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How to Fix iTunes Songs Greyed Out Issue? [Solved]

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Tata Davis

January 4, 2018 (Updated: January 4, 2018)• Filed to: iTunes Issues

2 min read

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It can be very frustrating if you open your iTunes and cannot play your songs because they are greyed out. It is a problem most iOS users face. Some users have reported that they faced this issue after updating to iTunes 12, but this problem can occur in older iTunes versions as well.

Why Are Some Songs Greyed Out in iTunes?

There could be several things causing this problem. Mostly, it can just be a syncing problem. However, there are other reasons as well such as that specific file is missing on your computer but isn’t synced in iTunes so it is shown greyed out, the file is corrupt or unreadable due to some reason, and this issue can also occur if the song is in unsupported format or DRM protected.

Best Solution to Fix iTunes Songs Showing Greyed Out Issue

If you cannot use iTunes to fix this problem, then it is recommended that you rebuild your iTunes library via iMyFone TunesMate. It is a third-party iPhone file transfer tool that has a convenient 1-click iTunes library rebuilding feature which should solve your iTunes songs showing greyed out issue.
Following are some features of TunesMate:

Umate Pro iphone data eraser

5,000,000+ Downloads

  • Rebuild your iTunes library conveniently with 1-click rebuild feature.
  • Transfer media files between your iDevice to computer/iTunes and vice versa.
  • 100% safe file transfers, your previous data will not be erased when syncing.
  • All types of media files are supported including music, movies, photos, videos, podcasts, audiobooks, playlists, etc.
  • TunesMate is free from bugs and errors that you can expect when using iTunes for transferring files.
  • Bulk uninstall your iPhone apps and bloatware with a single click.
  • Transfer non-purchased files without any issues.
  • Share your iTunes library with your family and friends.
  • Highly recommended by many professional software review webistes, such as GetintopcGeekreply,, etc.

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1-Click Rebuild iTunes Library to Fix iTunes Songs Greyed Out Issue

Follow these instructions:

Step1: Click on Transfer iDevice Media to iTunes option on the software, it will scan all the media files at your device.


Step 2: Check Music option then click Start. File transferring process will begin.


Two Alternative Solutions to Fix iTunes Songs Greyed Out Issue

Following are a couple of alternative solutions you can try to fix your iTunes songs showing greyed out issue:

1 Check your iTunes Settings

There is a specific setting in iTunes that can cause the songs to be shown as greyed out if its switched on. Disabling that option should fix the issue. This setting is relatively small and not very noticeable so you should carefully look for it when attempting the fix.

Follow these instructions:

Step 1: Navigate to your songs on iTunes and right-click on the one that is greyed out.

Step 2: Find an option that says check/uncheck selections(s) and click it. The song should now play without any issues.


2 Re-download the Song(s)

Check that the song that is being shown greyed out was indeed purchased by you in iTunes. You can easily re-download a deleted song if it you have purchased it before. Deleting and re-downloading the song(s) is known to fix this issue.

Follow these instructions:

Step 1: Visit iTunes Store by clicking the option at the top right on iTunes interface.

Step 2: Choose your account and find the purchased option from the drop down menu.

Step 3: It will list of files you have purchased. Find the song that you wish to download and then redownload it in iTunes from there.


How to Fix Greyed Out Songs on iPhone

If the problem of songs being shown greyed out in on your iPhone, then you can try deleting and re-download them to fix your problem. The process to accomplish this is quite simple.

Follow these instructions:

Step 1: On your iPhone, launch Settings app and navigate to General > Storage > Music. You will have to choose Manage Storage option located in Storage & iCloud usage if you are using an older iPhone.

Step 2: Choose Music and tap the edit option.

Step 3: Now tap the symbol on the left for all the songs and choose Delete. It will delete the songs from your iPhone. Your iPhone storage will free up quite a bit if everything goes correctly.


Step 4: To re-download all the songs on your iPhone, connect it to your computer and Sync it with your iTunes. Doing this will solve your songs showing greyed out problem on your iPhone.

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