iTunes Crashing? Here Is How to Fix!

The dilemma of only having iTunes to transfer files between iDevices and PC has been a pressing one for iDevice users. As all iPhone users may know, iTunes is not an efficient app and can perform very poorly.

As such, here you will find some of the common ways to get around iTunes crashing and easily transfer files between devices.

1: How to Fix iTunes Crashes in Normal Way

1.1 iTunes Crashing due to Issues in Operating System

iTunes can crash due to a number of reasons. However, one of the most common causes of iTunes crashing is due to an incompatibility between your iTunes app and your operating software.

itunes crash

As you may have read earlier, this is known as Error 7. Follow the steps below to work your way around this issue.

Step 1. Go to C:\Windows\System32

Step 2. Move the following files to the Recycle Bin:
- msvcp100.dll
- msvcp120.dll
- msvcp140.dll
- msvcr100.dll
- msvcr120.dll
- vcruntime140.dll
Do not remove any other file and if you cannot find a file that is listed here, simply skip it and move on to the next.

Step 3. Try reinstalling the Apple Application Support software both for 64-bit and 32-bit. You can do so by going to the Control Panel -> Programs -> Click on Apple Application Support 32-bit -> Right click on the software -> Select Repair and complete the repair wizard.

Step 4. Launch iTunes again.

If this does not work, remove and reinstall iTunes.

1.2 iTunes Crashing on a Single User Account

Sometimes iTunes does not open and just stops responding. It also shuts down unexpectedly in the middle of a process. If this issue is happening in only one particular user account, follow the steps below to fix it.

Step 1. Open the iTunes folder located in your local library.
Step 2. Drag and drop the Library.itl file to your desktop.

fix itunes crashing

Step 3. Open iTunes and press Ctrl+B to open the menu. Select File and then choose Add Folder to Library.
Step 4. Open the folder where your music file is stored and choose an item to add. Simply drag and drop the file into iTunes.
Step 5. Perform the gapless playback and see if iTunes runs smoothly. If not, then repeat the steps and do not add the file that you added in the previous step as this might be the one causing an issue.

2: How to Use Safe Mode to Fix iTunes Crashes

iTunes may crash due to third-party plug-ins. In order to determine if such plug-ins are causing the issue, you will have to run iTunes in Safe Mode.

itunes safe mode
This is because when iTunes is in Safe Mode, it runs independently of any plug-in.

In order to launch iTunes in Safe Mode, simply press Shift+Ctrl while you open iTunes.

If iTunes is running smoothly, disable all third-party plug-ins.

6 Tips to Prevent iTunes from Crashing

  1. Install an updated version of iTunes
  2. Update your operating system so that it is compatible with iTunes
  3. Remove media files that might be corrupted
  4. Make sure third-party plug-ins are not interfering with iTunes
  5. Update your security software
  6. Ensure that all your drivers are updated

3: Use iTunes Alternative Way to Completely Avoid iTunes Crashing

As you may see, there are simply a plethora of errors that can happen when you use iTunes. As such, it is a good idea to always have an alternative app that can allow you to perform iOS file transfers between your iDevices and PC without any unnecessary hassle.

3.1 iTunes Alternative to Sync Files to iPhone

Umate Pro iphone data eraser

5,000,000+ Downloads

One such alternative to ttransfe files is the iMyFone TunesMate iPhone Transfer. It takes care of all your iOS file transferring needs and does so very efficiently without any limits or any damage to iTunes.

  • Restore entire iTunes library if it crashes for any reason, without losing any data.
  • Transfer to/from iPhone: Transfer media to iPhone from iTunes,computer, external hard drive; Extract purchased and non-purchased media from iPhone.
  • Transfer to/from iTunes: Enrich iTunes library from unlimited iDevices even in different Apple IDs; Sync iTunes media to iPhone without erasing.
  • Manage Music Playlists: Create, rename, delete, import and export playlists; Add or move music in playlists.

Try It FreeTry It Free

How to Sync iTunes Media to iPhone without Losing Data

Step 1. Launch TunesMate and connect your device to the computer.
Step 2. Click on the “Transfer iTunes Media to iDevice” option.
Step 3. Select the files that you want to transfer and click “Transfer”. Click “OK” when the transfer is done.

fix itunes crash

iMyFone TunesMate iPhone Transfer Software Review >>

3.2 iTunes Alternative to Restore iPhone to Factory Settings

If you want to use iTunes to restore your iPhone, iPad or iPod to factory default by it keep crashings, you can consider iMyFone iPhone Eraser Win or Mac.

It's much safer to use iMyFone "Erase All Data" to restore iPhone as all the data is unrecoverable while iTunes restore or normal reset just simply delete the data that can be recovered.

Umate Pro iphone data eraser

8,000,000+ Downloads

Key Features:

  • Permanently reset iPhone to factory settings and make all data unrecoverable
  • Preview and select iPhone private messages, notes, contacts, photos, videos, Safari cookies, WhatsApp, voice memo, etc. to erase completely
  • Manually deleted files will be found out and totally overwritten.
  • Private fragments left by Snapchat, WhatsApp, Facebook, Chrome, and more 3rd-party apps will be erased.

Try It FreeTry It Free

Simple Steps to Completely Restore iPhone to Factory Settings

Step 1. Launch iMyFone iPhone Eraser and connect your iPhone to the computer.
Step 2. Click Erase All Data option and click on Erase.
Step 3. Choose the security level, type "delete" into the box and hit Erase Now to begin.

Erase All Data

iMyFone Umate Pro iPhone Eraser Software Review >>

4: 10 Common iTunes Errors and Their Solutions

Users of iTunes encounter a number of errors. Here is a list of some of the most common errors and their possible solutions.

1. iTunes Error 2
Error 2 occurs if you cannot install iTunes on your Windows PC and a message is displayed saying “Apple Application Support was not found”.
Click here to see the solution: support.apple.com/en-gb/HT201668

2. iTunes Error 6
If you have issues with your security software, then you will not be able to open iTunes or download and sync content.
Click here for the solution: support.apple.com/en-gb/HT201413

3. iTunes Error 7
This error is caused if you are on an outdated or incompatible version of software on your PC.
Click here for the solution: support.apple.com/en-gb/HT204972

4. iTunes Error 9
This error is common when you try updating or restoring your iPhone.
Click here for the solution: support.apple.com/en-gb/HT201444

5. iTunes Error 17
If iTunes is unable to communicate with Apple’s update server, error 17 will show up.
Click here for the solution: support.apple.com/en-gb/HT201442

6. iTunes Error 50
Often, when you try to download a purchased piece of music, you will see an error which says ‘There was an error downloading your purchased music. An unknown error occurred’.
Click here to see the solution: support.apple.com/en-gb/HT203200

7. iTunes Error 53
Error 53 happens if your device fails a security test.
Click here for the solution: support.apple.com/en-gb/HT205628

8. iTunes Error 54
This error occurs if you have syncing issues.
Click here for the solution: support.apple.com/en-gb/HT205597

9. iTunes Error 69
This error occurs when iTunes cannot sync your music to your iPhone.
Click here for the solution: support.apple.com/en-gb/HT205597

10. iTunes Error 126
This is similar to error 2 and occurs if Windows is unable to find Apple Application Support.
Click here for the solution: support.apple.com/en-gb/HT201668