinstall iTunes.

3. How to Fix iTunes Crashing on a Single User Account

Sometimes iTunes does not open and just stops responding. It also shuts down unexpectedly in the middle of a process. If this issue is happening in only one particular user account, follow the steps below to fix it.

Step 1. Open the iTunes folder located in your local library.
Step 2. Drag and drop the Library.itl file to your desktop.

fix itunes crashing

Step 3. Open iTunes and press Ctrl+B to open the menu. Select File and then choose Add Folder to Library.
Step 4. Open the folder where your music file is stored and choose an item to add. Simply drag and drop the file into iTunes.
Step 5. Perform the gapless playback and see if iTunes runs smoothly. If not, then repeat the steps and do not add the file that you added in the previous step as this might be the one causing an issue.

4. How to Use Safe Mode to Fix iTunes Crashes

iTunes may crash due to third-party plug-ins. In order to determine if such plug-ins are causing the issue, you will have to run iTunes in Safe Mode.

itunes safe mode
This is because when iTunes is in Safe Mode, it runs independently of any plug-in.

In order to launch iTunes in Safe Mode, simply press Shift+Ctrl while you open iTunes.

If iTunes is running smoothly, disable all third-party plug-ins.

6 Tips to Prevent iTunes from Crashing

  1. Install an updated version of iTunes
  2. Update your operating system so that it is compatible with iTunes
  3. Remove media files that might be corrupted
  4. Make sure third-party plug-ins are not interfering with iTunes
  5. Update your security software
  6. Ensure that all your drivers are updated

5. 10 Common iTunes Errors and Their Solutions

Users of iTunes encounter a number of errors. Here is a list of some of the most common errors and their possible solutions.

1. iTunes Error 2
Error 2 occurs if you cannot install iTunes on your Windows PC and a message is displayed saying “Apple Application Support was not found”.
Click here to see the solution:

2. iTunes Error 6
If you have issues with your security software, then you will not be able to open iTunes or download and sync content.
Click here for the solution:

3. iTunes Error 7
This error is caused if you are on an outdated or incompatible version of software on your PC.
Click here for the solution:

4. iTunes Error 9
This error is common when you try updating or restoring your iPhone.
Click here for the solution:

5. iTunes Error 17
If iTunes is unable to communicate with Apple’s update server, error 17 will show up.
Click here for the solution:

6. iTunes Error 50
Often, when you try to download a purchased piece of music, you will see an error which says ‘There was an error downloading your purchased music. An unknown error occurred’.
Click here to see the solution:

7. iTunes Error 53
Error 53 happens if your device fails a security test.
Click here for the solution:

8. iTunes Error 54
This error occurs if you have syncing issues.
Click here for the solution:

9. iTunes Error 69
This error occurs when iTunes cannot sync your music to your iPhone.
Click here for the solution:

10. iTunes Error 126
This is similar to error 2 and occurs if Windows is unable to find Apple Application Support.
Click here for the solution:

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